There was a lady smoking outside the side entrance door and smoke filled the stairwells making the hotel stink. Need to move the ashtray further away from the door
Comment from Hotel Management
19-Dec-2016 by General Manager, Hotel Management
Thank you for your feedback of your recent stay with us. I apologize you about another guest smoking so close to the entrance. We encourage guests to make our front desk staff aware of any issues so that they can quickly address them. Hilton Hotels values your patronage and we appreciate you taking the time to share your comments. Again, we extend our apologies, and hope you will allow us the opportunity to serve you again in the near future.