Ratings based on 2,045 Verified Reviews

3.6 out of 5
74% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from brackne,,

Nice hotel 5 minutes from beach

Posted 13-Jan-2018
Pros: I like the fact that this is now one of the very few hotels in waikiki that doesnt charge a "resort fee"
Cons: I was more than happy with everything
Location: 5 minutes from beach & kalakoua avenue for shopping,bus stop outside for bus to ala moana shopping mall and bus transfers to north shore
The hotel is centrally located, bus stop right outside,very clean and modern ,loverly pool area.
Comment from Hotel Management
16-Jan-2018 by Guest Relations, Hotel Management
Dear Deano, Thanks for staying with us and writing a review. Thanks for your feedback about our convenient location, here in Waikiki. We hope to welcome you again. Aloha, Guest Relations Courtyard by Marriott Waikiki Beach
3 out of 5
Recommended
for Everyone
by A verified traveller from Orange County, Ca

Nice hotel and no resort fees

Posted 12-Jan-2018
Nice hotel with no resort fees. Great for the price. Rooms are small but fine if you are not hanging out there. It’s about a mile walk to get to the beach maybe less depending what direction. There is an ABC store around the corner and stuff to eat nearby.
Comment from Hotel Management
16-Jan-2018 by Guest Relations, Hotel Management
Dear Stephanie, Thanks for staying with us and sharing your feedback. We hope to welcome you again in Waikiki. Sincerely, Guest Relations
4 out of 5
Recommended
for Everyone
by A verified traveller from san antonio

Posted 10-Jan-2018
great location and friendly staff. everything i needed the staff assisted and could accommodate.
Comment from Hotel Management
10-Jan-2018 by Guest Relations, Hotel Management
Dear Cherie, Thanks for staying with us and sharing your review. We appreciate your feedback about our friendly staff and location. We hope to welcome you again in Waikiki. Aloha, Guest Relations Courtyard by Marriott Waikiki Beach
4 out of 5
Recommended
for Everyone
by A verified traveller from Las Vegas

good place

Posted 08-Jan-2018
Pros: Refrigerator in room, comfy beds, good service.
Cons: Should not have to ask for more towels every day - they should be in the room already.
Location: Near major shopping, food and beaches.
it was roomy and has refrigerator in the room, it was a bit off the main road, but still walkable to major locations.
Comment from Hotel Management
08-Jan-2018 by Guest Relations, Hotel Management
Dear Lizzie, Thanks for staying with us and leaving a review. We appreciate the feedback about your stay. We hope to welcome you again in Waikiki. Sincerely, Guest Relations Courtyard by Marriott Waikiki Beach
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel, walking distance to everything

Posted 06-Jan-2018
We stay here on New Year’s eve and it was a perfect spot to walk to a number of different bars and restaurants. The staff was super friendly and helpful when I had an early morning flight out the next day
Comment from Hotel Management
08-Jan-2018 by Guest Relations, Hotel Management
Aloha, Thanks for spending New Year's with us and for your great review. We appreciate your feedback about our helpful staff and convenient location. We hope to welcome you again. Sincerely, Guest Relations Courtyard by Marriott Waikiki Beach
4 out of 5
Recommended
for Everyone
by A verified traveller from Long Beach, CA

Good location.

Posted 03-Jan-2018
Near the mall, restaurants and bus route. Walking distance to the ocean.
Comment from Hotel Management
03-Jan-2018 by Guest Relations, Hotel Management
Dear Tina, Thank you for staying with us and taking the time to leave a 4-star review. Thanks for your feedback about our convenient location in Waikiki. We look forward to seeing you again. Aloha, Guest Relations Courtyard by Marriott Waikiki Beach
2 out of 5
by A verified traveller from NY

Shocked how disappointing hotel was for a Marriott

Posted 02-Jan-2018
Pros: I liked the person cleaning our room as they were very good at their job. The room was always cleaned when we came back in the afternoon with supplies
Cons: There wasn't any security in the lobby and many people left their luggage which was not safe. Bathrooms too small, no promotions to local restaurants
Location: Location was too far from the beach, and the main strip. All tour pickups where at other hotels on the strip that we had to walk to and find.
First the concierge had no idea where the salt water pool was located. Second you had to leave the main building to go to the salt water pool that was in another building and it was very small. We only went to see what the salt water pool was after seeing the main pool and noticing it was also very small and only had about 2 hours of good sun light before the surrounding buildings blocked the sun. Third I paid for an ocean view and was given a room that looked at a tiny piece of the ocean which you had to look between the other hotels that where on the other blocks going to the beach. The Marriot is actually more than three blocks away from the beach. I was very displeased with the hotel location and that I was charged for a ocean view. The room was small and the bathroom had a very small shower in it which was very tight to get into as it was only about 3 feet by 3 feet. The bar was tiny and very uncomfortable to sit at and have a drink after arriving from the airport. The only positive thing I can say about the hotel is the cleaning person was on point with the keeping the room clean and making sure the supplies where stocked. Also outside the hotel lobby was very dark and felt unsafe.
Comment from Hotel Management
06-Jan-2018 by Guest Relations, Hotel Management
Dear CT, Thank you for taking the time to leave a review. We are sorry that you did not find your stay satisfactory. Please accept our sincere apologies for failing to meet expectations. We value your feedback about your stay and are sharing your comments with the appropriate hotel teams. We strive to provide every customer with the best experience possible and regret that we fell short when you were our guest, CT. Aloha, Guest Relations
1 out of 5
by A verified traveller from CA.

NOISE every where !!!

Posted 31-Dec-2017
Pros: Nothing.
Cons: Change patio sliding doors with better double glass in all room facing street.
Location: Location was OK.
Rooms are very noisy; Walls are too thin you can hear next room cuffing. Worst of all if it face the street you will be awake all night. Do not waste your vacation in this hotel. When clerk found out I have done my reservation through Expedia, I got the worst room.This is the truth.
Comment from Hotel Management
03-Jan-2018 by Guest Relations, Hotel Management
Dear Sam, Thank you for taking the time to leave a review. Please accept our apologies for failing to meet your expectations. We value your feedback, Sam, and are sharing your comments with the appropriate hotel teams. Thank you. Sincerely, Guest Relations
2 out of 5
by A verified traveller from Colorado

Did not get one good night sleep!

Posted 30-Dec-2017
Pros: Shopping was closed by.
Cons: Don't see how you can.
Location: Great shopping and that's about it.
This location is horrible. Between the loud guests downstairs, the garbage truck and traffic, I did not sleep much and was tired throughout my entire vacation. The hotel is runed-down and the pool is very disappointing. The nearest beach is at another hotel several blocks away. Not very many breakfast venues walking distance.
Comment from Hotel Management
02-Jan-2018 by Guest Relations, Hotel Management
Dear Rose, Thank you for writing a review. Please accept our sincere apology for failing to meet expectations. We take all guests' comments seriously and have shared yours with the appropriate hotel team. Thanks again, Rose. Aloha, Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington, DC

Good price and location

Posted 27-Dec-2017
Near much shopping and a few blocks from beach. Great pool, hot tub, and room.
Comment from Hotel Management
28-Dec-2017 by Guest Relations, Hotel Management
Aloha Eric, Thanks for staying with us and leaving a 5-star review. We are happy you enjoyed our convenient location and your stay at the hotel. We look forward to welcoming you again. Mahalo! Guest Relations Courtyard by Marriott Waikiki Beach