Dear Guest,Thanks for the awesome 4* rating! We are thrilled that you enjoyed your stay with us.

Dear Leila,Greetings from Holiday Inn & Suites Osoyoos!Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the disappointing experience you had during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and it is disheartening to learn that we fell short of meeting your expectations.We sincerely apologize for the condition of the pool and the delays and lack of attentiveness you experienced in our restaurant. It is unacceptable that you had to wait for such an extended period and encountered rudeness from our staff. Please rest assured that we are taking your comments seriously and will investigate the incidents thoroughly.We understand that long weekends can be particularly busy, but this is no excuse for the lapse in service you encountered. We will be conducting additional training sessions and implementing measures to ensure that all members of our team are equipped to provide the level of service that our guests deserve.We truly appreciate your feedback as it helps us to identify areas for improvement. Please know that your concerns have been noted, and we are committed to taking the necessary steps to rectify the situation and prevent similar issues from occurring in the future.Once again, we apologize for the inconvenience you experienced, and we hope to have the opportunity to welcome you back in the future for a much-improved stay.Warm regards,Ron Sabha-ChandaniManager on duty

Dear Linda,Thanks for the awesome 3* rating! We would love to welcome you again and exceed your expectations.Kind Regards,Ron

Dear Linda,Thanks for the awesome 3* rating! We would love to welcome you again and exceed your expectations.Kind Regards,Ron

Dear Ava,Thanks for the awesome 5* rating! We are thrilled that you enjoyed your stay with us.Kind Regards,Ron

Dear Conor,Thank you so much for taking the time to review your stay at Holiday Inn & Suites Osoyoos!Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Best regards,Ron Sabha-Chandani

Dear Rod,Thank you so much for taking the time to review your stay at Holiday Inn & Suites Osoyoos!I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. We look forward to the chance to welcome you back and exceed your expectations.Best regards,Ron Sabha-Chandani

Dear Courtney,Thank you so much for taking the time to review your stay at Holiday Inn & Suites Osoyoos!I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. We look forward to the chance to welcome you back and exceed your expectations.Best regards,Ron Sabha-Chandani

Dear Oren,Greetings from Holiday Inn & Suites Osoyoos!Thank you for sharing your valuable feedback with us. Please allow me to extend my most sincere apologies for the disappointment you had to endure during your recent stay. Please be assured that corrective measures have already been taken in order to avoid similar situations in the future. Having said so we hope you will forgive us this time and we look forward for your next stay with us in the future, we promise that your next stay will surely be a perfect one.Kind Regards,Ron Sabha-Chandani

Hi Cory,We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Ron Sabha-Chandani

Hi Kyna,We are so pleased to see your 5* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Ron Sabha-Chandani

Hi Stuart,We are so pleased to see your 4* rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Ron Sabha-Chandani

Dear Brian,Thank you for the 6/10 rating! We are glad to hear that you had a good time at our hotel.We sincerely wish to welcome you back again.Kind Regards,Ron Sabha-Chandani

Dear David,Thank you for the great 5* rating! We are thrilled to hear that you had a good time at our hotel.Kind Regards,Ron Sabha-Chandani

Dear Mick,Thank you for the great 5* rating! We are thrilled to hear that you had a good time at our hotel.

Dear Guest,Thank you for the great 5* rating! We are thrilled to hear that you had a good time at our hotel.

Hi Marvin,We are so pleased to see your 10/10 rating and that you enjoyed your stay at our hotel. Next time you are in the area, we would love to have you stay with us again!Kind Regards,Ron Sabha-Chandani

Hi Deborah,Thank you so much for taking the time to review your stay. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future.

Dear Nancy,Thank you for taking the time to share your positive rating about your recent stay with us. I'm so pleased to hear that you enjoyed your time with us. We would love to have you stay with us again when you are next in the area!

