Ratings based on 1,220 Verified Reviews

4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, ON

An Affordable Place in Waikiki

Posted 20-Feb-2017
Pros: We like the price/comfort ratio and the good location.
Cons: The buffet breakfast need major improvements. There was basically only toasts, jam and a few basic pastries. There should be no resort fees.
Location: The hotel does not have a view on the ocean or on Waikiki beach but is conveniently located near the main shopping streets. Room had view on the canal
The price for this hotel has gone up but the building has been nicely refurbished. This was my second stay and I would return.
Comment from Hotel Management
20-Feb-2017 by Jordan C., Hotel Management
Aloha! Thank you so much for taking the time to leave some feedback. We're happy you enjoyed the coconut's location and love our warm and inviting ambiance. In regards to your comments on our breakfast, we just recently made some upgrades adding fresh waffles, a waffle bar of toppings and many more things! We hope you do stay with us again in the future, that way you can take advantage of all the upgrades we made! Mahalo
3out of 5
Recommended
for Everyone
by A verified traveller

Economical hotel in Honolulu.

Posted 19-Feb-2017
Hotel is well located but dies not have a restaurant. Continental breakfast is included by you are on your own fir lunch and dinner.
Comment from Hotel Management
20-Feb-2017 by Jordan C., Hotel Management
Aloha! Thank you so much for taking the time to leave us some feedback! We're happy you enjoyed the Coconut's amazing location in Waikiki as well as our complimentary continental breakfast! We hope you'll choose to stay with us again the next time you're booking a Hawaiian getaway! Mahalo
4out of 5
Recommended
for Everyone
by A verified traveller from Ottawa

Close to all things Waikiki, overall Great

Posted 17-Feb-2017
Pros: Great staff, a little old but clean & neat. Close to all things Waikiki.
Cons: Book early
standard rooms are REALLY small, double bed rooms are a great size especially with the kitchenette. Small pool but heated and a great ending to the ocean visit/swim.
Comment from Hotel Management
18-Feb-2017 by Jordan C., Hotel Management
Aloha! Thank you so much for your feedback. We're so thrilled you enjoyed your stay with us and enjoyed our amazing location in Waikiki. We hope you'll choose to stay with us again when you're booking your next trip to Hawaii! Mahalo
2out of 5
by A verified traveller

長期で安く済ませるならオススメ

Posted 14-Feb-2017
エクスペディアで予約した他にもチェックアウト時に104ドル別途支払わなければならず、明細がアメニティフリーとのことで、意味不明。 個人的にはぼったくられた気持ちで満載。 エクスペディア自体をもう使わない。 キャンセルできるといいつつも、渡航費はキャンセルできず、ホテルもキャンセルや変更すると倍額になるなど、不信感でいっぱいです。 全く楽しめませんでした
Comment from Hotel Management
17-Feb-2017 by Jordan C., Hotel Management
Aloha! Thank you so much for the feedback. I will share your comments with the rest of the management team and will make sure we find a solution for your problem. We hope to see you again on your next stay in Oahu. Mahalo
3out of 5
Recommended
for Everyone
by A verified traveller

가격대비 만족도가 높아요.

Posted 10-Feb-2017
저렴한 가격에 간단한 조식까지 제공되어 매우 만족도가 높았습니다. 오래된 것 같긴 하나 거슬릴 정도로 낡았거나 지저분하지도 않습니다.
Comment from Hotel Management
17-Feb-2017 by Jordan C., Hotel Management
Aloha! Thank you so much for your feedback. We just recently added fresh waffles and a waffle bar to our complimentary continental breakfast. We hope you come back to stay with us so you can experience it! Mahalo
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice comfy hotel, walking to beach & shopping

Posted 04-Feb-2017
Pros: They have continental breakfast, put out flavored fruit waters and pineapple ice tea and popcorn every afternoon.
Location: Our room overlooked the channel so nice view, beach was close enough to walk to and all type of shopping nearby.
We enjoyed our stay at the Coconut Waikiki Hotel. The Hotel is nice and very comfortable..
Comment from Hotel Management
17-Feb-2017 by Jordan C., Hotel Management
Aloha! Thank you so much for your feedback! We are glad you enjoyed our lobby amenities like our complimentary breakfast every morning, waters and teas, and our popcorn in the afternoon. We hope you'll choose to stay with us again the next time you're on the island of Oahu. Mahalo
4out of 5
Recommended
for Everyone
by A verified traveller from 福岡

フレンドリーなスタッフ

Posted 02-Feb-2017
Pros: スタッフ
Cons: バルコニーの窓が重たい
Location: ロイヤルハワイヤンセンターまで歩いて10分。
シティビューで予約してましたがキャナルサイドに変更してくれました。建物は古いですが掃除も行き届いて気持ちよく滞在できました。アラワイブルーバードとルーワーズ通りの角で交通量が多く夜中は騒がしいです。
Comment from Hotel Management
17-Feb-2017 by Jordan C., Hotel Management
Aloha! Thank you so much for your feedback! We're glad you enjoyed your stay with us and was able to take advantage of all our amenities. We hope you'll choose to stay with again! Mahalo
5out of 5
Recommended
for Everyone
by A verified traveller

Very nice

Posted 30-Jan-2017
Pros: clean, bright
Cons: Add fruit to the breakfast
Location: location was close to a variety of restaurants & stores
Staff Sally, Ronald, Presley, Sylvia were very welcoming and friendly they helped in every way possible.
4out of 5
by A verified traveller

Pleasant hotel near the river

Posted 29-Jan-2017
The hotel is not that close to the beach. About 10 to 15 minutes walk. It would be a good choice if you have limited budget and don't want to stay in the busy Waikiki beach sid.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2017
The hotel is very nice and conveniently located. Our room had a pleasant view of the Ala Wai canal and the mountains. All the employees were extremely helpful and friendly. However I do object to this reviewing process which demands I fill out certain fields. I think that should be voluntary. I almost aborted the review but that would unfairly penalize the Coconut Waikiki Hotel and employees.