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Reviews of The Barnsdale

4 out of 5
The Barnsdale
The Avenue Exton, Oakham, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 309 out of 571 reviews" "
Rating 8 - Good. 207 out of 571 reviews" "
Rating 6 - Okay. 41 out of 571 reviews" "
Rating 4 - Poor. 12 out of 571 reviews" "
Rating 2 - Terrible. 2 out of 571 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ellie at The Barnsdale on 2 Apr 2024
Thank you very much Cassandra!

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ellie at The Barnsdale on 28 Mar 2024
Thank you very much Marie!

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value and nice touch with welcome glass of wine.
Stayed 1 night in Mar 2024
Response from Ellie at The Barnsdale on 14 Mar 2024
Thank you Sue, please do visit us again!

8/10 Good

Mick

Liked: Staff & service, property conditions & facilities, room comfort
Several minor issues which on each occasion was brought to the attention of staff and dealt with immediately.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary celebration
Welcoming environment with comfortable accommodation. A little more attention to detail might elevate this hotel to 5 stars- for instance provision of a full length mirror in bedrooms or shower caps in bathrooms (as the shower in our room was not adjustable). Breakfast was a bit disappointing- poor coffee, toaster not working to deliver decent toast, strange scrambled egg. Having said all that we like the warm feel of this bijoux destination and will consider returning in the hope that they make a step forwards.
Stayed 1 night in Dec 2023

10/10 Excellent

Mrs Claire

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel. Choc full of lovely little extra touches eg ginger gin in our room, wellies to borrow for a muddy walk etc. We ate in the hotel and the food at dinner and breakfast was fantastic. The perfect combination of quality with a relaxed atmosphere. We will definitely be back.
Stayed 1 night in Nov 2023

8/10 Good

Andrea

Travelled with partner
We liked the comfy feel to the place. A warm reception and lovely staff
Stayed 2 nights in Nov 2023
Response from Ellie at The Barnsdale on 28 Nov 2023
This is lovely to hear - thank you Andrea! Do visit us again

10/10 Excellent

Graham

Stayed 1 night in Nov 2023

10/10 Excellent

Terry

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ellie at The Barnsdale on 28 Nov 2023
Thank you very much Terry!

10/10 Excellent

judith

Stayed 1 night in Nov 2023

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
could do with a another chair in bedroom tv could be in a better place so that one can view it when seated rather than from the bed
Stayed 2 nights in Nov 2023

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from Ellie at The Barnsdale on 14 Nov 2023
Thank you very much Karen!

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ellie at The Barnsdale on 14 Nov 2023
Thank you very much Jeremy!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ellie at The Barnsdale on 31 Oct 2023
Thank you very much Michael !Do visit us again soon

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
All well, excellent.
Stayed 1 night in Oct 2023
Response from Ellie at The Barnsdale on 30 Oct 2023
Thank you very much Kenneth, Please do visit us again soon!

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WE WILL RETURN
Lovely atmosphere and helpful staff. Dinner menu and quality was above the average.
Stayed 1 night in Oct 2023
Response from Ellie at The Barnsdale on 30 Oct 2023
Thank you very much Keith! Please do visit us again soon

8/10 Good

isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ellie at The Barnsdale on 24 Oct 2023
Thank you for the great rating Isobel!

6/10 Okay

Sara

Liked: Cleanliness
A bit disappointing
My husband and I booked a one night stay. We go walking and stay over at Rutland Water quite often and thought we would stay somewhere different for a change. We were disappointed. We had a friendly greeting on arrival and a glass of complimentary wine which was a nice surprise. However, our room was small and looked quite tired, with mould in the bathroom. There was a lot of footfall outside our room and every time someone walked past, our room including the bed shook. We dined in the restaurant and while the food was good, we felt it was overpriced for what it was and the service was a bit haphazard. Not sure we will be returning here as there is so much other choice of accommodation in the area. Sorry.
Stayed 1 night in Oct 2023
Response from Ellie at The Barnsdale on 30 Oct 2023
Hi there Sara, Thank you for your feedback, we really do value the good & the bad. These aren't the standards we hold ourselves to - and I've informed management straight away! We really do hope you reconsider visiting us again soon. Best, Ellie, Marketing Manager

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ellie at The Barnsdale on 24 Oct 2023
Thank you for the great rating Amy!

