Property amenity

Reviews of Hotel Alves

4 out of 5
Hotel Alves
Travessa de Torneiros, 9, Penso (Sao Vicente), Braga

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 38 reviews" "
Rating 8 - Good. 13 out of 38 reviews" "
Rating 6 - Okay. 3 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

6.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This is a quaint rural hotel run by 2 sisters. They speak little English but were accommodating and polite. There was no information pack or explanation about breakfast etc. We didn’t know where to go or times breakfast was served. Breakfast was a continental selection. We were not offered to order anything but saw others with scrambled egg. We had an early flight home.Check out procedure was not explained. Reception was locked up also security gates were locked. It took a while to wake up the staff to get out to catch our taxi transfer. So mention at check in if you need to leave. (Ours was 3.30am) Taxis struggle to find the hotel as there is no signs. We used Uber which was better as you can pin point where it is on the map, they were also cheaper. Fridge in room, hairdryer was available on request. Didn’t eat lunch/dinner here as ate out (toasty kind of food was available) They own dogs which run free in the external areas of the hotel. Staff try to keep an eye on them and remove them if they are in the way. They seem to be free all the time and bark through the night. We had bath (jacuzzi one) in our room. Would benefit having a shower. Very quiet, very laid back. Lovely ladies. Could do with an information pack. We had 5 nights here. Didn’t explore the whole hotel as felt like snooping in someone’s house.
Stayed 5 nights in Jul 2019
Response from Celeste Alves on 9 Jul 2019
Good Morning, Thank you in advance for your preference. Because we had great pleasure in having them as clients. We appreciate the constructive criticism and we will make efforts so that these "lack of information" failures are eliminated. Once again our thanks for your presence and very successful votes on all levels. With best regards,

8/10 Good

Jason, Victoria, BC, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Cool Place to Stay and Great Staff
The owners clearly take pride in what they do. They were very lovely. It is a small "hotel" with only 10 units so it is pretty quiet. Beds were comfortable but rooms were hot. I would suggest having the window open all day as well as having the air conditioner on. Not your typical hotel and worth a stay for someone looking to add to their Portugal experience.

10/10 Excellent

jose amaro, portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veri nice, beautiful arquitetutural, Good service, very tipical place

10/10 Excellent

Didier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel familiale au calme Gentillesse extrême Séjour parfait A recommander
Stayed 5 nights in Aug 2023

6/10 Okay

karine

Stayed 1 night in Aug 2023

10/10 Excellent

Bettina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande !!
Un merveilleux moment dans un endroit plein de charme et avec des personnes tout aussi merveilleuses. Au fond d’une allée idéal pour être au calme. Un coin détente avec transat et piscine, différents salons dont un avec billard. Un buffet petit déjeune juste ce qu’il faut. Un endroit typiquement portugais et familiale où se sent très vite comme à la maison. Une chambre spacieuse à la propreté irréprochable. Bref nous y retournerons ! Obrigada para todo e ate breve !!
Stayed 2 nights in Aug 2023

6/10 Okay

massimiliano

Travelled with partner
Disliked: Property conditions & facilities
La struttura bellissima ma nel nulla. Abbiamo trovato la stanza, molto piccola, con una temperatura elevata e senza condizionamento. Le signore della reception parlavano solo portoghese e la colazione era piuttosto scarsa per 10€ al giorno a testa.
Stayed 3 nights in Jul 2023
Response from Celeste Alves on 9 Jul 2023
Buongiorno,Siamo spiacenti di non aver soddisfatto le sue aspettative. Faremo ogni sforzo per migliorare i punti su cui ti sei concentrato. Non vediamo l'ora di un'altra opportunità, i migliori saluti,

10/10 Excellent

JOSE ORLANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Celeste Alves on 8 Jun 2023
Obrigado. Gratas pela preferência. Aguardamos por uma próxima oportunidade.Cumprimentos,

8/10 Good

Laura

Stayed 1 night in Apr 2023
Response from Celeste Alves on 24 Apr 2023
Obrigada pela preferência

10/10 Excellent

MÁRIO SÉRGIO

Stayed 1 night in Sep 2022

2/10 Terrible

Nicolas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant
Contrairement aux indications, pas de climatisation dans les chambres et pas de chambre pour 4, simplement deux lits d appoints médiocres pour les enfants, réclamation auprès d hôtels.com avec envoi de photos mais à ce jour aucune prise en charge malgré mes photos et attestations transmises
Stayed 5 nights in Aug 2022