Dear John,Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.I sincerely hope we will be honoured to welcome you back.Sincerely,Ron Sabha Chandani

Dear Valued Guest,Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.I sincerely hope we will be honoured to welcome you back.Sincerely,Ron Sabha Chandani

Dear Valued Guest,Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.I sincerely hope we will be honoured to welcome you back.Sincerely,Ron Sabha Chandani

Dear Valued Guest,Thank you for taking the time to share your valuable feedback. It’s extremely valuable in helping us to continually evaluate and enhance our guest experience. It would be our greatest pleasure to welcome you back, please do not hesitate to contact us directly, should your travel plans bring you back to the areaKind Regards,Ron Sabha-Chandani

Dear Gillian,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos.It’s extremely valuable in helping us to continually evaluate and enhance our guest experience.Please accept my sincere apologies for the inconvenience that you have brought to our attention.I have addressed your comments to the team leaders of respective departments in order to take the necessary steps to meet our guests’ expectations in these areas.Sincerely,Ron Sabha Chandani

Dear Valued Guest,Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.I sincerely hope we will be honoured to welcome you back.Sincerely,Ron Sabha Chandani

Dear Valued Guest,Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.I sincerely hope we will be honoured to welcome you back.Sincerely,Ron Sabha Chandani

Dear Valued Guest,Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.I sincerely hope we will be honoured to welcome you back.Sincerely,Ron Sabha Chandani

Dear Valued Guest,Thank you for taking the time to share your valuable feedback. It’s extremely valuable in helping us to continually evaluate and enhance our guest experience. It would be our greatest pleasure to welcome you back, please do not hesitate to contact us directly, should your travel plans bring you back to the areaKind Regards,Ron Sabha-Chandani

Dear Valued Guest,Kindly let me begin by thanking you for taking the time to write us a review about your recent stay in our lovely hotel.It was a pleasure having you and we are happy to see your rating and to hear you had a great stay.I sincerely hope we will be honoured to welcome you back.Sincerely,Ron Sabha Chandani

Hi Alan,Thank you so much for taking the time to review your stay. We are delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.Kindly be advised since the reservation was made directly with Expedia, kindly contact Expedia customer service Team to send a receipt, we are unable to send the receipt from the Hotel.

Dear JoyelaineWe are delighted to see your rating and that we were able to make your stay positive with us! We look forward to welcoming you back for another getaway.

Dear Michelle,Thank you very much for taking the time to share your valued feedback. Together with our entire team, we were pleased to learn about your delight.We await the upcoming opportunity to welcome you back and further enhance your experience.

Hi Lawrence,I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.

Hi MicheleThanks for the great 4* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!

Dear Barb,Thank you for sharing your fantastic 5* rating about your recent experience with us. I'm so pleased to hear that you enjoyed your time with us and that our team members delivered exceptional service and hospitality. We do have F&B room service for Breakfast and Dinner.We would love to have you stay with us again when you are next in the area!

Hi Gwendolyn,Kindly let me begin by thanking you for taking the time on writing us a review about your recent stay in our lovely hotel.We strive to provide the best possible service to our guests and it is always rewarding to receive such wonderful feedback like yours.We look forward to welcoming you again soon.

Dear Shawn,Thank you for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we hope to be given another opportunity to serve you at our best in the near future.

Dear Jason,Thank you for sharing your valuable feedback with us. It was a pleasure to have you as our guest and we hope to be given another opportunity to serve you at our best in the near future.

Hi Michael,Many thanks for your 4* rating. We are so happy that you enjoyed your experience at our hotel. Please come again!

Hi JulieThank you so much for taking the time to review your stay. I am delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.

Hi Heather,Thank you so much for taking the time to review your stay. We are delighted to know that you enjoyed the facilities of the Resort and the service provided by our team. Your constructive criticism is valued, and it is one of the best ways for us to understand how we can enhance your guest experience in the future. We look forward to the chance to welcome you back and exceed your expectations.

Hi Julie,Thanks for the great 5* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!

Thanks for the great 5* rating! We're happy to hear that you enjoyed your time in our hotel. We would love to welcome you back again soon!

Dear Auburn,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We sincerely look forward to welcoming you again.

Dear Brennen,Thank you for taking the time to tell us about your experience at Holiday Inn Osoyoos.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.