Great one night stay, wish I could've stayed 2!
Posted 17-Oct-2016 on Hotels
The desk attendant was so polite and helpful, also very friendly. It was just an all around good experience. This is what I love about Hampton Inn. I never have a bad stay.
One small complaint, part of the room is hard surface flooring.It is beautiful to look at, not so great for noise. We were on the ground level. The family of about 13 kids upstairs wore their shoes and walked back and forth until about 1 AM , then started up again at about 7AM.
Comment from Hotel Management
15-Nov-2016 by General Manager, Hotel Management
Thank you for your feedback of your recent stay with us. I apologize you were able to hear the guests above you. Our quiet-hours begin at 10pm and we encourage guests to make our front desk staff aware of any noise issues so that they can quickly address them. Hilton Hotels values your patronage and we appreciate you taking the time to share your comments. Again, we extend our apologies, and hope you will allow us the opportunity to serve you again in the near future.