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico alojamiento en un entorno muy tranquilo y en plena naturaleza. A un paso de Braga. Habitación muy amplia y con cama enorme.
Stayed 2 nights in Apr 2022
Response from Celeste Alves on 18 May 2022
Obrigada, pelo amável comentário. Aguardamos por uma próxima oportunidade. Com os melhores cumprimentos,

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Je recommande cet hôtel, très jolie endroit
Stayed 1 night in Aug 2021
Response from Celeste Alves on 12 Aug 2021
Merci beaucoup pour votre gentil commentaire. Merci pour votre préférence, avec les meilleures salutations de l'équipe Hotel Rural Alves

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso lugar
Encantar lugar, para disfrutar .La manera en la que nos han atendido, todo .
Stayed 1 night in Jul 2020

8/10 Good

Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Celeste Alves on 17 Dec 2019
Obrigada!

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un séjour inoubliable
Super séjour, excellent accueil. Petite structure familiale dans cadre rural authentique et raffiné. Très confortable , chambre avec jacuzzi, terrasse, piscine, billard, salons intérieur et extérieur, garage . Extrême gentillesse des propriétaires que l'on quitte à regrets tant on se sent en famille . Très calme car au bout dune petite route qu'un GPS permet d'atteindre facilement
Stayed 3 nights in Apr 2019
Response from Celeste Alves on 13 Jun 2019
Merci Nous avons trouvé cet hôtel, nous l'aurions préféré! En plus de vous remercier de la chance d’avoir des clients aussi amicaux, polis, actifs, aisés et raffinés. Pour nous, Messieurs, sommes une famille, pour être bien connectés et bien résolus. Merci

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel accueillant mais un peu isolé
Bon séjour très calme avec un petit manque de service de restauration du fait de la période (hors pleine saison)
Stayed 7 nights in Jun 2018
Response from Celeste Alves on 24 Jun 2018
Merci pour votre préférence, reconnaissant pour le commentaire. Cordialement,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento nota 10
O hotel é bonito e confortável, e os funcionários são muito solícitos e simpáticos. Para que deseja ficar no centro de Braga, não é uma boa opção. Mas, para nós que estávamos de carro, isso não foi um problema. Recomendo muito esse hotel.
Stayed 1 night in May 2018
Response from Celeste Alves on 19 May 2018
Obrigada pela preferência, a sua opinião é muito importante para nós! Contamos em revelo novamente num futuro próximo! Cumprimentos,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel accueillant et attentionné Très bonne literie et chambres agréables
Stayed 4 nights in May 2018
Response from Celeste Alves on 15 May 2018
Merci pour votre préférence! Votre opinion est très importante pour nous! Merci. Nos compliments,

10/10 Excellent

Bruno , Belo Horizonte, Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me senti em casa
Hotel pequeno, de estilo rural familiar. Os proprietários nao sao apenas simpaticos, mas encantadores. Recomendo.
Stayed 2 nights in Apr 2018
Response from Celeste Alves on 9 May 2018
Obrigada, pela sua preferência. A sua opinião é importante para nós! Contamos revelo brevemente! Cumprimentos. A gerência.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Muy descontenta y decepcionada. Reservé habitación para 3 ADULTOS y me encontré una habitación con dos camas y un colchón en el suelo (sillón individual extensible). Tuve que discutir para que me ofrecieran una solución. Nos dieron otra habitación individual con la puerta del baño estropeada....la categoría de 4 estrellas es una tomadura de pelo....(ni un triste secador en el baño). La distancia al pueblo no son 7 kms....son 21 km!!! Ustedes como distribuidores, deberían de ser más rigurosos con su oferta ...No me ha sucedido con ninguna de sus empresas competidoras y viajó mucho... experiencia ingrata con el hotel y con EXPEDIA
Stayed 2 nights in Mar 2018
Response from Celeste Alves on 10 May 2018
Agradecemos su comentario que mereció nuestra mejor atención. Tomamos las debidas notas a lo que citó. De hecho no disponemos de ninguna habitación con 3 camas individuales normales. Sólo 2 camas individuales y de 1 a 2 camas supletorias. Queríamos hacer aquí una pequeña reparación a su comentario. El hotel como compensación le asignó una habitación doble superior de gran área con jacuzzi o bañera de hidromasaje privado y otra habitación estándar para el tercer adulto, con un total de 2 habitaciones, cuando en realidad sólo alquiló 1 triple estándar. Por lo tanto, es compensada por la brecha. Secador de pelo a petición en recepción. Otro hecho es que el hotel dista de la ciudad 7 Km de la ciudad de Braga y no 21 Km como cita. El recorrido por él escogido, es que fue lo más lejano, lamentamos inmenso. Sin embargo, agradecemos el útil comentario, con los mejores saludos,

