Hotel is nice for the most part but far from town
Don't get me wrong, overall, this was a nice hotel. We were upgraded and our room was lovely with an amazing view of Lisbon and torre de Belem from our balcony. Some of the family members we were staying with did not find their room to be of the same quality that we had. If you are looking to be within walking distance from super markets and shopping or beaches, you should know that this hotel is quite far from anything by foot. The hotel does offer a shuttle, however, be aware that it only runs once a day; drop off downtown Lisbon at 10am and pick up at the same location at 7pm. The pool at this hotel is really nice but, we were never able to take advantage of it as the hotel sits right on top of a large hill and seemed to be exposed to high winds everyday making it to cool to want to sit outside or get in the water. My wife and I were very pleased with our room, my parents who stayed here at the same time as us were not. Their furniture was old and in rough shape, walls were marked cracked and dented in spots, kitchen table was scratched bad, like really bad. They were very disappointed with the aesthetics of their room. This is ok if you're paying for a 2-2.5 star hotel, not acceptable when you're paying for a 4 star. The restaurant on site is ok, but the menu is pricey for the quality of the food. Personally I don't feel you're getting your value at this hotel and the location made us feel isolated.