Ratings based on 170 Verified Reviews

4.0 out of 5
89% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from nz

Very handy

Posted 24-Feb-2017
This hotel is very handy to the beach. The staff are helpful & friendly. The room decor is a little tired, but was ok.
2out of 5
by A verified traveller

コストパフォーマンスが悪い

Posted 21-Nov-2016 on Hotels
掃除が行き届いてない、自分でやるしかない。タオルに交換位のサービスは欲しい。バスタブもないのは残念。
4out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Nov-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Boston,Ma

Hawaiian surprise

Posted 19-Oct-2016
Location: The location was great! Food trucks across the street, good restaurants and the beach down the street!
Was taken by surprise by the $200+ cleaning fee when I checked out
5out of 5
by A verified traveller

又泊まりたい

Posted 13-Oct-2016 on Hotels
こじんまりしたコンドミニアムで 人との接触が少なく 落ち着いたところが とても良かった。ロビーにはコーヒーとグアバジュースがあり 心使いが嬉しかったです。ただ固定のシャワーでとても使いづらかった。浴槽があったら又泊まりたいです。2週間は つらかった。ホテルのスタッフさんは皆さんフレンドリーで優しいひとばかりです
5out of 5
by A verified traveller

This traveller left a rating score only Posted 11-Oct-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Hawaii Condo

Posted 10-Oct-2016
Location was great, a big plus that we got to view the Hilton Village Friday night fireworks from balcony!!
Comment from Hotel Management
13-Oct-2016 by Walter, Hotel Management
Aloha, Thank you so much for staying with us. We hope to see you again on your next visit. Mahalo,
1out of 5
by A verified traveller from Sydney

Rooms are old and dirty. Cockroaches everywhere.

Posted 10-Oct-2016
Location: Location is good.
Rooms are old and aged. In the evening when the lights go out the cockroaches come out. Not what we remembered 4 years ago. We will not stay there again.
Comment from Hotel Management
13-Oct-2016 by Walter, Hotel Management
Aloha Henry, Thank you for the comment and I will make sure that this will be address. We have a reputable pest control company that comes to our properties once a week to check. I apologize for the inconvenience. Mahalo,
3out of 5
by A verified traveller

エアコンが壊れていた。

Posted 29-Aug-2016
Pros: 無料のコーヒーはありがたい。
エアコンからずーっと水漏れで下に何枚かタオルが引いてありました。かなりの量の水が出てくるので滞在中エアコンは使いませんでした。
Comment from Hotel Management
01-Sep-2016 by Walter, Hotel Management
Aloha, Thank you for taking the time to tell us about your experience at the Regency on Beachwalk Waikiki by Outrigger. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the Air conditioning. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Regency on Beachwalk Waikiki by Outrigger, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Regency on Beachwalk Waikiki by Outrigger the next time your travel plans require lodging. Very truly yours, Walter Tolentino General Manager Regency on Beachwalk Waikiki by Outrigger
5out of 5
by A verified traveller

また、来年もお願いします。

Posted 29-Aug-2016 on Hotels
1ベッドルームになっていて、ハワイの自宅に帰って来たみたいに快適に過ごせる場所。冷蔵庫も大きく冷凍庫があるのが嬉しかった。今回は到着後すぐに部屋に入ることができ、ラナイには自由に使える海グッズもありよかったです。 ただ、シャワーの水圧が弱いのは改善してほしいかな。でも、快適で便利の良い場所なのでまた泊まりたいホテルです。
Comment from Hotel Management
23-Sep-2016 by General Manager, Hotel Management
Aloha!! Thank you so much for coming back and I'm glad that you had enjoyed your stay and facilities that we have to offer. We hope to see you again on your next Waikiki visit. Mahalo, Walter