8/10 Good

Fernando, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy place, a little bit hidden
You will need a car and a good GPS to arrive, but once there, you will find a wonderful place, full of peace and quietness, ready to give you 100% high quality relax. It's managed by friendly people ready to help and to make you feel comfortable and relaxed. The only things to improve: - some indications to arrive once you are out of the main street - the shower takes a lot of time to deliver hot water; it's umcomfortable and not sustainable...
Stayed 1 night in Sep 2017
Response from Celeste Alves on 15 Nov 2017
Merci!

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal muy agradable y atento. El entorno tranquilo y bien situado para conocer Guimaraes y Braga
Stayed 1 night in Aug 2017
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Cumprimentos, Celeste Alves

10/10 Excellent

Lovely setting , Arlington, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice owners/staff. Need clearer directions.
All very pleasant. Hard to find in hills outside of Braga. Pool needs to be skimmed more often. Room shower needs repair.
Stayed 2 nights in Jun 2017
Response from Celeste Alves on 3 Jul 2017
Obrigada pelas recomendações, e obrigada por ter escolhido o Hotel Rural Alves

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2017
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Cumprimentos, Celeste Alves

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Julien, Bordeaux

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Super acceuil. Les gérantes sont extrêmement gentilles et à l'écoute de la clientèle. L'hôtel est très charmant et refait avec goût. Nous avions la chambre du fond dans laquelle nous ne captions pas très bien le wifi. Ceci dit, nous n'en avons pas fait part car cela ne nous gênait pas du fait que nous avons choisi cet hôtel pour se relaxer et se couper un peu du reste du monde. Séjour très reposant ! Petit déjeuner et dîner délicieux, bravo !

8/10 Good

Ingrid, Haarlem

Liked: Cleanliness, staff & service, property conditions & facilities
Meer appartement-sfeer dan hotel, heel ongedwongen
Ontzettend moeilijk (de eerste keer) om te vinden, maar de ligging is heerlijk rustig én echt "rural". Zeer toegewijde en enthousiaste gezusters die het hotel runnen (spreken 3 woorden Engels). Gratis binnen-parkeerplaats in grote garage. Kamers verschillen, zijn niet super de luxe maar voldoen prima; bedden wel behoorlijk hard. Airco is meer ventilatiesysteem en werkt niet echt verkoelend. Lekker ontbijtbuffet én 's avonds indien gewenst ook lekker diner. Zwembad is lekker en groot genoeg. Jammer dat bijna alle ligbedden stuk waren...

8/10 Good

sylvie, ile de France

Liked: Staff & service, property conditions & facilities, room comfort
Un lieu au centre de plusieurs routes et villes à visiter. L'endroit est très calme, sauf quand des français laissent crier leur gamin dans la piscine ( mais ça, lhôtel n'y est pour rien). Les personnes qui s'occupent du lieu sont gentilles,faisant tout pour vous faire plaisir. Le moins: pas de clim dans la chambre, juste une ventilation.

8/10 Good

Jose, Serrouville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux Personnel charmant et attentif

10/10 Excellent

Marie, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel et personnel parfait accueil, service très bien seul petit hic la situation géographique vraiment perdu sinon très bien rien a redire

10/10 Excellent

Sandrine&Alipio, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande car beau propre et sérieux !
Trés bon souvenir... je recommande, et je reviendrai. Par contre pour le trouver, nous avons eu des difficultés... le GPS ne le trouvait pas. Un peu perdu dans le village mais vraiment AGREABLE et une trés belle vue.

10/10 Excellent

Phil. S., France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel établissement, confortable et accueillant
A un quart d'heure de Braga, situé dans un endroit calme, cet établissement de charme dispose de tous les atouts pour un séjour agréable : bâtisse aux murs de pierre rénovée avec goût, seulement dix belles chambres tout confort, piscine, calme,... le tout avec un accueil chaleureux. Bien placé pour visiter les villes de Braga et Guimarães. Et Porto n'est qu'à une cinquantaine de kilomètres...

8/10 Good

Franck, Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme repos et gastronomie
Très Belle résidence, excellente table avec des produits de la maison, personnel au petit soin, une expérience à renouvelée. Le GPS est obligatoire car les petites routes portugaises pavées se ressemblent tous.

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort