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The hotel is big with large room space area and a balcony. It is located in a higher area with a very good city view. The staff are very friendly and helpful. Room is clean and tidy. Overall it's very good except a little bit old.
It's a great experience. My mother loves her birthday fruit platter gift so much! We enjoy cooking in the hotel room. We will definitely visit again and will recommend it to my friends.
Food was ok, not the greatest. I stayed at the new south tower building and the rooms are clean & modern. I had a balcony with an nice oceanview. Drinks are complimentary if you stay at the south tower (newly renovated) building & offered a complimentary access pass which would normally cost 3500 ...
Not five star quality, facility seems to be living of its branding. Staff struggles with international guests and few speak useful English. Little flexibility in accommodating guests requests ("kids birthday cake ordered too late...it's impossible to bring something with a candle spntaneously"). ...
We had a really good time at this hotel. Resturants, pools, room, and everything was great. Just one thing was I wish I knew before-hand about the pool rules, if you have any sort of tattoo, you will need to cover it up. Other than that, everything was great. Beautiful room with a great view, beach ...
Highly recommended for families with kids. Nice view, room, staff and facilities. Though a little bit far away from Naha, don't think it's a problem as most people travel with a car. As my family loves the aquarium, beach and zoo that all locate at the north, this hotel is perfect for us.
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