Public bath

Reviews of APA Hotel Naha Matsuyama

3 out of 5
APA Hotel Naha Matsuyama
1-4-16,Matsuyama, Naha, Okinawa-ken

Reviews

7.6

Good

Rating 10 - Excellent. 282 out of 1001 reviews" "
Rating 8 - Good. 385 out of 1001 reviews" "
Rating 6 - Okay. 222 out of 1001 reviews" "
Rating 4 - Poor. 72 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yick Siew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smooth and fast check-in
Stayed 2 nights in Apr 2024
Response from フロント 小松 on 14 Apr 2024
この度はアパホテル〈那覇松山〉をご利用いただきまして誠にありがとうございます。高評価いただき嬉しく思います。また是非当館をご利用下さいませ。お客様のまたのご来館心よりお待ちしております。

6/10 Okay

Christine

Disliked: Staff & service, property conditions & facilities
Seven eleven next to hotel was great .noise from street @ night woke me up. During my check in , staff lady behind the counter was rude. Instead of greating the guess . She demand with her rude tone of her voice asking me if I paid or not . Young man was kind and directed me to checkin machine.
Stayed 8 nights in Feb 2024
Response from Front staff Komatsu on 2 Mar 2024
Thank you very much for using APA Hotel Naha Matsuyama. We apologize for any inconvenience caused by the inconvenience caused by our staff. We will continue to aim to be a hotel that you can use with peace of mind and comfort. Please use our hotel again when you come to Naha. We look forward to your visit.

10/10 Excellent

Travis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, would definitely recommend and will be staying here in the near future.
Stayed 3 nights in Jan 2024

10/10 Excellent

RIDWAN PRATAMA

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from フロント 小松 on 5 Jan 2024
この度はアパホテル〈那覇松山〉をご利用いただきまして誠にありがとうございます。お忙しい中の口コミ投稿重ねてお礼申し上げます。是非次回も当館をご利用くださいませ。お客様のご利用お待ちしております。

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from フロント 小松 on 11 Feb 2024
この度はアパホテル〈那覇松山〉をご利用いただきまして誠にありがとうございます。お忙しい中の口コミ投稿重ねてお礼申し上げます。お客様のまたのご利用心よりお待ちしております。

10/10 Excellent

Lwis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from フロント 齋藤 on 1 Oct 2023
この度はアパホテル〈那覇〉をご利用いただきまして誠にありがとうございます。お忙しい中ご投稿いただきましてありがとうございました。またのご利用お待ちしております。

8/10 Good

James, Koriyama

Stayed 4 nights in Aug 2023
Response from フロント 小松 on 14 Aug 2023
この度は、アパホテル〈那覇〉をご利用いただきまして誠にありがとうございます。お忙しい中口コミ投稿をありがとうございます。またのご来館、スタッフ一同お待ちしております。 フロント 小松

8/10 Good

tomoya

Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay in Naha
Comfy and convenient stay, basically all you need. Bath was also nice.
Stayed 3 nights in Sep 2021
Response from Receptionist/Saito on 28 Sept 2021
Thank you for using Apa Hotel Naha. We are glad that all the staff are satisfied with our customers. We will continue to devote ourselves to providing good service. Thank you for posting while you are busy. We look forward to seeing you again.

10/10 Excellent

David

Stayed 1 night in Jul 2021
Response from フロント 八津川 on 13 Jan 2022
この度は、アパホテル〈那覇〉をご利用頂き、誠にありがとうございます。 当館での滞在にご満足を頂けたようで大変嬉しく感じております。 今後も多くの方に選ばれるホテルになれるよう取り組んで参ります。

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from フロント 齋藤 on 13 Sept 2021
この度はアパホテル〈那覇〉をご利用頂きましてありがとうございます。 貴重なご意見ありがとうございます。 お忙しい中ご投稿ありがとうございました。 またのご来館スタッフ一同お待ちしております。

8/10 Good

Kaung

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel location is good but Very old. Dirty rooms. Need more clean up.
Stayed 12 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
I usually always stay at Apa and i highly recommend it.
Stayed 1 night in Jun 2020

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay great location
Clean room located in Matsuyama. Right next to Okinawa best nigh club Epica. It’s walking distance to Kokusai dori street as well. The room was clean check in and check out was easy
Stayed 1 night in Mar 2020

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great time! Enjoyed my stay and enjoyed the WiFi that was included! Got to play my ps4 with no problem at all.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
The elevator smelled cigarette although my room was non smoking
Stayed 1 night in Feb 2020
Response from APA Hotel on 27 Feb 2020
Thank you for staying with us here APA Hotel and your review. We are sorry that we let you down and did not meet your expectataions. We will try to improve the level of service to satisfy our customers. We sertainly hope we will have the opportunity to serve you again.

