Heritance Tea Factory
5.0 star property

Luxury hotel with full-service spa and free valet parking

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Heritance Tea Factory

Photo gallery for Heritance Tea Factory

Billiards
BBQ/picnic Area
Mini-golf
Superior King Room | Memory-foam beds, minibar, in-room safe, desk
Food and drink

Overview of Heritance Tea Factory

9.0

Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The price is £123
Price available on 26/4/2024

Check out the area

Kandapola Nuwara Eliya, Kandapola
  • Popular LocationPedro Tea Factory18 min drive
  • Popular LocationNuwara Eliya Coffee Center And Restaurant21 min drive
  • Popular LocationWindsor Hotel Public Bar22 min drive
  • Popular LocationAmbal's Hotel22 min drive
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Room options

Superior King Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed
Blackout curtains
Shower/bath combination
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Floor Deluxe

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Memory foam bed
Bathrobes
Hairdryer
  • 204 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed
Blackout curtains
Shower/bath combination
  • 204 sq ft
  • Sleeps 2
  • 2 Single Beds

Junior Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed
Blackout curtains
Bathrobes
  • 495 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Flowerdew Suite

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed
Blackout curtains
Bathrobes
  • 753 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Premium Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Memory foam bed
Bathrobes
Hairdryer
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Premium Twin Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Blackout curtains
Memory foam bed
Bathrobes
Hairdryer
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room

cleanliness

Highlights

Separate sitting area
Air conditioning
Heating
LCD TV
Memory foam bed
Sofa bed
Blackout curtains
Bathrobes
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

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About the area

Kandapola

Located in Kandapola, Heritance Tea Factory is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Horton Plains National Park and Pidurutalagala. Pedro Tea Factory and Hakgala Botanic Gardens are also worth visiting.

What's nearby

  • Pedro Tea Factory - 18 min drive
  • Lover's Leap Waterfall - 21 min drive
  • Nuwara Eliya Golf Club - 22 min drive
  • Pidurutalagala - 23 min drive
  • Lake Gregory - 25 min drive

Getting around

  • Haputale Railway Station - 76 min drive

Restaurants

  • Ambal's Hotel - 22 min drive
  • t-lounge by Dilmah - 23 min drive
  • The Pub - 22 min drive
  • Pizza Hut - 23 min drive
  • Grand Indian Restaurant - 22 min drive

About this property

Heritance Tea Factory

Luxury eco-certified hotel in the mountains
At Heritance Tea Factory, you can look forward to a terrace, mini golf and a coffee shop/cafe. Treat yourself to a massage at the on-site spa. Be sure to enjoy a meal at Kenmare Restaurant, the on-site restaurant. Enjoy the gym, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Luggage storage, concierge services and a front desk safe
Room features
All 50 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and separate sitting areas.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM–9:30 AM for a fee: USD 22 for adults and USD 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kenmare restaurant
  • Kenmare Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Full-service spa
  • Gym
  • Library
  • Mini golf
  • Piano
  • Playground

Family friendly

  • DVD player
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • Lift
  • Thin carpet in room

More

  • 4 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 22 for adults and from USD 11 for children
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Heritance Tea
Heritance Tea Factory
Heritance Tea Factory Hotel
Heritance Tea Factory Hotel Nuwara Eliya
Heritance Tea Factory Nuwara Eliya
Tea Factory
Tea Factory Heritance
Tea Factory Hotel Nuwara Eliya
Tea Factory Nuwara Eliya
Heritance Tea Factory Hotel
Heritance Tea Factory Kandapola
Heritance Tea Factory Hotel Kandapola

Frequently asked questions

Is Heritance Tea Factory pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heritance Tea Factory?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Heritance Tea Factory on 26 Apr 2024 start from £123.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Heritance Tea Factory?

Self-parking and valet parking are free at this property.

What time is check-in at Heritance Tea Factory?

Check-in start time: 2:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Heritance Tea Factory?