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a beautiful area with Rutland water and nature reserve nearby. Great walking and countryside views. The hotel was in very good condition, rooms were well presented, excellent bathroom and very comfortable beds. The dining room was first class and the staff very attentive.
Stayed 1 night in Oct 2023
Response from Ellie at The Barnsdale on 24 Oct 2023
Geoffery, thank you so much for your kind review. We do hope you'll visit us again! Best,

8/10 Good

Martin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Well Positioned Hotel
Lovely hotel in nice grounds, we had booked the Heritage room option but it was a lot smaller than we expected, I think it was a standard room! if it was a Heritage room then the standard rooms must be very small. It needed updating as there were a few bad scuffs on the walls, the bath plug system didn't work. The restaurant and bar area were very nice and relaxing, the outside courtyard was a great space to unwind. We ate in the restaurant the food was OK. The staff were lovely and friendly, on balance a nice stay.
Stayed 2 nights in Sep 2023
Response from Ellie at The Barnsdale on 7 Oct 2023
Thank you for your constructive feedback Martin! I will pass this onto management to ensure this is looked into. We're glad to hear you had a lovely stay with us! Do visit us again soon. Best, Ellie

8/10 Good

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ellie at The Barnsdale on 2 Oct 2023
Thank you very much Corinne!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Staff delivered great level of service throughout the stay.
Stayed 1 night in Sep 2023
Response from Ellie at The Barnsdale on 25 Sept 2023
Thank you Andrew!

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a two night stay and enjoyed it. The staff were fantastic, especially Ben who runs the bar and restaurant. He has a good wine cellar and is is knowledgeable about the wine in it. He made us feel very welcome and kindly bought us a drink for our wedding anniversary. The food on menu is well prepared but I struggled a bit with my selection, especially the starter - this is just personal choice. Having said that the nibbles section makes a decent starter substitute. When checking in, we thought we had the wrong room but actually it was just that the picture was very flattering. This would be my only criticism. Having said that they gave us a free upgrade and that was a nice touch. Obviously this may not always be possible. Would recommend and would use again, if in the area. Walking distance for able bodied people to Rutland Water
Stayed 2 nights in Sep 2023
Response from Ellie at The Barnsdale on 25 Sept 2023
Hi there Kevin, Thank you for taking the time to leave us a constructive review - we really do appreciate it! We're glad to hear you had a lovely stay with us, and we hope you to visit us again soon.

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Ellie at The Barnsdale on 25 Sept 2023
Thank you Murray!

6/10 Okay

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great garden surroundings with nice flowers ,old farm architectural character
Stayed 1 night in Sep 2023
Response from Ellie at The Barnsdale on 18 Sept 2023
Thank you for your review Evelyn! Do visit us again soon :)

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Ellie at The Barnsdale on 15 Sept 2023
Thank you Jill!

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Burghley stay
Stayed 1 night in Sep 2023
Response from Ellie at The Barnsdale on 11 Sept 2023
Thank you Jacqueline! Hopefully see you for Burghley next year!Best, Ellie, Marketing Manager

6/10 Okay

Bridget

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ellie at The Barnsdale on 6 Sept 2023
Thank you!

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ellie at The Barnsdale on 6 Sept 2023
Thank you Elaine! We look forward to seeing you at The Barnsdale again soon

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ellie at The Barnsdale on 6 Sept 2023
Thank you very much!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ellie at The Barnsdale on 21 Aug 2023
Thank you Christopher!

10/10 Excellent

Jasbinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful in the countryside, clean, tiday and the views were amazing definitely recommend it for wedding venues.
Stayed 1 night in Aug 2023
Response from Ellie at The Barnsdale on 21 Aug 2023
Thank you Jas! We're glad to hear you enjoyed your stay :)

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting and gardens
Stayed 1 night in Aug 2023
Response from Ellie at The Barnsdale on 21 Aug 2023
Thank you very much Martin!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet hotel with friendly staff rooms were really nice and loved the little touches in the room
Stayed 1 night in Aug 2023
Response from Ellie at The Barnsdale on 9 Aug 2023
Thank you for your review Paul! Do visit us again soon!

