Ratings based on 74 Verified Reviews

4.4 out of 5
78% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
5 out of 5
Recommended
for Everyone
by a verified traveller from Uk

Nice hotel - great location, food & service

Posted 12-Oct-2018
Lovely hotel with private beach and swimming pool. Good choice of activities. Stunning location. Fabulous staff and food choice and quality. I can’t recommend this place enough and look forward to returning.
Comment from Hotel Management
26-Oct-2018 by La Gemma dell'Est Management Team, Hotel Management
Dear S, Thank you for your recent stay at Diamonds La Gemma dell'Est and for taking your time to write a review. We sincerely appreciate your positive comments on our beach, pool as well as our activities. We trust that we will see you again, and we look forward to welcoming you back to La Gemma dell'Est in future. Best regards,
4 out of 5
Recommended
for Everyone
by a verified traveller from london, UK

Nice hotel on a great location.

Posted 18-Sep-2018
Fantastic staff who cannot do enough for you; great location with 180 views to die for; large choice of very nice food. Some constructive criticism: Pity the rooms were dark and needing an upgrade. Some lights didn’t work at all and some worked some of the time (switch needed changing). Asked the reception for assistance, they promised somebody would come but nobody turned up; disappointing. Overall had a great holiday.
Comment from Hotel Management
19-Sep-2018 by LAGEMMA, Hotel Management
Dear Guest Thank you for your kind feedback and for sharing it with us. I will personally follow up on your point raised and we all hope you will come back very soon
5 out of 5
by a verified traveller

Posted 16-Sep-2018
Comment from Hotel Management
17-Sep-2018 by MSchibler, Hotel Management
Dear Guest Thank you very much for choosing our resort for your stay and for your kind feedback. Me and my team are very happy that you have enjoyed your stay and are looking forward to welcoming you back very soon. Best regards
4 out of 5
by a verified traveller

Posted 14-Aug-2018 on Hotels
Comment from Hotel Management
18-Aug-2018 by LAGEMMA, Hotel Management
Dear Paul Thank you for your rating.
5 out of 5
Recommended
for Everyone
by a verified traveller from London, UK

Brilliant hotel in a quiet area of Nungwi

Posted 25-Jun-2018
Pros: Staff is courteous and genuinely nice! The big bungalow over the water is a gem and you can enjoy the most beautiful sunsets sipping a glass of wine.
Cons: Food was plenty and tasted fresh, but we felt the breakfast was boring and repetitive, lacking good quality fresh breads and more variety of cold meat
Location: Location couldn't be better, the beach in front of the hotel is a dream, and if you walk southbond, the little pristine bay is even better for a swim!
Very nice hotel with great staff and lovely location. Deluxe rooms are good sized and seems enough for a pleasant stay. Make sure you plan your stay to be there at La Gemma on any Thursday, as they have an Swahili Dinner at the African Village, with local dishes and delicacies prepared fresh on an open-air environment and you can enjoy live local music and a Masai presentation. Having booked with Expedia, we were surprised to get a VIP complimentary A La Carte dinner in the Beach Grill restaurant - what an experience it was! Go for the Mixed Seafood platter and Indian Ocean Lobster - the dishes were enourmous and fresh - best seafood we had in a long time. We were served by the nicest waitress, Betha, which was charming and all smiles. About the reception and check in staff, we felt that local ones lacked a bit of english, as they passed wrong information (i.e. check out times and availability of late check out) more than once. Kudos to Michela, the italian assistant, who helped us a couple of times and sorted the minor inconvenients. We had a lovely stay and would not hesitate to recommend La Gemma dell'Este to anyone wishing to stay in Nungwi.
Comment from Hotel Management
03-Jul-2018 by General Manager, Hotel Management
Dear Carlos, Thank you for your positive review. Me and my team are very happy that you did like your stay at our resort. We do our best to assure all our guests a great stay and we appreciate your feedback very much. We all hope that you will visit us very soon again. Best regards, MSchibler
4 out of 5
by a verified traveller

Posted 22-Jun-2018
Comment from Hotel Management
22-Jul-2018 by Claudia, Hotel Management
Dear valued Guest, thank you very much for your feedback and for being with us. Looking forward to welcoming you again to Diamonds La Gemma Dell'Est, we wish you all the best. Kind regards
4 out of 5
by a verified traveller

Posted 24-May-2018 on Hotels
Comment from Hotel Management
08-Jun-2018 by Claudia, Hotel Management
Dear Gonzalo, thank you very much for your review. Hoping to see you again at Diamonds La Gemma Dell'Est, I wish you a good night. Kind regards. Claudia
5 out of 5
by a verified traveller

Fantastic resort for family vacations

Posted 02-Mar-2018 on Hotels
We really enjoyed our stay at the resort. It's well located, the beach is fantastic. The tide doesn't really have any impact. You can always swim into the sea. The food was excellent, lots of choice. There are plenty of activities to do onsite. There is always chairs available at the beach, no need to hurry up in the morning. Staff was friendly and nice. Excellent resort.
5 out of 5
by Dirch

Beautiful place

Posted 02-Jan-2018 on Hotels
The hotel is located very good, it's not to big and the surroundings are really nice. The beach and pool area is really good concerning food, drinks and activities, the only minus here is that there sometimes can be limited sun-beds, but we only experience that one time during our 8 day stay. The rooms are good, clean and wifi is working surprising good all over the hotel area. The food is acceptabel but after 8 days it's stat to get to much "same-same". Large selection both for breakfast, lunch and dinner, but it's to much the same from my perspective. All in all will I rate the hotel to 9 out of 10 and I'm not giving it 10 because of "same-same" food, it would recommend the hotel to have more "Theme dinners" fx American, Italian etc. to make some variations. Last but not least PLEASE visit the See Breeze Restaurant by the beach, it's fantastic and the some of the best I'v ever had. 10/10 is the score here.
5 out of 5
Recommended
for Everyone
by a verified traveller

4 night stay after a 9 day safari w/a 10 year old

Posted 06-Sep-2017
Pros: Like the other reviews correctly indicated, the beach at this resort is the best due to the tide variations.
Cons: Dive shop: we are active healthy people who didn't mind pulling the equipment out of the water ourselves.
Location: We enjoyed swimming, SUP, and just walking on the beach in both directions at low tide, which could take 3-4 hours!
We booked the resort on Expedia.com with only relaxation and water activities in mind. We were pleasantly surprised about pretty much everything and we have a good number of all-inclusive resorts under our belt, mostly in the Caribbean and Mexico and some in Turkey. We really liked the saltwater pool also. The check in was VERY smooth and fast. Food & staff great. We even found the resort shop to be reasonably priced, which was a huge surprise. Kudos to Expedia.com: we were upgraded to a newly built suite, which also came with an in room appetizer service in the evenings! The suites have an amazing yard, really huge, and beautiful decor, Italian furniture, very tasty and clean. The grounds are impeccable, it's like a botanical garden/museum! The resort offers a running map which was really nice. We thought the price was quite reasonable for this property, with impressive service.
Comment from Hotel Management
08-Sep-2017 by Andrew C., Hotel Management
Dear IremK, Thank you very much for leaving your wonderful review on Diamonds La Gemma Dell’Est. I am delighted you enjoyed your stay and your accommodation, our private beach, the cuisine of our restaurant and the watersports. The marine life in Zanzibar is a spectacle that amazes everyone in the island. It would be our pleasure to welcome you again. Best regards.