Holidays to Oahu

"The cleaning was awful, not much of that, bu T the worst part was the room. Cleaning service really bad…""The cleaning was awful, not much of that, bu T the worst part was the room. Cleaning service really badWW…"

Reviewed on 10 Apr 2021

"It's our third time back. Obviously it's not the same as pre-pandemic times. Staff is super friendly and accommodating however be aware room service is not operating right now. Most shops inside the hotel are closed (even Starbucks 😭). The hotel is so expensive too. I would think they would lower the resort fee due to construction going on and their parking too since it's self park and no valet available. We paid almost $300 in resort fee parking taxes and that was only for 3 days!! That hurt. The room was great and all but we're prob going to go to another hotel next time. Don't feel motivated to come back to Marriott, at least for now.…""It's our third time back. Obviously it's not the same as pre-pandemic times. Staff is super friendly and accommodating however be aware room service is not operating right now. Most shops inside the hotel are closed (even Starbucks 😭). The hotel is so expensive too. I would think they would lower the resort fee due to construction going on and their parking too since it's self park and no valet available. We paid almost $300 in resort fee parking taxes and that was only for 3 days!! That hurt. The room was great and all but we're prob going to go to another hotel next time. Don't feel motivated to come back to Marriott, at least for now.WW…"

Reviewed on 7 Apr 2021

"The property was nice and surrounded everything such as shops, restaurants, the beach most things were walkable. I did not like the bed it was hard and uncomfortable. The pool area was nice as well as the lobby. The customer service was superb. Richard the concierge was super awesome! He planned all of our tours and made sure we were taken care of, if there was an issue he fixed it. We felt like Royalty. Richard made our stay exceptionally well.…""The property was nice and surrounded everything such as shops, restaurants, the beach most things were walkable. I did not like the bed it was hard and uncomfortable. The pool area was nice as well as the lobby. The customer service was superb. Richard the concierge was super awesome! He planned all of our tours and made sure we were taken care of, if there was an issue he fixed it. We felt like Royalty. Richard made our stay exceptionally well.WW…"

Reviewed on 4 Apr 2021

"This is a locally owned hotel! Smaller hotel but it was clean and nice. There is a cafe/bar that’s fun to spend time at. Towels in the lobby to take to beach. Staff was friendly and helpful with anything needed. Clean spacious bathrooms, comfy beds. I would stay here again if ever in Waikiki again.…""This is a locally owned hotel! Smaller hotel but it was clean and nice. There is a cafe/bar that’s fun to spend time at. Towels in the lobby to take to beach. Staff was friendly and helpful with anything needed. Clean spacious bathrooms, comfy beds. I would stay here again if ever in Waikiki again.WW…"

Reviewed on 20 Mar 2020

"Pros: pools and lagoon are fairly shallow so great if you have young children. The beach is rather shallow but somewhat rocky. Less crowded but definitely not as nice as the main area of waikiki. Still a Beautiful area. About a 10-15 min walk to the main strip that has the better restaurants but the restaurants on sight are convenient and pretty good. The check in process wasn’t good. The lady wasn’t friendly and didn’t fully inform us. She didn’t tell us we had to call the day before to get housekeeping services. I assumed it wasn’t even offered because they had a sign in the room saying leave your trash and dirty linens in the hall for pick up and we found new towels at our door the 2nd day. The elevator system at the Rainbow tower is a utter mess when there are a lot of people. It’s chaotic and unorganized and assigns too many families to the same elevator. How do 5 families possibly fit into one elevator (even pre-Covid??). People would run into the elevator and we had to wait 3 turns just to get on. I can’t imagine how it would be when the hotel was at full capacity. There are two spots to get coffee in the morning and it was a 30 min wait to get coffee from 6 am on. I can see why people like this hotel if they have young children and want to be in a less crowded area. We found the elevator system so ridiculous that for that reason alone we won’t stay here again.…""Pros: pools and lagoon are fairly shallow so great if you have young children. The beach is rather shallow but somewhat rocky. Less crowded but definitely not as nice as the main area of waikiki. Still a Beautiful area. About a 10-15 min walk to the main strip that has the better restaurants but the restaurants on sight are convenient and pretty good. The check in process wasn’t good. The lady wasn’t friendly and didn’t fully inform us. She didn’t tell us we had to call the day before to get housekeeping services. I assumed it wasn’t even offered because they had a sign in the room saying leave your trash and dirty linens in the hall for pick up and we found new towels at our door the 2nd day. The elevator system at the Rainbow tower is a utter mess when there are a lot of people. It’s chaotic and unorganized and assigns too many families to the same elevator. How do 5 families possibly fit into one elevator (even pre-Covid??). People would run into the elevator and we had to wait 3 turns just to get on. I can’t imagine how it would be when the hotel was at full capacity. There are two spots to get coffee in the morning and it was a 30 min wait to get coffee from 6 am on. I can see why people like this hotel if they have young children and want to be in a less crowded area. We found the elevator system so ridiculous that for that reason alone we won’t stay here again.WW…"

Reviewed on 10 Apr 2021

"Beautiful location on Wikiki Beach Good infection prevention On site restaurants…""Beautiful location on Wikiki Beach Good infection prevention On site restaurantsWW…"

Reviewed on 7 Jan 2021