Ratings based on 209 Verified Reviews

4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from brownsville, tx

Excellent Service

Posted 23-Jun-2017
The hotel staff is so awesome! I kept asking for one thing or another and the staff ALWAYS kept a smile on their face. The room was super clean and very comfortable. Would recommend it in a heartbeat!
1 out of 5
by A verified traveller

Double booked

Posted 09-May-2017
To begin with they double booked our room. After driving six hours we had no place to stay. They then offered us an upgraded sweet at the same price. The sweet had somebody in it. We were irnored and shuffled around until 3 AM. The hotel put a hold on my credit card which still hasnt been released. They didnt even ofger us a free stay for a later date. All expedia did was guve us a whopping $50 coupon. The trip 1as a waste of over $750 and we ended up driving another 6 hrs home at 3 AM!!!! We will never use expedia for anything again nor will we ever stay at a Marriott again
4 out of 5
Recommended
for Everyone
by A verified traveller

Convient location for the needs I had for this tri

Posted 25-Apr-2017
Pros: location, breakfast comfy beds
Cons: I wish I had been told the Jacuzzi was not in working order in advance of my trip,
Location: location was perfect for my needs this trip
staff was super nice at check in and each time we left or entered the hotel, loved the fresh cookie
4 out of 5
Recommended
for Everyone
by A verified traveller from provo

Posted 22-Apr-2017
Everyone was very friendly, the breakfast was perfect for us since we were In a hurry in the morning, but had move variety that we did not try. The hotel was beautiful, the pool was up and going but we were to early the hot tub,however we were allowed at the neighbor site if we choose to use theirs We were asked if the first floor was ok, it was great we were just down the hall from the pool and gym. As well as near the front where the breakfast was. They have a lot of food variety around the area to please everyone.
Comment from Hotel Management
24-Apr-2017 by Jessica Szilagyi, Hotel Management
Dear Meg, Thank you for staying at the Fairfield Inn Layton. We are so pleased to hear you had an enjoyable stay. Delivering great customer service is our highest priority and we are so happy you felt that. We hope to welcome you again soon. Sincerely, Jessica Szilagyi General Manager
5 out of 5
by Heidi

Renovation notice needed

Posted 28-Mar-2017 on Hotels
Was great. Only issue Fairfield was renovating its pool; would have been nice to know at booking; had to walk to sister-hotel to swim
Comment from Hotel Management
07-Apr-2017
Dear Heidi, Thank you for taking the time to review your recent stay. We apologize that you were not informed prior to arrival that our pool is closed. We are working hard to ensure that our pool will be back up and running as quickly as possible. We are glad you enjoyed your stay, other than that. Thank you for your time! Jessica Szilagyi General Manager
5 out of 5
by A verified traveller

Posted 20-Mar-2017 on Hotels
The gentleman who checked us in was very polite and helpful. The room was clean except for some few spots I rather not say on social media..went to Walgreens up the street and took care of them. The Hawaiian lady who checked us out was friendly and concerned on how our stay was she cared and wanted to make sure we were comfortable. Which is rare these days.. very greatful it was a nice stay! There was a cauasian lady there as well behind the desk as we checked out and she seemed to busy to care on her cell phone.. if she was the manager I think they need to rethink her position. Overall 4/5...
Comment from Hotel Management
07-Apr-2017
Dear Anonymous, Thank you for taking the time to review your recent stay at our hotel. We appreciate your feedback and will use it to further improve our guest service. Thank you for your time, Jessica Szilagyi General Manager Fairfield Inn Layton, Utah
2 out of 5
by A verified traveller

Posted 08-Feb-2017
Bed bugs present, moved to different floor. Very disappointing!
5 out of 5
Recommended
for Everyone
by A verified traveller from MH, Idaho

Great Hotel

Posted 28-Jan-2017
Pros: Staff was very friendly and hotel was clean
Location: Hotel was close to the AFB and shopping mall.
We arrived after midnight and were promptly greeted. Front staff was very nice and was ready to help with any request even at that late hour. Would definitely stay there again when traveling through Salt Lake City,
Comment from Hotel Management
10-Feb-2017 by Jessica Szilagyi, Hotel Management
Maggie, Thank you for your recent review. We are so pleased to hear that you enjoyed your stay with us and we look forward to welcoming you again soon. Sincerely, Jessica Szilagyi General Manager jessicas@wslm.biz 801-444-1600
3 out of 5
by A verified traveller from US

Posted 10-Oct-2016
The complimentary breakfast was good. The staff was friendly and helpful. Pool and workout equipment were in excellent condition. Our room on the otherhand was dirty. There was hair and hairspray literally all over the bathroom and vanity area floor, as well as in the shower. The counters were dusty and dirty and toilet seat didn't appear cleaned off.
5 out of 5
by A verified traveller

Friendly clean

Posted 04-Oct-2016 on Hotels
Very comfortable. Excellent breakfast. Above great staff