2/10 Terrible

JULIAN

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and polite check in, the lady was a trainee but I didn’t feel so
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Trexandlamb

Liked: Cleanliness, amenities, property conditions & facilities
Location is good and hotel is acceptable for the price. Not all staff speak English and communication can be difficult. Overall value for money hotel
Stayed 9 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

8/10 Good

Ziauddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2019
Response from フロント 斎藤 on 4 Jan 2020
この度はアパホテル〈那覇〉をご利用頂きありがとうございます。お忙しい中のご投稿誠にありがとうございました。またのご来館心よりお待ちしております。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Very clean. Bathroom small and quite limited.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
The property is well-located, a short(ish) walk in clear weather
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2019

8/10 Good

Yen-Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location is good and a lot of eateries around. Family Mart + 7/11 are downstairs. There is one bus stop close by.
Stayed 4 nights in Oct 2019

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very friendly. Limited English. Car park is just next to the entrance. Semi-double room was really small. Bed was sticked to the wall n a corner was with a desk top on top of the head. Really cudnt move much in the room. Better pay a little more for a standard. Breakfast was nice n fresh. I like it.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
It’s was clean and the staff was helpful , I enjoyed my stay here. This is highly recommendable place to stay
Stayed 1 night in Sep 2019

8/10 Good

Abhishek

Liked: Cleanliness
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Staffs are good especially T. Sakamoto who assisted us on changing room because our first room was really bad. The moment we entered the room my friend was amazed how cozy the room is and she checked the bed, she saw hair strands which we haven’t use. Good thing T. Sakamoto speaks English, and handled our concern during our check in. Over all, our stay at APA HOTEL NAHA was good.
Stayed 2 nights in Aug 2019

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not for me......
I stayed at this hotel for business. It served the purpose for a place to sleep but that was about it. The bed was hard so if you are a fan of a reasonably soft bed, forget it. The room was incredibly small. This may be normal by Japanese standards but this was wayyyyy too small. I got a single room thinking that it would be fine for one person. There was not even a place to put a suitcase so it had to stay on the foot of my bed. If you had opened and laid out the suitcase (even on the floor), there would have been no where to walk...unless you blocked the door. Even then, it would consume the entire walk space. No closet or drawers so don't plan to empty your suitcase. The room was small enough that I sat on the bed and used the laptop as it sat on the desk in the room. The room was not clean in my opinion. There was a questionable sticky residue on the carpet. The bathroom reminded me of a motorhome bathroom. It was small with a large step into the bathroom and another large step over the side of the tub. The shower curtain was moldy. There was only one channel with English and the majority of the time had Japanese voice over. Room does not have Wifi but a cat 5 cable was provided to hardwire into the internet. At least there is Netflix. Restaurant downstairs was fine. Breakfast and dinner only. Be sure to arrive with Yen, then cannot exchange money for you.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Too much smell of smoking, even though l’d forgotten to select “non-smoking” room.
Stayed 1 night in May 2019
Response from APA HOTEL on 2 Jul 2019
Thank you for staying with us here APA HOTEL and your review. We are sorry that we let you down and did not meet your expectations. We will try to improve the level of service to satisfy out customers. We certainly hope we will have the opportunity to serve you again. Kinjo Receptionist

6/10 Okay

Michael

Liked: Staff & service
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

SilkSurf

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Has a public bath at the second floor. Convenient location.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No complementary bottle water, bed was springy . Expect better facility for the price paid.
Stayed 1 night in Feb 2019

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff, horrible bed(not a real mattress)
The staff was nice, however the room was very damaged and the bed was a box spring, not a mattress. I asked for this to be replaced with a real mattress, but due to the language barrier, it never happened. Also, we had to constantly ask for our coffee to be replaced.
Stayed 5 nights in Jan 2019

8/10 Good

Motoki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from フロント 八津川 on 17 Apr 2024
この度はアパホテル〈那覇松山〉をご利用いただきまして誠にありがとうございます。またのご来館、スタッフ一同お待ちしております。