Ratings based on 2,414 Verified Reviews

3.8 out of 5
80% of guests recommend
4.0 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Honolulu

Waikiki is building up right now...

Posted 07-Jan-2017
Pros: I had a really nice dinner at SPADA on the ground floor. Guests get $7.00 off certain entrees, and I had a really nice rigatoni with a nice house red
Cons: The room felt a little spartan and BROWN. I'm kama'aina so I expected more colors. The do not disturb sign blew off and housekeeping knocked 2X:(
Location: Very convenient. I was on the 11th floor of the tower so I think it helped to cut down on noise. The room was cool and comfortable without AC.
so there's going to be construction noise around a lot of hotels around the strip. This room was almost completely quiet except some loud revelers at 2:30 AM that lasted for about 5 minutes. I got an upgrade because I requested and received early check-in...pretty awesome especially coming from Japan and being a day behind in sleep. The room had black-out curtains and comfortable bedding. I was so happy to be able to sleep noise free at noon to try to get back in the right time zone. The one demerit was the crack in the bathroom sink. The shampoo and conditioner came in bottles that were really hard to squeeze, too, so it was a bit of a battle to get enough soap going to wash my hair, but I won. The room was a spacious double and the TV had all kinds of programming. I enjoyed the lanai in the AM with my coffee from the room. It was nice to have a microwave and a little frig.
Comment from Hotel Management
10-Jan-2017 by Guest Services , Hotel Management
Aloha Beth, Thank you for taking the time to review Courtyard by Marriott Waikiki Beach. We are happy to hear you enjoyed your overall stay with us and hope you will stay with us again in the future. We love our kama'aina guests and value your feedback. Mahalo nui loa.
4out of 5
Recommended
for Everyone
by A verified traveller from k

Good location

Posted 25-Dec-2016
Location is good,all facilities are nearby, staff is good,.only thing is rooms are small. But its ok .
Comment from Hotel Management
04-Jan-2017 by Guest Services , Hotel Management
Aloha Smita, Thank you for your review of Courtyard by Marriott Waikiki Beach. We are happy to hear you enjoyed your overall stay at our central Waikiki location. We hope to welcome you back on a future trip to Waikiki. Mahalo nui loa.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice and pleasant

Posted 19-Dec-2016
Nice hotel. Recently renovated......................,,,,,,,,,,,,,
Comment from Hotel Management
03-Jan-2017 by Guest Services , Hotel Management
Aloha, Thank you for taking the time to review and rate Courtyard by Marriott Waikiki Beach. We are happy to hear you enjoyed your stay in our recently renovated hotel. We hope you will be our guest again on a future visit to Waikiki. Mahalo nui loa.
2out of 5
by A verified traveller

Noisy room

Posted 18-Dec-2016
Pros: Staff was courteous.
One of the two elevators were down for repair. Our room was at the end of the hall next to the stairs and the door slammed all night long as people took the stairs instead of waiting for the slow elevator service. Lots of road noise from busy kuhio ave. Hair dryer stopped working about half way through drying my hair.
Comment from Hotel Management
03-Jan-2017 by Guest Services , Hotel Management
Aloha RK, Thank you for taking the time to offer us your feedback. We are sorry to hear you were not pleased with your recent experience at our hotel. We apologize for the inconveniences you faced and will be working to address these issues. We hope to provide you with a better experience in the future. Mahalo nui loa.
3out of 5
by A verified traveller from Canada

Posted 05-Dec-2016
A bit noisy, close to street and insulation is no good.
Comment from Hotel Management
09-Dec-2016 by Guest Services, Hotel Management
Aloha, Thank you for taking the time to review our hotel. We are sorry to hear you were inconvenienced by noise from the street. We apologize and want you to know we take your feedback seriously. We hope you will stay with us again so we may provide a better experience for you in the future. Mahalo.
4out of 5
Recommended
for Everyone
by A verified traveller from Iceland

Good location

Posted 25-Nov-2016
The location was good and the staff were friendly and helpfull. Our room and particularly bathroom was very clean.
Comment from Hotel Management
29-Nov-2016 by guestservice@waikikicourtyard.com, Hotel Management
Aloha Ragnar, Thank you for reviewing Courtyard by Marriott Waikiki Beach. We are happy to hear you enjoyed your overall stay with us. It is wonderful to hear you found the location convenient and the staff accommodating. We hope to have you with us again on your next visit to Waikiki. Mahalo nui loa.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Oct-2016
Location: Good location. There are shopping malls, restaurants, and ABC mart nearby.
The room is very clean and comfortable. Free business center and printing. No obvious drawbacks. All aspects are above standard.
Comment from Hotel Management
26-Oct-2016 by Hotel Management , Hotel Management
Aloha, Thank you for the wonderful review and rating. We are happy to hear you enjoyed your stay with us and felt well accommodated. We truly hope to see you again soon so that we can welcome you back with aloha. Mahalo nui loa.
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

friendly staff, clean hotel, close to amenities.

Posted 23-Oct-2016
Pros: Accessible to all amenities: bus, malls, beach, good restaurants, no resort fee and free wi-fi.
Location: Walking distance to malls and waikiki beach. A block towards the lagoon/canal for morning walks or jogging exercise. In front is IHop restaurant.
Room was clean and spacious. There's a microwave, fridge and coffee maker.
Comment from Hotel Management
26-Oct-2016 by Hotel Management , Hotel Management
Aloha Cheryl, Thank you for the positive review and rating. We are happy to hear that you enjoyed your stay with us and took advantage of our amenities and central location. We truly hope to welcome you back again with aloha. Mahalo nui loa.
3out of 5
by A verified traveller from US

Expensive parking

Posted 21-Oct-2016
Pros: The staff was very professional and accommodating.
Cons: The cost of parking is 1/4 the price of the hotel nightly fee. The parking price is way out of line. Hotel was facing the street on the 6th floor. With the door closed still got a lot of street noise.
Location: Waikiki beach is close. Pearl Harbor is 20 min away
Comment from Hotel Management
26-Oct-2016 by Hotel Management, Hotel Management
Aloha Walter, thank you for taking the time to leave a review and rating. We are happy to hear that you enjoyed the location and found our staff accommodating. Your feedback about the parking fee and noise level is valuable to us and we are sorry for any inconvenience you faced. We hope to see you again in the future. Mahalo nui loa.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Nice enough hotel, close proximity to the beach

Posted 20-Oct-2016
Pros: simple, adequate, close to all amenities
Cons: better management of the lobby: signage so newbies don't get lost.
Location: close to the main drag....lots of restaurants to chose from....love ABC stores
Enjoyed Waikiki immensely...First time visiting Hawaii...loved being a tourist. Room is comfortable, adequate, clean
Comment from Hotel Management
20-Oct-2016 by Hotel Management , Hotel Management
Aloha Randy P., Thank you for the review and rating. We are happy to hear that you enjoyed your overall stay with us and value your feedback on the lobby signage. We hope to see you again soon. Mahalo nui loa.