Ratings based on 2,749 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Feb-2016
Hotel is close to the beach. Bus service is available outside of hotel. Easy to get around walking- close to shops, restaurants, etc.
3 out of 5
Recommended
for Everyone
by A verified traveller from Fort Myers

Nice but dated

Posted 04-Feb-2016
Hotel is nice, clean, but dated. Staff very helpful. Computer w/ printer, nice. Restaurant is average, but nice decor. On 10 day stay, room a/c leaked, floor soaked. Moved to new room and given upgrade. Hotel needs update and balconies are very small.
3 out of 5
by A verified traveller from Sydney, Australia

It does the job.

Posted 03-Feb-2016
Location good, facilities clean and neat, a little dated. It does the job, if you think its OK to charge for every additional thing that many hotels include. Bottle of water in the min-bar, wi-fi etc. Comfy beds, friendly staff, close to beach and shops, right on the pink line. Paper cups for coffee in room, no kettle or tea facilities which is standard USA fair I suppose.
5 out of 5
Recommended
for Couples
by A verified traveller from Lac La Biche, AB

Paradise Hotel

Posted 02-Feb-2016
Pros: Offered a complimentary room for showering for up to 1 hour, should your stay extend into the evening (late flight)
Cons: The coffee shop could stay open a bit longer.
Location: Great location with tour bus pick up points close by. This hotel was centralized!
This was a beautiful hotel. It was quiet and a safe comfortable atmosphere.
2 out of 5
by A verified traveller from Sydney

Termites in bathroom

Posted 01-Feb-2016
Stayed there January 2016. We had termites eating the bathroom cabinet. We're on the 3rd floor next to the ballroom and heard all he noise. Had asked that something be done about termites and maintenance manager just told housekeeping to just wipe away sawdust. Not good enough and complained to manager. Were moved to a new room. on the first night noted toilet was running. On our way out next morning told the front desk and they said it would be fixed by the time we got back in the late afternoon. Upon our return toilet not working at all now. So again complained to manager who was very apologetic and offered us a $100 gift voucher to the room. I'm just disappointed in the Hilton.
3 out of 5
Recommended
for Everyone
by A verified traveller

Modern,comfortable hotel one block from beach

Posted 01-Feb-2016
Pros: Convenient Waikiki location. Reasonable price.
Cons: Burn the bedroom carpet...lob,stained,who knows what lives in it.
Location: One block ...short walk...to Waikiki beach and the main elegant shopping street.excellent location in that regard.
Stayed one night prior to renting house for two weeks....had room 2502 king bed with view to ocean.room was bright and spacious with nice balcony.recently updated bathroom worked well. I was overall quite satisfied with the room, but the carpet needs burning! We ate out for dinner and breakfast.
1 out of 5
by A verified traveller from California

I knew it or do they charge for Wi-Fi very bad ex

Posted 28-Jan-2016
Pros: It was disappointing
Cons: New management
Location: Very bad
The service was no good it was very lousy I don't recommend any One to go there
Comment from Hotel Management
10-Feb-2016 by General Manager, Hotel Management
Aloha, thank you for the review. I do apologize that we were unable to meet your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveller

룸컨디션이 좋은 호텔

Posted 28-Jan-2016
객실이 깨끗하고 직원들 모두 친절했습니다. 건너편 ABC 마트도 좋았고 1층 투고샵에서 스타벅스 커피를 마실 수 있는 것도 좋았어요. 아쉬운 점은 침대 매트리스가 너무 잘 흔들려서 옆사람이 조금만 움직여도 그 움직임이 전달 되었어요. 이점만 빼면 다 좋습니다.
4 out of 5
Recommended
for Couples
by A verified traveller from Bundanoon, NSW

Great location

Posted 26-Jan-2016
Pros: Location, rooms
Cons: Pool area, garden/ outdoor area to enjoy the afternoons in the hotel.
Location: Beach nearby, trolley to shopping Centre right out the front.
Great location only a block back from the main beach and easily accessible. The trolleys to Ala Moana shopping centre stop right out the front and it's an easy 5minute walk to the beach. The rooms were comfortable and clean and staff friendly. The negatives for us as a family were the pool area which has a small pool and not much appeal. There is a nice lobby bar and it has a restaurant open 24/7 (hence the name Mac 24/7) but the lobby bar only opened at 5pm and if you wanted to sit and enjoy a drink after the beach there was nowhere to sit comfortably with children. They have a lovely garden area but it doesn't seem to be used at all for guest which was a shame. Though we enjoyed our stay I think the hotel would suit couples or business people more than families.
3 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, Wa

Walking distance to Wakiki Beach

Posted 26-Jan-2016
Nice and close to beach. The hotel staff were extremely nice and helpful. The gal working out the concierge desk was amazing and had a lot of knowledge and many suggestions.
Comment from Hotel Management
10-Feb-2016 by General Manager, Hotel Management
Aloha and thank you for the review. Also, thank you very much for mentioning our wonderful service, we pride ourselves on it.