Ratings based on 801 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Orland Park, IL, USA

Coconut Waikiki Hotel

Posted 30-Aug-2015
Pros: Location is great (mountain views), close to the bus route and main street.
Location: Bus route (on Kuhio) is 1 block away. Recommend visiting Sea Life Park for the day.
A clean, comfortable room (great view of mountains).
Comment from EPC
30-Aug-2015 by Assistant Front Office Manager, EPC
Aloha! Thank you so much for posting a review of your recent stay at Coconut Waikiki Hotel. Awesome you enjoyed your stay in Hawaii! Should you find yourself traveling back to Hawaii- we hope to see you again! Mahalo, Dante Luana
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location

Posted 21-Aug-2015
Pros: Location
First time to Honolulu and what a great choice of hotel. Friendly staff and great location. Easy walk to the beach. Nice sized pool.....great for cooling off.
Comment from Hotel Management
26-Aug-2015 by Assistant Front Office Manager, Hotel Management
Aloha, Thank you so much for posting a review of your recent stay at Coconut Waikiki Hotel. Glad to know our location and the amenities provide was convenient and helpful for your stay in Oahu ! Should you find yourself traveling back to Hawaii- we hope to see you again! Mahalo, Dante Luana Assistant Front Office Manager
2 out of 5
by A verified traveller from Montreal, Canada

Nice staff, price ok

Posted 19-Aug-2015
Pros: Staff, location
Cons: Just using the proper cleaning product. For the noise, there isn't much thing to do. There is a vry busy street below.
Location: Walking distance to the middle of Waikiki.
Room not clean, have not use cleaning product. Noisy
Comment from Hotel Management
21-Aug-2015 by Assistant Front Desk Manager, Hotel Management
Aloha, Thank you so much for posting a review of your recent stay at Coconut Waikiki Hotel. It is very unfortunate your experience was completely differs from the vast majority of other reviews. Our housekeeping staff do proper checks on making sure that all rooms are cleaned and ready for all arrival before check in. We also offer room to be serviced if any guests request it during their stay unless they have a do not disturb sign. We do appreciate your review, but its unfortunate this has happen during your stay. We will check on this to be sure that all our rooms are keeping to high standards. Mahalo, Dante Luana Assistant Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston, Ma

Friendly and welcoming

Posted 16-Aug-2015
The staff was great, very helpful and friendly. I wish we stayed longer but we were only there for a night before a cruise. The view was good looking out over the canal but I wish I had asked for a higher room for the view. The room was clean and to our expectations. The continental breakfast was good thanks to fresh make your own waffles. The staff is really what made this hotel great
Comment from EPC
20-Aug-2015 by Dante Luana Assistant Front Office Manager, EPC
Aloha, Thank you so much for posting a review of your recent stay at Coconut Waikiki Hotel. Glad to know our location and the amenities provide was convenient and helpful for your stay in Oahu ! The staff will continue to provide great service, and its awesome they were able to give you a warm positive feeling staying with us. Should you find yourself traveling back to Hawaii- we hope to see you again! Mahalo, Dante Luana Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Centrally located and very helpful staff

Posted 10-Aug-2015
Picked the canal side with a view . Would recommend this side up higher on the floors.
Comment from Hotel Management
12-Aug-2015 by Assistant Front Office Manager, Hotel Management
Aloha! We are happy you enjoyed your stay with us, and we appreciate your review. Should you find yourself traveling back to Hawaii- we hope to see you again! We do appreciate your feedback. Mahalo! Dante Luana
5 out of 5
Recommended
for Everyone
by A verified traveller from Maui

Nice Hotel in the Middle of Waikiki

Posted 09-Aug-2015
Pros: Valet parking.
Cons: Parking was a bit expensive at $30/night.
Location: In the center of Waikiki, walking distance from shopping and the beach.
Nice clean hotel with great staff and free breakfast!
Comment from Hotel Management
12-Aug-2015 by Assistant Front Office Manager, Hotel Management
Aloha! We are very happy you enjoyed the breakfast, and your stay with us. I hope you also enjoyed the beaches, food, and the sights of Oahu. Should you find yourself traveling back to Hawaii- we hope to see you again! We do appreciate your feedback. Mahalo,
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Good Location, close to everything, great staff

