Ratings based on 2,839 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller from san francisco,ca

Perfect location but not at the beach

Posted 27-Apr-2016
It was convinient, right in the middle of everything. Two blocks from the beach, the staff is so friendly and always making sure your taking care of. Very accommodating to last minute changes of room. The Mac 24/7 amazing. Can't wait to visit again.
5 out of 5
by A verified traveller

Welcoming staff, great location.

Posted 25-Apr-2016
Pros: The awesome staff members, the cleanliness and the great location.
Cons: The pool bar could do with some more decoration / interesting features.
Location: The hotel is a short walk to the beach and all the shops / restaurants. The list of things you can do nearby is endless!
We visited this hotel on our Honeymoon and the hotel team were awesome. We had to change the dates of our booking and they were incredibly flexible and helpful. When we arrived at the hotel it was early in the day, we were advised that although our room wasn't quite ready, they would make it a priority so we didn't have to wait too long. When settling into our room, the hotel kindly delivered some treats for us as Honeymoon gift, this was wonderful and such a nice gesture. All the team members we encountered on our stay were really friendly, happy and welcoming. We visited the pool area and the lobby bar, both were great. The room was a great size, clean and modern and contained everything we needed. The location was ideal, a short walk to the beach, near all the restaurants and bars and yet not noisy at all.
5 out of 5
by A verified traveller from Melbourne, Australia

Close to Beach and all amenities.

Posted 24-Apr-2016
Pros: The service by the staff. We visit Hawaii annually and that has been the best hotel that we stayed, The staff makes all the difference.
Cons: As I said the pool area.
Location: All the shops , buses and the beach very close by.
We had an excellent view from floor 35. The staff could not do enough to help us. The room was well appointed although on the small size. Close to the beach and amenities. Buses stop outside the door. The only suggestion will be to take more advantage of the pool area. Provide some tables and some waiters to serve drinks and snacks around the pool. We only been once and there was only one person in the bar area. We ordered some snacks as well but it took almost one hour to come up.
5 out of 5
by A verified traveller

9 days at Hilton Waikiki Beach

Posted 24-Apr-2016
Firstly please ignore all negative reviews because there must be other issues which led to those reviews. The hotel is phenomenal. It is well located with both the trolley bus and main bus links stopping in front of the hotel. The Waikiki beach is 3-5minutes walk. Hotel it self has all facilities with a well organized gym and the pool / spa on the 10th floor very convenient. Restaurant and bars are well supported with MAC 24/7 open 24/7. How good is this. Hotel rooms are well set up with large TV and very comfortable beds and pillows. Bathroom is top notch ticking all the boxes. Lobby, level 2 and 10 have free WIFI which was awesome. The business Centre is also free with your room card and printers print in Colour. Staff are well engaged and create a great atmosphere of welcome and support for guests. Nightly free entertainment in the bar area with respected local artists. We will stay here again and if you go you will return too.
5 out of 5
by A verified traveller

Friendly staff and great location

Posted 24-Apr-2016
Pros: Staff
Cons: Free parking
Location: Within walking distance to main beach and shopping
Very relaxing, did a 3 day workshop at hotel Restaurant was friendly and very good selection Expedia staff was extremely good and helpful
3 out of 5
by A verified traveller

Posted 10-Apr-2016
The shower had hair in it when we arrived and we were missing patio chairs. There is no coffee maker and wifi is charged in your room if you need it.
5 out of 5
by A verified traveller from Australia

Nice hotel, great service.

Posted 07-Apr-2016
Great hotel to use, and lovely team of staff that work there and make your stay enjoyable. Not overly keen on booking through Expedia again thow, had some challenging situations with flight booking issues and also pre booking tours before you arrive in the country. My first tour there was at night time where I had hotel pick up and then at the end of the tour I was left to make my own way home and there was no clean cut communication the tour would unfold that way. Highly recommend all tours have a complete pick up and take home process.
4 out of 5
by A verified traveller

Posted 28-Mar-2016
The hotel was very nice. Nice view, nice accommodations and a good staff
Comment from Hotel Management
30-Mar-2016 by General Manager, Hotel Management
Aloha and thank you for the review. We are happy that you enjoyed your stay!
3 out of 5
by A verified traveller

Posted 27-Mar-2016
Old hotel, convenient transportation. Good enough.
Comment from Hotel Management
30-Mar-2016 by General Manager, Hotel Management
Aloha and thank you for reviewing your recent stay with us. I am glad you enjoyed your stay.
5 out of 5
by A verified traveller

Hawaiian vacation

Posted 25-Mar-2016
Relaxing, restful, enjoyable, and great food. The beach was great. Met some nice people.
Comment from Hotel Management
30-Mar-2016 by General Manager, Hotel Management
Aloha and thank you for the five star review. I am happy that you enjoyed all your time with us and around Waikiki. Please come visit us again. Mahalo