The staff attention to detail and service was excellent. Nothing too much trouble. Polite and caring, owned issues rather than buck passing. Paul, Tom and Manoj were outstanding, and the food was delicious and served in a timely manner, piping hot. Excellent food.
The hotel is very old, possibly 18th century and is a rabbit warren of passages and stairs. The public areas are clean and sanitation stations everywhere. The place does need updating and our bath did not have a mat, which made it slippery when taking a shower.