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Stayed here for 6 days in October. Was a garden view room on the 5th floor. Used their shuttle car service to the beach every day which worked very well.
We were blown away by the staff, who were incredibly helpful, and so lovely. The room was spotless with turndown twice a day, facilities were well maintained and we felt very safe during our stay. Definitely recommend it and thank you so much to all the staff who made it such a wonderful ...
The hotel is at the great location. It's closed to the Convention Centre. Room is clean and staff are very helpful and friendly. They had hospitality. I surprisingly got a birthday cake when I stayed there!
What a wonderful place to visit! We were warmly greeted by everyone at The Laguna from the moment we arrived to the moment we left. The staff were all so friendly, & we felt sincerely cared about our experience at their resort. Our room was beautiful with lovely amenities. The pool is huge and meanders ...
Enjoyed stay. Excellent staff. Breakfast has great selection, don't know how they make it pay. Beach is minimal but water is incredible. Clear and unbelievably warm. Can go out in water hundreds of meters and is still shallow. Must watch out for water craft that go speeding by! Hotel staff is friendly ...
Hotel needs renovation. We had an issue with the aircon in the room becoming very noisy. Couldnt sleep but after a slow response from the staff we were moved to the room next door. I understand these things just can happen to anyone anywhere but sill bothersome. Overall is good and great location ...
Hotel and staff were all really nice and hotel has a really impressive main building and it was really nice to spend time in. Rooms are well sized and comfortable and really really clean (really minor long term maintenance issues in our room, that most people prob won;t even notice, old paint peeling ...
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