Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout curtains

Reviews of Baymont by Wyndham White Plains - Elmsford

2.5 out of 5
Baymont by Wyndham White Plains - Elmsford
540 Saw Mill River Rd, Elmsford, NY

Reviews

8.2

Very good

Rating 10 - Excellent. 464 out of 1014 reviews" "
Rating 8 - Good. 295 out of 1014 reviews" "
Rating 6 - Okay. 121 out of 1014 reviews" "
Rating 4 - Poor. 72 out of 1014 reviews" "
Rating 2 - Terrible. 62 out of 1014 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Mar 2024

10/10 Excellent

Wendel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was great especially the life guard
Stayed 1 night in Mar 2024

8/10 Good

Lenore

Liked: Cleanliness, amenities
Front desk clerk was not friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to main highway
Stayed 4 nights in Mar 2024

8/10 Good

Tye, houston

Travelled with family
Liked: Cleanliness, staff & service
The layout is weird, but kinda cool. It's a process to get from the lobby to your room, but it keeps the noise down. The hotel is showing it's age. Lots of plaster fixes on the ceiling and the doors are like a million years old with a million coats of paint. But the beds are comfy and the breakfast is decent so it passes in my book
Stayed 1 night in Mar 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place! Wish the pool was open earlier than 2pm so we could have used it!
Stayed 2 nights in Mar 2024

4/10 Poor

Jovaun

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a fine two nights with no complaints at all.
Stayed 2 nights in Mar 2024

6/10 Okay

Israt, Greater London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very thin walls. Could hear everything next door, above and across the corridor. Not restful unfortunately.
Stayed 2 nights in Feb 2024

10/10 Excellent

LUCELIA RENNO, Rye

Stayed 12 nights in Feb 2024

10/10 Excellent

Carl

Stayed 4 nights in Feb 2024

4/10 Poor

Rachel

The room was fine enough. The room I was in had a wheelchair accessible bathroom. The shower was uncomfortable without any kind of shower curtain or something to separate the shower from the rest of bathroom. I don’t think that the bathroom was dirty, but it is older so it had a dirtier look to it. The walls are super thin, and I had loud neighbors on both sides, so I’m glad I had my sound machine. The pool looked nice and there were several people hanging around and swimming. I didn’t have time to check it out.
Stayed 1 night in Feb 2024

10/10 Excellent

Rosa

Liked: Property conditions & facilities
Staff was very friendly and professional.
Stayed 2 nights in Feb 2024

4/10 Poor

Rachel

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not Friendly and barely acknowledged me when I checked in. My key stopped working and it was very loud the entire stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was all good check in early
Stayed 1 night in Feb 2024

10/10 Excellent

Alehli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again in my future trips to NY. 🙌 Very quiet and clean I loved it
Stayed 5 nights in Feb 2024

6/10 Okay

Mariana

Travelled with family
Rooms are small. No bathtub, just a shower corner without a curtain. Limited towels. Not enough soaps for 4 people. They don’t provide extra cot. We had to bring our own unfolded cot and 4 extra pillows and an extra blanket. We are a family of 4 and had 1 room with 2 queen sized beds. They provide 3 pillows per bed. No extra pillows will be provided. You have to go through 2 elevators to get to your room. Lots of walking to get to rooms on the 1st floor. It’s a terrible engineering project. Pool is open from 2 to 10 pm. Breakfast is cheap: scrambled eggs, bacon, make your own pancakes , muffins, and apples, and yogurts. It’s ok for a short stay like for 1-2 nights. But it’s not worth the price we paid: $147/a night.
Stayed 2 nights in Feb 2024

8/10 Good

Jonathan

Stayed 1 night in Feb 2024

10/10 Excellent

Tahja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel - would definitely stay again!!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Julia, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very tentative to my needs and always professional
Stayed 1 night in Feb 2024

10/10 Excellent

Olivia

Stayed 5 nights in Feb 2024

8/10 Good

SHANNON

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Didier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to where we needed to be this weekend, the bed was comfortable, and the breakfast was better than we had expected.
Stayed 1 night in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff Excellent breakfast Clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a good experience, but our neighbors were pretty loud.
Stayed 2 nights in Dec 2023

