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Reviews of Real Inn Nuevo Laredo

4 out of 5
Real Inn Nuevo Laredo
Av Reforma No 5430 Colonia Lagos, Nuevo Laredo, TAMPS

Reviews

8.4

Very good

Rating 10 - Excellent. 469 out of 939 reviews" "
Rating 8 - Good. 249 out of 939 reviews" "
Rating 6 - Okay. 122 out of 939 reviews" "
Rating 4 - Poor. 51 out of 939 reviews" "
Rating 2 - Terrible. 48 out of 939 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

cheko

Stayed 3 nights in Mar 2024
Response from Hector De La Torre on 2 Apr 2024
Gracias por compartir sus experiencias. Nos esforzamos por ser los mejores y asegurarnos de que nuestros huéspedes disfruten de regresar una y otra vez, ¡así que esperamos darle la bienvenida nuevamente para muchos más momentos especiales en el futuro!

10/10 Excellent

Gisela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Mar 2024
Response from Hector De La Torre on 26 Mar 2024
Gracias por compartir sus experiencias. Nos esforzamos por ser los mejores y asegurarnos de que nuestros huéspedes disfruten de regresar una y otra vez, ¡así que esperamos darle la bienvenida nuevamente para muchos más momentos especiales en el futuro!

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and they were very friendly.
Stayed 2 nights in Mar 2024
Response from Hector De La Torre on 18 Apr 2024
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

10/10 Excellent

Ysgla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and confort
Stayed 2 nights in Feb 2024
Response from Hector De La Torre on 11 Mar 2024
memorable experiences upon which we have built our reputation.We have no words to express our gratitude for your preference. Thank you so much for choosing Real Inn Nuevo Laredo and also for sharing your incredibly positive comments with us. It is because of your preference we keep improving and growing in order to surpass your expectations during each visit and guarantee your satisfaction. We will be more than glad to open our doors for you and welcome you warmly. We shall see you soon

10/10 Excellent

Jose

Travelled with partner
Liked: Amenities, property conditions & facilities
It was real clean
Stayed 1 night in Mar 2024
Response from Hector De La Torre on 11 Mar 2024
Thank you so much for posting your review on Expedia. We are overjoyed to know you relished your stay, as well as our facilities and location. It is wonderful that you took time to recognize the impeccable service you received during your visit. Our vision is to create comfortable and sophisticated vacations for our guests, and we are elated to know we have done so for you. Thank you for your comments, and we hope to welcome you back again

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean
Stayed 2 nights in Feb 2024
Response from Hector De La Torre on 29 Feb 2024
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

10/10 Excellent

Juan, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beto was amazing this man needs a raise
Stayed 1 night in Feb 2024
Response from Hector De La Torre on 29 Feb 2024
Thank you so much for posting your review on Expedia. We are overjoyed to know you relished your stay, as well as our facilities and location. It is wonderful that you took time to recognize the impeccable service you received during your visit. Our vision is to create comfortable and sophisticated vacations for our guests, and we are elated to know we have done so for you. Thank you for your comments, and we hope to welcome you back again

4/10 Poor

Fernando

Business traveller
Disliked: Amenities
Dirty
Stayed 1 night in Feb 2024
Response from Hector De La Torre on 20 Feb 2024
Le agradecemos por tomarse el tiempo para escribir su opinión sobre su reciente estadía con nosotros y por brindarnos esta valiosa información. Le aseguramos que los resultados negativos no fueron intencionales ya que la comodidad de nuestros huéspedes es nuestra máxima prioridad. Nos disculpamos sinceramente por el hecho de que no haya recibido el excelente servicio que se espera de Real Inn. Le aseguro que sus comentarios y experiencia se comparten dentro del equipo, y esperamos poder darle la bienvenida pronto y mejorar esta impresión.

