Terrace/patio

Reviews of Ramada Hotel & Conference Center by Wyndham Kelowna

3 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 346 out of 1002 reviews" "
Rating 8 - Good. 405 out of 1002 reviews" "
Rating 6 - Okay. 126 out of 1002 reviews" "
Rating 4 - Poor. 79 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean

Travelled with family
Liked: Amenities
Excellent service! Small elevator.
Stayed 1 night in Apr 2024

8/10 Good

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have a pub and restaruant in the same building. Really need a makeup/shaving mirror in bathroom. Lighting in bathroom is poor.
Stayed 2 nights in Apr 2024

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good. Great proximity to restaurants and shopping. Difficult to turn off Highway 97 to get to the hotel. We parked and then ended up being in a different building that was a bit confusing but we figured it out. Hot tub was not that hot.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was unique and spacious. Had plenty of space for our family of 5. Staff was great. Would definitely stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were friendly and helpful and the location central to all Kelowna has to offer.
Stayed 2 nights in Apr 2024

6/10 Okay

Deborah, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities
The guest wifi is not secure. The beds were hard and uncomfortable. Close to shopping and lots of dining nearby
Stayed 7 nights in Mar 2024

10/10 Excellent

Tayler

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very spacious and comfortable. The pool in the hotel was fun for everyone. The staff were very accommodating and friendly. I would stay here again.
Stayed 1 night in Mar 2024
Response from Sushmita R. - Front Desk Representative on 5 Apr 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The double story suite works well with a family.
Stayed 1 night in Mar 2024
Response from Sushmita R. - Front Desk Representative on 5 Apr 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!C

10/10 Excellent

Patricia, Surrey

Liked: Property conditions & facilities
Second time there and they did not disappoint
Stayed 2 nights in Mar 2024
Response from Sushmita R. - Front Desk Representative on 2 Apr 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

2/10 Terrible

rainier

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude front desk and very unprofessional. Never come here
Stayed 2 nights in Mar 2024

2/10 Terrible

Asadullah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good at all
Stayed 2 nights in Mar 2024

10/10 Excellent

Kaylin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here a few times now. Orchard Park Mall is across the street great for shopping and easy food options. Smittys is attached to the building as well for easy food options.
Stayed 2 nights in Mar 2024
Response from Sushmita R. - Front Desk Representative on 29 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you had a nice stay at our hotel and found our location convenient. We hope to welcome you for another enjoyable stay soon!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sushmita R. - Front Desk Representative on 29 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you had a nice stay at our hotel and found our location convenient. We hope to welcome you for another enjoyable stay soon

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across from Orchard Park Mall and located very conveniently alongside major Highway. Several dining option within walking distance.
Stayed 1 night in Mar 2024
Response from Sushmita R. - Front Desk Representative on 27 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you had a nice stay at our hotel and found our location convenient. We hope to welcome you for another enjoyable stay soon!

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Restaurant attached. Liquor store attached. Close to shopping
Stayed 2 nights in Mar 2024
Response from Sushmita R. - Front Desk Representative on 27 Mar 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Douglas

Stayed 1 night in Mar 2024

10/10 Excellent

eligia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sushmita R. - Front Desk Representative on 27 Mar 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to welcome you for another enjoyable stay soon!

4/10 Poor

Kolten

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times and it never disappoints
Stayed 1 night in Mar 2024
Response from Sushmita R. - Front Desk Representative on 18 Mar 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Good

Nanami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service
Stayed 2 nights in Mar 2024
Response from Sushmita R. - Front Desk Representative on 18 Mar 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Steven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, close to mall
Stayed 1 night in Mar 2024
Response from Sushmita R. - Front Desk Representative on 18 Mar 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to have the opportunity to welcome you back for an even better stay in the future.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Sushmita R. - Front Desk Representative on 18 Mar 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Gurjant

Liked: Cleanliness, staff & service, property conditions & facilities
was perfect to stay
Stayed 1 night in Mar 2024
Response from Kazu F - Front Desk Representative on 13 Mar 2024
Thank you very much for such kind feedback and an amazing score! It was a pleasure hosting you. We look forward to welcoming you back to Kelowna in the future!

8/10 Good

Darrall

No thank you.
Stayed 2 nights in Mar 2024
Response from Kazu F - Front Desk Representative on 13 Mar 2024
Thank you very much for taking the time to share your experience with us; it was truly a pleasure hosting you. We hope to welcome you to Kelowna again in the future!!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and since we had a room for pets you would never know there was pets in the room before we arrived
Stayed 2 nights in Mar 2024
Response from Kazu F - Front Desk Representative on 6 Mar 2024
Thank you very much for your amazing feedback!! We greatly appreciate such compliments, and it is a huge encouragement for us. We hope to welcome you to Kelowna again soon!!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sushmita R. - Front Desk Representative on 5 Mar 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.

10/10 Excellent

Sean, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay in a convenient location. A bit loud on the bottoms floor but it’s understandable given the location on the highway. Allowed my pet to stay for a minimal fee which is appreciated. The front desk was friendly and helpful.
Stayed 1 night in Mar 2024
Response from Sushmita on 4 Mar 2024
Thank you for your positive feedback! We're delighted to hear that you had a nice stay at our hotel and found our location convenient. We hope to welcome you for another enjoyable stay soon!

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sushmita on 4 Mar 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sushmita on 4 Mar 2024
Thank you for your feedback! We're glad to hear that you had a positive experience overall during your stay with us. We hope to have the opportunity to welcome you back for an even better stay in the future.

