Checked in, then promptly checked out
I reserved two rooms for a colleague and I on a recent business trip to Honolulu. After checking in and seeing the condition of the hotel room, I promptly checked out, my colleague felt the same. We had to book another hotel last minute, an unfortunate unplanned cost as these rooms were prepaid.
The room had countless stains all over the floor, torn carpets, and tears in the walls, it smelled, and there were hairs in the bed. The bed itself was very worn and had lost all it's support.
The staff were friendly, and I chose not to complain, just leave. That said, I'm writing this to warn you. This hotel does not live up to how it was marketed on Expedia.