Ratings based on 148 verified reviews

3.9 out of 5
77% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 18-Feb-2019
staff was great , always concerned , about me , let me know what places to visit , what places to stay away from
Comment from Hotel Management
05-Mar-2019 by Irina Kolchak, Hotel Management
Dear Guest, Let us first of all thank you for staying at our hotel and sharing your feedback! We are terribly sorry to hear that you did not have good experience during your stay and would like to sincerely apologize for this. We would like to assure you that we will follow up on the described occurrences and will implement the necessary actions. We hope that you will come back to Mozart Hotel and give us another chance to provide you with our hospitality. Sincerely yours, Irina Kolchak, General Manager of Mozart Hotel
5 out of 5
by a verified traveller from Montreal , QC, Canada

Posted 26-Nov-2018
I liked the location & the staff. there were some renovations going on but that is normal & to improve. overall it is a nice hotel
Comment from Hotel Management
05-Dec-2018 by Irina Kolchak, Hotel Management
Dear Guest, Thank you for taking your time to share this review following your recent stay at Mozart Hotel! We look forward to welcoming you back to Mozart Hotel. Kind regards, Irina Kolchak, General Manager of Mozart Hotel
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 22-Oct-2018 on Hotels
5 out of 5
by a verified traveller

Great Botique Hotel in a nice convenient location.

Posted 25-Sep-2018 on Hotels
Mozart Hotel is a verynice botique hotel. Great location. 10 Minute alk to the famouse Potemkin Steps and jus across the street from the Opera House. Great neighborhood. Hotel was very clean and I got a very good rate by taking their economy room with no windows. Staff speaks great English. I thoroughly enjoyed my stay there.
Comment from Hotel Management
28-Dec-2018 by Mozart Hotel, Hotel Management
Dear Steven, We would like to thank you for staying with us and giving us the best recommendation. We are delighted that our location and service met your expectations. We hope to see you again and we will ensure you enjoy the same quality of service as you have. Sincerely, Irina Kolchak, General Manager of Mozart Hotel.
5 out of 5
by a verified traveller

Perfect hotel

Posted 26-Aug-2018 on Hotels
We were happy for choosing this hotel. The location is perfect, style and design of the hotel is amazing, the staff is very welcoming and everything in the hotel is clean.
Comment from Hotel Management
28-Dec-2018 by Mozart Hotel, Hotel Management
Dear Anastasya, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Irina Kolchak, General Manager of Mozart Hotel.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 10-Aug-2018 on Hotels
4 out of 5
by a verified traveller

Posted 04-Aug-2018 on Hotels
Very small room, no air conditioner in lobby and outside the room and it was very hot. The lift is small and takes a lot of time to arrive. The shawer is not comfortable at all, the bed and pillows not comfortable at all! But the hotel is in the center of many restaurants and in a good location. Staff are very nice and helpful.
Comment from Hotel Management
01-Jan-2019 by Mozart Hotel, Hotel Management
Dear Guest, We are extremely sorry to hear about this, and even more sorry to disappoint you. Next time, would you please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you and hope to welcome you again to our hotel. Sincerely, Irina Kolchak, General Manager of Mozart Hotel.
5 out of 5
by a verified traveller from Usa

Posted 15-Jun-2018
Very nice hotel located in the city centre close to everything in walking distances.
Comment from Hotel Management
28-Dec-2018 by Mozart Hotel, Hotel Management
Dear Anzhela, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, Irina Kolchak, General Manager of Mozart Hotel.
4 out of 5
by a verified traveller from London

Posted 12-Jun-2018
Amazing location to the centre of town, great bars and places to eat all in walking distance along with the tourist stuff. Arcadia beach is 200 local currancy away be carful getting cab back they try and charge 500 at peak times. The hotel is a bit dated and bed wasn't comfy but it was all clean and staff were great. Didn't make it to breakfast once
Comment from Hotel Management
28-Dec-2018 by Mozart Hotel, Hotel Management
Dear Lee, We would like to thank you for choosing our hotel and sharing your impressions with us. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise and thank you for mentioning our good location this information will be useful for travelers. I am terribly sorry to hear about your experience with our local taxi, we have to admit that this is common situation which goes beyond our control and service. Next time we kindly ask to communicate with our reception staff and they will provide the best solution. We look forward to serving you again. Sincerely, Irina Kolchak, General Manager of Mozart Hotel.
5 out of 5
by a verified traveller from Toronto

Posted 06-Jun-2018
Nice hotel close to the downtown
Comment from Hotel Management
28-Dec-2018 by Mozart Hotel, Hotel Management
Dear Guest, Thank You for giving us a shot, and even more for leaving us this review. Your information about our location will help other travelers to make their choice. We hope to welcome you again at our hotel. Sincerely, Irina Kolchak, General Manager of Mozart Hotel.