10/10 Excellent

Rajinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome all good.
Stayed 2 nights in Feb 2024
Response from Kazu F - Front Desk Representative on 24 Feb 2024
We greatly appreciate you for sharing your experience with us. It is always a huge encouragement for us to get such kind review. Thank you again, and we look forward to welcoming you back to Kelowna in the future!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sushmita on 23 Feb 2024
Thanks so much for sharing your experience with us. We hope to see you again soon

2/10 Terrible

Jennifer

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sushmita on 23 Feb 2024
We would like to extend our sincerest apologies for the experience you encountered during your recent stay at our hotel. Your feedback is invaluable to us, and we are truly sorry to hear that your experience did not meet your expectations.If you would be willing to share more details about your stay and provide us with any suggestions for improvement, it would be immensely helpful for us in rectifying any issues and ensuring a better experience for future guests.Once again, we apologize for any inconvenience or disappointment you experienced during your stay. We hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good swimming pool and fitness center
Stayed 2 nights in Feb 2024
Response from Kazu F - Front Desk Representative on 18 Feb 2024
Thank you for taking the time to share your experience with us! We are glad you enjoyed our pool and fitness center!!We look forward to welcoming you back to Kelowna in the future!

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to the mall and breakfast restaurants. It would be nice if there was a park nearby but otherwise the lofts are great for families.
Stayed 2 nights in Feb 2024
Response from Kazu - Front Desk Representative on 14 Feb 2024
Thank you for taking the time to share your experience with us! We are glad you liked the convenience of our location. We are actually not too far from the entrance to Mission Creek Regional Park; it is about 15 minutes away to the direction of Orchard Park Shopping Centre. They do have nice trails in the woods following Mission Creek. We would recommend visiting for the next stay if not too far! We are looking forward to welcoming you again in the future!!

10/10 Excellent

Patrizia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in and the front desk staff is super nice, helpful and it's nice to get all that with a smile on their faces. Thank you so much.
Stayed 1 night in Feb 2024
Response from Sushmita on 5 Feb 2024
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Excellent

Barb, Kamloops

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout of the loft room.
Stayed 2 nights in Dec 2023
Response from Sushmita on 5 Feb 2024
Thanks so much for sharing your experience with us. We hope to see you again soon.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t want to, it was great as you can tell by the start ratings
Stayed 2 nights in Jan 2024
Response from Front Desk on 22 Jan 2024
Thank you so much for taking the time to leave us a five star review! I will share this with the team. Thank you for staying with us and we look forward to welcoming you back to Kelowna in the future!

10/10 Excellent

Jean Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Andrew L, Front Desk Supervisor on 14 Jan 2024
Thank you so much for taking the time to leave us a perfect review! We look forward to welcoming you back to Kelowna in the future!

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you so much for leaving us an amazing review! We look forward to welcoming you back to Kelowna in the future!

6/10 Okay

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Sadly, when I reserved my room I wasn't informed that both restaurants would be closed because of the staff Christmas party.
Stayed 1 night in Dec 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you for taking the time to leave us a review and your valuable feedback. I do apologize that you weren't informed of the staff Christmas party and the shortened Mickie's Pub hours. I hope that you are able to give us another chance in the future as the pub is open late on almost every day of the year! We look forward to welcoming you back to Kelowna in the future.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed when everything was closed for a staff party got in late and was hoping to visit the restaurant a big reason why I booked here
Stayed 1 night in Dec 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you for taking the time to leave us a review and your valuable feedback. I do apologize that our Christmas party had the Mickie's pub restaurant close earlier than they normally do. I hope that you are able to give us another chance in the future, as on almost every day of the year they are open much later. We look forward to welcoming you back to Kelowna in the future!

4/10 Poor

Firas

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Andrew L, Front Desk Supervisor on 31 Dec 2023
Thank you for taking the time to leave us a review of our hotel. Please know that we are constantly improving on our guests' experience regarding service and renovations to the property. We hope that you give us another chance in the future to provide an even greater experience!

10/10 Excellent

Marie

Stayed 1 night in Dec 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you very much for taking the time to leave us a most excellent review. We look forward to welcoming you back to Kelowna in the future!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you very much for taking the time to leave us an amazing review! We look forward to welcoming you back to Kelowna in the future!

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are quite hard.
Stayed 2 nights in Nov 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you for taking the time to leave us a great review and for your feedback as well. I apologize that you found our beds to be harder than preferred, our guests usually do enjoyed them the way that they are. If you would ever like to give us another chance, we could always try a couple different rooms to see if there's a difference in firmness between the mattresses. We look forward to welcoming you back to Kelowna in the future!

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very informative and pleasant.
Stayed 1 night in Nov 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you for taking the time to leave us an amazing review and such kind comments. I'm very happy to see that our staff were of excellent help during your stay. We look forward to welcoming you back to Kelowna in the future!

8/10 Good

Dean

Business traveller
This property is a bit older, but the rooms are nice.
Stayed 1 night in Nov 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you for taking the time to leave us a great review. I'm happy to see that you found our rooms to be nice. We are currently doing renovations to all of our rooms, so they should feel more refreshed coming up in the new year! We look forward to welcoming you back to our hotel in the future!

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay here. Great location
Stayed 1 night in Nov 2023
Response from Andrew L, Front Desk Supervisor on 30 Dec 2023
Thank you so much for taking the time to leave such an amazing review for our hotel! I'm pleased to see that you always choose us for our most convenient location. We look forward to welcoming you back to Kelowna again in the future!