Checkout is at noon.

Does Heritance Tea Factory provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Heritance Tea Factory located?

Situated in the mountains, this luxury hotel is within 9 miles (15 km) of Pedro Tea Factory, Pidurutalagala and Lover's Leap Waterfall. Assemblies of God Church Nuwara Eliya and Victoria Park are also within 9 miles (15 km).

Heritance Tea Factory Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 132 out of 216 reviews" "
Rating 8 - Good. 57 out of 216 reviews" "
Rating 6 - Okay. 14 out of 216 reviews" "
Rating 4 - Poor. 8 out of 216 reviews" "
Rating 2 - Terrible. 5 out of 216 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pulkit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Khaw Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an exclusive place , very good for relaxing
Stayed 1 night in Nov 2023

10/10 Excellent

Elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is incomparable. We loved the opportunity to stay in an historic building which has been lovingly restored. We were incredibly well looked after by everyone who works at the hotel and highly recommend this accommodation and the delicious food we ate.

6/10 Okay

Eido

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beautiful location and charming old style factory design. Poor amenities - this is not a 5 star hotel. little water pressure, no toiletries, only one power outlet in the room, slow wifi, no pool, Resturant a la cart menu comes with a “40 min cook time” warnings, it’s really cold there, no heaters
Stayed 1 night in Aug 2023

8/10 Good

Kataraina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel that captured its history. We had excellent service at the spa, enjoyed dining at the restaurant and it was lovely to walk the grounds. However, I note that while most service was excellent, the supervisors at the front desk treated us very oddly when charging things to the room and then bought the eftpos machine up to our room at 10.30pm (knowing full well we had an early morning start the next day to hike Horton Plains) to get us to pay our hotel bill before check out the next day. It put a damper on our entire stay.

8/10 Good

Clark, OTTAWA

Travelled with family
Liked: Cleanliness, staff & service
The biggest asset of this hotel is the fact that it was once a tea factory. There is still a working mini tea factory on site which guests can tour. The hotel is quite removed from most of civilization which has its own pros and cons. It is also quite a trek to get to and from the hotel. With a very narrow road used for two-way traffic, reaching and leaving the property is an adventure on its own but may not be for the faint of heart. Some basic amenities could benefit from both an upgrade and an update, including the showers. The hotel informs guests of the volume of water used per minute when washing hands and showering. Curiously though, the shower knobs were made to be old (more on this below), that water comes out of both the tap and the shower simultaneously. This defeats the entire principle of and drive to conserve water. Any attempt to shut the tap resulted in the knob falling off. It is worth repeating that this was not always a hotel. That means when they renovated it in our more modern times, they made the conscious choice of making it authentically British but not in the best of ways. The rooms are right and rather claustrophobic. The use of green carpeting doesn’t inspire relaxation or bliss. Room interiors are, for the lack of a better word, stodgy. On a positive note, the hotel boasts of magnificent remnants of the old tea factory. This truly is the highlight of the stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Piyush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the middle of tea plantations and away from the city. The hotel is an old tea factory which has been converted into a hotel. an eco friendly hotel with amazing views of the hills. courteous and helpful staff, great food (buffet and ala carte) and lovely garden with a small play area for kids. the hotel provides experiences like nature trail, tea picking, tea making process etc. you can go for an outdoor walk in the near by villages and meet the local women while they are plucking the tea leaves. Nuwara Eliya as a town is georgeous and so mesmerizing. we travelled from Kandy to Nuwara eliya and had some amazing views of the tea estates, mountains and water falls.

10/10 Excellent

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and service was fantastic. Beautiful picturesque surroundings. The staff were courteous & went above & beyond to make us feel welcome and special. Special mention to Gawshal the Duty Manager and Nuwan the Restaurent Manager for their excellent service & care. This is a must visit hotel on your visit to Sri Lanka.
Stayed 1 night in Aug 2022

General hotel information

Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0
Address
Kandapola Nuwara Eliya,