Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
51% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Fine place to stop for the night

Posted 13-Aug-2016
Pros: The bed was firm and the room was clean.
Cons: Get the Breakfast Bar finished!
Location: Nashville is right there!
No breakfast at this time but they were working on building in a place for that. Drilling started about 9 AM. The trains are audible alright. Nice folks working there, especially the manager.
Comment from Hotel Management
23-Aug-2016 by Guest Relations Manager , Hotel Management
K-Dawg, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are happy you enjoyed the firm bed and clean room! and We are getting closer with the Breakfast Bar! We hope you can return when your in the area and give it a try!
3out of 5
by A verified traveller from mbk

Good hotel to stay on the way

Posted 28-Jun-2016
If you are pasing by nashville or just a stay for work this a nice hotel to choose clean and comfortable
5out of 5
by A verified traveller

Posted 14-May-2016 on Hotels
nice room, very comfortable
Comment from Hotel Management
21-May-2016 by Front Desk Manager, Hotel Management
Dear guest, It is heartwarming to hear that we have sufficed your accommodation needs and earned your 5* rating. Thank you for taking the time to share with us your feedback and excellent rating. We will do our best to make your next visit a better experience. We hope to see you again soon. Have a great day!
1out of 5
by Jason from Tomball, TX

Awful

Posted 09-May-2016 on Hotels
Asked for non smoking room. Got a guaranteed non smoking room. But it reeked of smoke and had cigarette burn holes in the blanket. I called for a different room but no dice. All full. And very loud noise coming from across the street at a manufacturing site. And no pen and paper in room.
Comment from Hotel Management
22-May-2016 by Front Desk Manager, Hotel Management
Hello Jason, I regret that you were not very pleased with the accommodation we provided you during your visit. Your feedback will be escalated and called to the attention of concerned staff to verify your booking and know what took place during your stay. Trust that your feedback will not go unnoticed. Thank you for staying here at our hotel.
5out of 5
by A verified traveller

Posted 26-Apr-2016 on Hotels
Comment from Hotel Management
21-May-2016 by Front Desk Manager, Hotel Management
Dear guest, Thanks so much for completing the survey for our hotel and for the lovely review score you posted for our hotel.I am very glad that we have sufficed your accommodation needs, we hope to have the pleasure of welcoming you again at our hotel soon. Have a great day.
3out of 5
by Rick from Levittown, PA

If you just need a place to sleep, it's fine.

Posted 16-Apr-2016 on Hotels
When they cleaned our room, they removed our wash cloths and tub mat. I went to the office the next morning and was told that housekeeping came in at 8:30 and I could get some then. Since I was leaving at 7, I had to make do with one hand towel and one bath towel.
Comment from Hotel Management
22-May-2016 by Front Desk Manager, Hotel Management
Hello Rick, Thank you for bringing your concern about the services you received during your stay at our hotel. Your review will be escalated, our management team will surely evaluate your feedback in order to handle this same concerns more appropriately in the future. We hope to see you again soon.
5out of 5
by CharMaine from Bolivar

Nice, clean, comfortable stay in Nashville.

Posted 25-Mar-2016 on Hotels
This place was awesome (and this one was free!:-). The room was clean and updated. Once I figured out how to turn the heat on, I was really good lol. It was an excellent stay. I'd definitely be back
Comment from Hotel Management
22-May-2016 by Front Desk Manager, Hotel Management
Hello Charmaine, Thanks so much for the 5* rating you posted following your stay at our hotel. It is heartwarming that we have sufficed your accommodation needs with our basic offerings, we will do our best to make your next visit a more satisfying experience. We hope to see you again soon. Have a lovely day.
1out of 5
by A verified traveller

Posted 25-Mar-2016 on Hotels
I have never left a review on one of these sites but I felt compelled to do so as this hotel was so poor. I have never stayed at a hotel as run down as this one. I should have done way more research but was booking in a hurry.
Comment from Hotel Management
21-May-2016 by Front Desk Manager, Hotel Management
Dear guest, I regret that we failed to meet your satisfaction following your visit here at our hotel. I wish we have more details about your booking so we could check on the room you stayed in and verify the issues you experienced. We offer basic accommodation in our hotel and I regret that it was not up to your standard. Nonetheless, we hope to see you again soon. Have a great day!
3out of 5
by Andrew from Huntsville, AL

ReviewRRI

Posted 22-Mar-2016 on Hotels
Safe area and rates are not bad.
Comment from Hotel Management
22-May-2016 by Front Desk Manager, Hotel Management
Hello Andrew, We thank you for taking the time to share with us your comment and positive feedback score following your visit here at our hotel. I am glad that you felt safe, comfortable and found our price reasonable. We hope to have the opportunity to serve you again soon. Have a great day.
5out of 5
by A verified traveller from Jackson TN

Posted 12-Mar-2016
Very clean nice accomodations exceeded my expectations, pleasant staff great parking
Comment from Hotel Management
21-May-2016 by Guest Relations Manager, Hotel Management
Hello Gary, Thanks so much for the opportunity to provide your accommodation needs during your trip in this area. Please know that we value your business, we will do our best to make your next visit a better experience. We hope to have the opportunity to welcome you back to our hotel again soon. Have a lovely day!