Very small room, no air conditioner in lobby and outside the room and it was very hot. The lift is small and takes a lot of time to arrive. The shawer is not comfortable at all, the bed and pillows not comfortable at all!
But the hotel is in the center of many restaurants and in a good location. Staff are very nice and helpful.
Comment from Hotel Management
01-Jan-2019 by Mozart Hotel, Hotel Management
We are extremely sorry to hear about this, and even more sorry to disappoint you. Next time, would you please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you and hope to welcome you again to our hotel.
Sincerely, Irina Kolchak, General Manager of Mozart Hotel.