8/10 Good

Andrea

Travelled with family
Stayed 3 nights in Jul 2023
Response from Ellie at The Barnsdale on 1 Aug 2023
Thank you Andrea! Do visit us again soon :)

8/10 Good

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent thought-out our stay, very friendly and willing to help.
Stayed 1 night in Jul 2023
Response from Ellie at The Barnsdale on 24 Jul 2023
Thank you Nigel, do visit us again soon! Best, Ellie

6/10 Okay

Veronica

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Ellie at The Barnsdale on 19 Jul 2023
Thank you Veronica! Do visit us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Barnsdale is a wonderfully comfortable and welcoming hotel. All staff are efficient and friendly, the rooms are beautifully decorated and appointed. Dinner menus are interesting and the food is delicious!
Stayed 1 night in Jul 2023
Response from Ellie at The Barnsdale on 17 Jul 2023
Thank you for your thoughtful review - We're very happy to hear you had a great time staying with us! We hope to see you again soon. Best, Ellie at The Barnsdale

10/10 Excellent

Meena

Stayed 2 nights in Jul 2023
Response from Ellie on 14 Jul 2023
Thank you!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Place 5 stars all round
Really nice hotel in a lovely location. Staff were really friendly and welcoming. Room was a good size, very nicely presented with views over the fields, very clean. Good choices for breakfast and quick service. Can’t fault, apart from there being no Guiness on draft !
Stayed 1 night in Jul 2023
Response from Ellie on 12 Jul 2023
Hi there Michael, thank you very much for your lovely feedback. Our new Guinness surge machine has proven to be quite popular, you're welcome to give it a try when you come to see us again! Best, Ellie

10/10 Excellent

Nigel

Stayed 1 night in Jul 2023
Response from Ellie at The Barnsdale on 14 Jul 2023
Thank you for the great rating!

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really professional and friendly welcome at reception as we stepped inside. Lovely rooms. Great outside courtyard area and bar. Great options for breakfast too.
Stayed 1 night in Jul 2023
Response from Ellie at The Barnsdale on 14 Jul 2023
Thank you for the lovely review Jill, we look forward to seeing you back at The Barnsdale soon! Best, Ellie

10/10 Excellent

Rosemary

Stayed 1 night in Jul 2023
Response from Ellie at The Barnsdale on 14 Jul 2023
Thank you Rosemary!Do come and see us at The Barnsdale again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Ellie at The Barnsdale on 14 Jul 2023
Thank you!

6/10 Okay

Vivienne

Disliked: Amenities
Public area was good, but bedrooms and gardens need seem unfinished, need a lot of work. Quality is in the detail, ie unimaginative and basic tea and coffee trays, lack of daffodils or tulips - its springtime. The grass field outside my window was bare and boring. The bird name on my room was spelled incorrectly. The one next door was Robin - cant go wrong with that!
Stayed 2 nights in Apr 2023

6/10 Okay

VICTORIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frustrating
Room's are not as described. The pictures on the website are from a hotel in London! They are smaller and not decorated with any real design. Clean and tidy however. They are overpriced in comparison to other hotels in the area. New owners are undermining the customer experience and staff. I was offered an upgrade by the deputy manager after complaining about the room size and level of comfort. The new manager then however refused to honer this and tried to charge me extra. Not impressed. The deputy manager had done absolutely the correct thing. Food excellent although for those with dietary requirements it is made difficult as no details provided on menus. I had to ask what was available at every meal. Limited range of food therefore which was simply adjusted to fit my diet. New owners need to listen to the established staff otherwise customers will go elsewhere.
Stayed 3 nights in Apr 2023

10/10 Excellent

Alice

Stayed 1 night in Mar 2023

10/10 Excellent

Ian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff, warm room, great shower, excellent restaurant, room could do with a bit of TLC (only minor things such as missing canopy on four poster bed, blown bulb in bathroom).
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barnsdale Lodge
Lovely olde world hotel lovely ambience- only spoiler breakfast - full English breakfast more like half English breakfast but plenty of cereals etc - we would stay again
Sunrise
Stayed 4 nights in Dec 2022