8/10 Good

Peter

Stayed 1 night in Feb 2024
Response from Hector De La Torre on 20 Feb 2024
Muchas gracias por compartir tu experiencia con nosotros. Es un verdadero placer leer que te trataron con tanta amabilidad. Nuestro increíble personal trabaja arduamente para brindarles a nuestros huéspedes una experiencia memorable, por lo que es gratificante saber que disfrutó de los servicios del equipo. Gracias por su comentario, esperamos darle la bienvenida nuevamente

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, nice and clean. Would recommend this Hotel.
Stayed 1 night in Dec 2023
Response from Hector De La Torre on 20 Feb 2024
We have no words to express our gratitude for your preference. Thank you so much for choosing Real Inn Nuevo Laredo and also for sharing your incredibly positive comments with us. It is because of your preference we keep improving and growing in order to surpass your expectations during each visit and guarantee your satisfaction. We will be more than glad to open our doors for you and welcome you warmly. We shall see you soon

10/10 Excellent

Jose

Stayed 5 nights in Jan 2024
Response from Hector De La Torre on 30 Jan 2024
Muchas gracias por compartir su experiencia con nosotros. Es una alegría absoluta leer que le trataron tan amablemente. Nuestro increíble personal trabaja arduamente para brindarles a nuestros huéspedes una experiencia memorable, por lo que es extremadamente gratificante saber que su visita fue altamente mejorada por el servicio de Real. Esperamos darle la bienvenida una y otra vez

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice hotel with friendly staff
Stayed 1 night in Jan 2024
Response from Hector De La Torre on 30 Jan 2024
Muchas gracias por compartir tu experiencia con nosotros. Es un verdadero placer leer que te trataron con tanta amabilidad. Nuestro increíble personal trabaja arduamente para brindarles a nuestros huéspedes una experiencia memorable, por lo que es gratificante saber que disfrutó de los servicios del equipo. Gracias por su comentario, esperamos darle la bienvenida nuevamente

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hector De La Torre on 30 Jan 2024
Muchas gracias por compartir su experiencia con nosotros. Es una alegría absoluta leer que le trataron tan amablemente. Nuestro increíble personal trabaja arduamente para brindarles a nuestros huéspedes una experiencia memorable, por lo que es extremadamente gratificante saber que su visita fue altamente mejorada por el servicio de Real. Esperamos darle la bienvenida una y otra vez

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, thank you!
Stayed 1 night in Dec 2023
Response from Hector De La Torre on 20 Feb 2024
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

8/10 Good

Irving

Stayed 2 nights in Dec 2023
Response from Hector De La Torre on 14 Dec 2023
Gracias por sus amables palabras sobre su experiencia reciente en Real Inn Nuevo Laredo. Estamos muy contentos de que el Hotel sea de su agrado y que puedo cumplir sus expectativas. Gracias por su preferencia y recomendación. Esperamos verle en su próxima visita a Nuevo Laredo.

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hector De La Torre on 14 Dec 2023
Nos honra escuchar su atento reconocimiento y agradecimiento al destacado servicio y de cada uno de los detalles mencionados en su reseña. Del mismo modo es un gran placer que nos considere un excelente lugar. Esperamos ser los anfitriones de sus próximos viajes

10/10 Excellent

benito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hector De La Torre on 14 Dec 2023
Agradecemos que se haya tomado el tiempo de comentar sobre su experiencia con nosotros. Siempre nos esforzamos por proveer a nuestros huéspedes con altos estándares de calidad en el servicio y nos complace saber que alcanzamos esa meta con usted. Agradecemos sus comentarios sobre el servicio de nuestro staff y esperamos recibirle de nuevo muy pronto

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities
The staff was excellent as always. Especially restaurant staff and the bar area
Response from Hector De La Torre on 20 Feb 2024
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

6/10 Okay

Daniel

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Hector De La Torre on 8 Dec 2023
.En primer lugar, muchas gracias por tomarse el tiempo para dejarnos sus comentarios. Sus comentarios son muy importantes para nosotros y nos ayudarán a mejorar y ofrecerle un servicio excepcional en su próxima estadía con nosotros. Tomaré las medidas adecuadas, ya que sus comentarios son la mejor herramienta para medir la calidad de nuestro servicio. Una vez más, gracias por su tiempo y esperamos tener noticias suyas pronto.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hector De La Torre on 8 Dec 2023
Muchas gracias por ser tan atento y por hacernos parte de su experiencia. me complace leer que su experiencia ha sido increíble y será un honor hacer llegar sus palabras a todo el staff de Real Inn Nuevo Laredo. ¡Esperamos la oportunidad de darle la bienvenida de nuevo!

