Ratings based on 1,427 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Excellent small hotel in a great location!

Posted 17-Dec-2017
Pros: Location, quiet and clean rooms, good staff.
Cons: N/A
Location: Waikiki Beach is only a few blocks away as are many good restaurants
The Coconut Waikiki is a super hotel with friendly staff and jus ta few blocks from the beach. I am certainly looking forward to staying there again soon! Rooms are quiet and comfortable and the staff were outstanding.
4 out of 5
Recommended
for Everyone
by A verified traveller from WV

Posted 16-Dec-2017
The staff was very welcoming and helpful. They had a surprise for us in our room for our honeymoon, champaign, chocolates, and a personalized note. Great location for getting around. Overall a great experience!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nicely remodeled older hotel. Clean and friendly.

Posted 15-Dec-2017
Location: Close walking distance to ocean front shopping area.
Nicely remodeled older hotel. Clean and friendly staff.
3 out of 5
by A verified traveller from Vancouver

ok hotel

Posted 15-Dec-2017
Pros: close by. friendly staff
Cons: outside entry was slippery when rained as my brother in law slipped and fell down with cuts to the elbow and hurt his back.covered or rubber mats.
Location: good
Surprised to see it was not a 4.5 star as Expedia stated. Its only 2.5 - 3.0 star. Also very surprised that we ended up paying $25.00 per day and $30.00 a day for car parking. We think it was a rip off as these extras were known to Expedia but didn't disclose. We will not be booking in future through you.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome!

Posted 14-Dec-2017
Pros: The staff!!!
Cons: can't really think of anything that could improve the stay. This hotel has its own charm, but the staff makes the stay
Great stay again. Thank you James, Isaac, Mike, Jessica, Donovan, Alfredo and Aida for making our stay great! You make the stay and you make us want to come "home" time after time! Great relaxing place to stay, and the views are to die for. Love this place!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveller from louisville, Colorado

Shop shop shop

Posted 13-Dec-2017
Excellent location, friendly staff, value for your money and location again close to the beach, and shops. Staff at the hotel were extremely help full with attractions nformations and no matter what time they were available to bring towels and sheets.
5 out of 5
Recommended
for Everyone
by A verified traveller from concord, ca

Hotel with Aloha

Posted 08-Dec-2017
Great location was walking distance to many places in Waikiki and a short $30 uber ride to the airport. Hotel staff was great all very friendly, loved the breakfast offered in the morning, pop corn and juices/ tea offered in the afternoon, and they provided beach towels and other beach supplies if they had the inventory. Rooms were on the small side, but the space was used efficiently. I’ve included some pics from our balcony that show our view! Overall I’m happy with this hotel and will always check here for planned visits to Waikiki!
1 out of 5
by A verified traveller

Posted 04-Dec-2017
The room faces street, very noisy. The facilities look old, especially the air condition, make too much noise so I have to turn off it when I sleep. Terrible experience on Expedia.
Comment from Hotel Management
07-Dec-2017 by Jordan C., Hotel Management
Aloha! Thank you for taking the time to share your experience with us. I'm glad our team members took care of you and I'll be sure to pass your feedback to the rest of the management team. Though we are in the middle of paradise, some forget that Waikiki is still a very urban area filled with hotels, shops, restaurants, and retailers; it can get loud sometimes. When you're planning your next Hawaiian trip, we hope you'll give us another shot and stay with us again! Mahalo
4 out of 5
Recommended
for Everyone
by A verified traveller from Oklahoma

Good value for area

Posted 29-Nov-2017
A good value for the area. Good breakfast other than the powdered eggs. Hotel has a $25.00 per night fee, and $30.00 per night valet parking fee, which I understand is normal in that area. Staff very friendly!
Comment from Hotel Management
30-Nov-2017 by Jordan C., Hotel Management
Aloha! Thank you very much for taking the time to share your experience with us. We're delighted you enjoyed your stay and I'm personally glad our team members took great care of you! When you're planning your next Hawaiian getaway, we hope you'll choose to stay with us again! Mahalo
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 24-Nov-2017
Excellent hotel. We enjoyed our stay. Free Breakfast and popcorn in the afternoon is very good.
Comment from Hotel Management
27-Nov-2017 by Jordan C., Hotel Management
Aloha! Thank you so much for taking the time to share your experience with us. We're thrilled you enjoyed your stay with us and it sounds like you were a big fan of our continental breakfast. When you're planning your next Hawaiian escape, we hope you'll choose to stay with us again! Mahalo