Posted 07-Jul-2015
I stayed at the Coconut Waikiki for 5 nights and the staff was really nice and friendly. It's good if you are traveling on a budget, and is close to Waikiki and all the major bus routes. I didn't rent a car for this trip but it was easy to get around from here. Biggest selling points are free breakfast, wifi, and no resort fees. Only minor complaint was they only had one working elevator and I stayed on the top floor. During busy times you had to wait a while for it to come. This is under construction and will probably be fixed soon.
Comment from Hotel Management
10-Jul-2015 by Mahalo!! Dante Luana Assistant Front Office Manage, Hotel Management
Aloha! We are very happy you enjoyed your stay with us. It's extremely nice to hear that our staff was helpful and the amenities provided for the guests has made your stay much more enjoyable during your stay. We do apologize for only one elevator working. At the moment we are actually updating our elevators. One of them will be operational while the other one will be updated, and soon we will have both elevators operational again. Your feedback is really appreciated, and should you find yourself traveling back to Hawaii- we hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveller from New Zealand

Good Location, Friendly and Helpful Staff

Posted 05-Jul-2015
Pros: Free WiFi & Breakfast, Helpful and Friendly Staff, Room size.
Cons: Pool area was quite small but not sure how this could be changed.
Location: Only a 5 minute walk to Waikiki Beach and Shops/Restaurants, 2 minute walk to Bus Stop, 30 minutes walk to Ala Moana Shopping Mall.
Stayed for 10 days June/July 2015. Arrived several hours prior to check in after long haul flight and were advised room ready and early check in was no problem. We were provided with an upgrade in room so that was a nice surprise. Staff very friendly and helpful. The WiFi in Lobby and Rooms was very fast. Breakfast included in room price was simple but several options available providing a great start to the day.
Comment from Hotel Management
10-Jul-2015 by Dante Luana Assistant Front Office Manager, Hotel Management
Aloha! We are very happy you enjoyed your stay with us. It's nice to hear that our staff was helpful and the amenities made your stay much more enjoyable during your stay. Your feedback is really appreciated, and should you find yourself traveling back to Hawaii- we hope to see you again! Mahalo!!
3 out of 5
Recommended
for Families
by A verified traveller from 日本

運河沿いの景色が良いホテル

Posted 02-Jul-2015
Pros: 窓からの景色。アラワイ運河が見える。ビーチとはちがった雰囲気が楽しめる。部屋が清潔。
Cons: エアコンの室外機からの排水が垂れてくる。
Location: ワイキキのど真ん中にあり便利。
古いが客室は清潔で臭いもしない。ただ上階のエアコンの水が垂れてきてせっかくのラナイの椅子に座れなかった。ロビー入口も同様であった。
4 out of 5
Recommended
for Everyone
by A verified traveller from Newfoundland, Canada

Fun, affordable, hidden-gem

Posted 18-Jun-2015
I travel 4 mos of the year for work, so you could say that I live 4 mos of the year in a hotel. I'm the first to admit that I'm a little picky when choosing hotels (sometimes too picky!). I can honestly say that our stay at the Coconut Waikiki was a very pleasant experience. First off, its value for money is second to none. My husband and I paid approximately $130 / night (wi-fi and breakfast included!) BONUS - no resort fees! A rarity, we came to find out, in the Waikiki area. The lobby was clean, bright, and inviting. Staff were super friendly! Check-in (and check-out) took less than 5 mins (we were even upgraded to a suite - score!) The room was clean, bed was very comfy, loved the bright colours, the balcony and the view of the canal! If I had to choose something negative about the room, I would say that the bathroom is small and the shower could use an upgrade. Upon check-in there is coffee, tea and water available in your room. The breakfast was satisfying. There was a selection of cereal, waffles, boiled eggs, fruit, tea, coffee and juice. (Coffee and tea were available 24hrs). The pool is small (we didn't use it, so I can't comment any further about that.) The outside lounging area was quite large and had plenty of seating. Guests also have access to a bbq for grilling. The fitness centre had limited equipment, but you could get in a decent workout with the treadmills, free weights and kettle bells. Our first morning, we opted to run along the canal and down
Comment from Hotel Management
05-Jul-2015 by Dante Luana Assistant Front Office Manager, Hotel Management
Aloha, Thank you so much for posting a review of your recent stay at Coconut Waikiki Hotel. It is awesome that our staff help your stay be more enjoyable! Should you find yourself traveling back to Hawaii- we hope to see you again!