10/10 Excellent

Erika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great service
Stayed 1 night in Nov 2023
Response from Hector De La Torre on 8 Dec 2023
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

10/10 Excellent

roel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property,staff and surroundings
Stayed 1 night in Nov 2023
Response from Hector De La Torre on 10 Nov 2023
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

8/10 Good

Roy

Stayed 4 nights in Oct 2023
Response from Hector De La Torre on 7 Nov 2023
Muchas Gracias por su Increíble Valoración! Es una alegría saber que experimentó el cálido servicio por el cual nos representa y sinceramente esperamos el placer de hospedarle nuevamente

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First stay
First time stay was very satisfying. Service was excellent, many of the staff were bilingual which helped. Breakfast was great,good buffet selection. Evenings in the restaurant was slow, probably due to short staffing. Room amenities varied per room, some of us had refrigerators and microwave, others had none, didn’t match up to their website descriptions, still overall was good, rooms were spacious,clean, and comfortable. Housekeeper went out of her way to help us in our stay. Would stay here again.
Stayed 3 nights in Oct 2023
Response from Hector De La Torre on 3 Nov 2023
We have no words to express our gratitude for your preference. Thank you so much for choosing Real Inn Nuevo Laredo and also for sharing your incredibly positive comments with us. It is because of your preference we keep improving and growing in order to surpass your expectations during each visit and guarantee your satisfaction. We will be more than glad to open our doors for you and welcome you warmly. We shall see you soon

8/10 Good

Martin, laredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesita un poco mas de mantenimiento especialmente en los baños...
Stayed 3 nights in Oct 2023
Response from Hector De La Torre on 3 Nov 2023
Le aseguro que nuestro trabajo consiste en que el huésped salga satisfecho siempre y nos esforzamos cada día en que así sea. La opinión de nuestros huéspedes Es fundamental para nosotros, nos ayuda a seguir ofreciendo un servicio de calidad y mejorar en todo lo que podamos, por lo que agradecemos su comentario

6/10 Okay

Miguel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel highly priced for the service provided. Also, the facility is not as clean as shows in the pictures. It was a leak in my bathroom, and I did not like it.
Stayed 1 night in Oct 2023
Response from Hector De La Torre on 3 Nov 2023
•Thank you for your recent review. We are very sorry to know that your positive experiences were not consistent throughout your stay. We have shared your thoughts with the appropriate leaders and will be doing everything in our power to enhance our guest experience. Thank you so much for your valued feedback and I do hope that you will give us a chance to redeem ourselves.

10/10 Excellent

Fernando

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Oct 2023
Response from Hector De La Torre on 3 Nov 2023
Agradecemos su amable reseña, en nombre de todos los que estamos aquí Real Inn Nuevo Laredo, nos gustaría agradecerle su agradecimiento por los servicios brindados durante su reciente estadía. Podemos asegurarle que sus comentarios representan un importante factor de motivación para todo el personal de Real Inn Nuevo Laredo

8/10 Good

Juan De Dios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Hector De La Torre on 15 Oct 2023
Muchas gracias por ser tan atento y por hacernos parte de su experiencia. me complace leer que su experiencia ha sido increíble y será un honor hacer llegar sus palabras a todo el staff de Real Inn Nuevo Laredo. ¡Esperamos la oportunidad de darle la bienvenida de nuevo!