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience. Would use it again.
Stayed 1 night in Feb 2024

10/10 Excellent

Keith, Wallkill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good water pressure, large towels, nice shower head, clean room, shampoo and body wash containers too small. Front desk was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a indoor pool and nice clean rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and easy to commute to NYC
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was all good
Stayed 1 night in Jan 2024

8/10 Good

Erik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk personnel should be trained better to have a much natural "human like" dialogue exchange with a customer. I have traveled 3.2 million air miles in my life so far, and I have stayed at 1,000 's hotels... Simply, understand, when a customer is in front of you, YOU are offering them an experience. We as customers, have choices!
Stayed 4 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Michael Scott on 24 Jan 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at White Plains-Elmsford Baymont Inn by Wyndham. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

6/10 Okay

Venus

Business traveller
Stayed 1 night in Jan 2024
Response from Michael Scott on 24 Jan 2024
I appreciate you taking the time to tell us about your experience at Baymont Inn by Wyndham White Plains-Elmsford. Your satisfaction and continued trust in Baymont Inn by Wyndham is our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards.Thanks again for your time, and we look forward to seeing you again soon.

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my short stay I was familiar with the area as I used to live in the community. The only issue we had apparently a loading dock or delivery came in and woke us up very early in the morning. Other than that awesome! Had an issue with the heat it was addressed within 5-10min. Great staff!
Stayed 3 nights in Jan 2024
Response from Michael Scott on 24 Jan 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at White Plains-Elmsford Baymont Inn by Wyndham. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

AnneMarie

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room was always clean and fixed up. And a decent selection for a quick breakfast. However when I went to check in the woman there was very rude which wasn’t pleasant.
Stayed 8 nights in Jan 2024
Response from Michael Scott on 24 Jan 2024
I have received your review of Baymont by Wyndham White Plains-Elmsford. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and we hope we’ll see you back with us at Baymont Inn and Suites once again.

4/10 Poor

Wenhui

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Michael Scott on 24 Jan 2024
I have received your review of Baymont by Wyndham White Plains-Elmsford. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and we hope we’ll see you back with us at Baymont Inn and Suites once again.

8/10 Good

Paul, naperville

Stayed 4 nights in Jan 2024

8/10 Good

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michael Scott on 24 Jan 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at White Plains-Elmsford Baymont Inn by Wyndham. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

2/10 Terrible

Jyoti

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Michael Scott on 24 Jan 2024
I have received your review of Baymont by Wyndham White Plains-Elmsford. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and we hope we’ll see you back with us at Baymont Inn and Suites once again.

10/10 Excellent

Quran

Stayed 2 nights in Dec 2023
Response from Michael Scott on 24 Jan 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at White Plains-Elmsford Baymont Inn by Wyndham. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

10/10 Excellent

Annabelle

Stayed 1 night in Jan 2024
Response from Michael Scott on 24 Jan 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at White Plains-Elmsford Baymont Inn by Wyndham. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

8/10 Good

Vanessa

Liked: Cleanliness

8/10 Good

Maryanne

Travelled with family
Liked: Cleanliness, property conditions & facilities
We've stayed here before and were very happy to see the increased number of no smoking signs. This time we didn't smell cigarette smoke in the hallways as we did during prior visits. The maids were extremely friendly and did an amazing job. The two people we dealt with at the front desk, seemed bored or tired or disinterested or all of the above. Not what we expected or would have liked. The surrounding area continues to be of concern with the numerous utility vehicles in the parking lot. It seems odd to have so many (including a semi) in the hotel parking lot all the time. They can't all be customers. They appear to be parked. The cleanliness of the interior is what brought us back in addition to the price, especially compared to other places in the area. The enter/exits need to be improved. The hotel sits on a blind curve and it is dangerous and confusing navigating in and out of the property. If I owned this hotel, I'd make this a priority. Thanks for the opportunity to let you know how our experience was.
Stayed 6 nights in Dec 2023

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael Scott on 24 Jan 2024
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at White Plains-Elmsford Baymont Inn by Wyndham. Our team looks forward to providing you with exceptional service in the future.It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.