10/10 Excellent

Nayeli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, clean and safe.
Response from Hector De La Torre on 15 Oct 2023
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

8/10 Good

Norelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Hector De La Torre on 3 Oct 2023
Gracias por tomarse el tiempo para compartir sus amables comentarios, nos complace saber que disfrutó de su visita. Agradecemos su preferencia y nos sentimos honrados de haberle servido. Esperamos poder darle la bienvenida pronto

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Sep 2023
Response from Hector De La Torre on 3 Oct 2023
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

8/10 Good

ULISES

Stayed 1 night in Sep 2023
Response from Hector De La Torre on 15 Oct 2023
Muchas Gracias por su Increíble Valoración! Es una alegría saber que experimentó el cálido servicio por el cual nos representa y sinceramente esperamos el placer de hospedarle nuevamente

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and a safe area close to shopping and very good parkIng.
Stayed 1 night in Sep 2023
Response from Hector De La Torre on 3 Oct 2023
Thank you so much for posting your review on Expedia. We are overjoyed to know you relished your stay, as well as our facilities and location. It is wonderful that you took time to recognize the impeccable service you received during your visit. Our vision is to create comfortable and sophisticated vacations for our guests, and we are elated to know we have done so for you. Thank you for your comments, and we hope to welcome you back again.

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hector De La Torre on 3 Oct 2023
Tratamos todos los comentarios con la mayor seriedad y he anotado sus comentarios. Le pido disculpas por no haber cumplido con sus expectativas en esta ocasión. Espero que esto no le impida hospedarse con nosotros en el futuro y espero darle la bienvenida de nuevo pronto para poder cambiar su experiencia.

8/10 Good

Enrique

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Hector De La Torre on 3 Oct 2023
Muchas Gracias por su Increíble Valoración! Es una alegría saber que experimentó el cálido servicio por el cual nos representa y sinceramente esperamos el placer de hospedarle nuevamente

10/10 Excellent

Lectricia

Travelled with family
Liked: Cleanliness, amenities
Very clean
Stayed 1 night in Sep 2023
Response from Hector De La Torre on 3 Oct 2023
Muchas Gracias por su Increíble Valoración! Es una alegría saber que experimentó el cálido servicio por el cual nos representa y sinceramente esperamos el placer de hospedarle nuevamente

8/10 Good

Yesenia

Stayed 1 night in Sep 2023
Response from Hector De La Torre on 3 Oct 2023
Muchas Gracias por su Increíble Valoración! Es una alegría saber que experimentó el cálido servicio por el cual nos representa y sinceramente esperamos el placer de hospedarle nuevamente

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The layout of this inn made it feel like we were in a 5-star stay. The room was very spacious. They took forever in their restaurant though.
Stayed 1 night in Aug 2023
Response from Hector De La Torre on 3 Oct 2023
We have no words to express our gratitude for your preference. Thank you so much for choosing Real Inn Nuevo Laredo and also for sharing your incredibly positive comments with us. It is because of your preference we keep improving and growing in order to surpass your expectations during each visit and guarantee your satisfaction. We will be more than glad to open our doors for you and welcome you warmly. We shall see you soon

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hector De La Torre on 14 Aug 2023
Muchas gracias por tomarse el tiempo para escribir una reseña tan buena. Nos sentimos honrados y muy felices de haberlo tenido con nosotros en Real Inn Nuevo Laredo. Estamos encantados de saber que su visita fue increíble y transmitiremos sus comentarios al equipo. ¡Sé que estarán tan complacidos como yo de escucharlos! Esperamos su regreso en un futuro cercano

2/10 Terrible

Arnoldo

Stayed 1 night in Aug 2023
Response from Hector De La Torre on 3 Oct 2023
Tratamos todos los comentarios con la mayor seriedad y he anotado sus comentarios. Le pido disculpas por no haber cumplido con sus expectativas en esta ocasión. Espero que esto no le impida hospedarse con nosotros en el futuro y espero darle la bienvenida de nuevo pronto para poder cambiar su experiencia.

10/10 Excellent

YESSICA, CYPRESS

Stayed 1 night in Jul 2023
Response from Hector De La Torre on 3 Oct 2023
Gracias por compartir sus experiencias. Nos esforzamos por ser los mejores y asegurarnos de que nuestros huéspedes disfruten de regresar una y otra vez, ¡así que esperamos darle la bienvenida nuevamente para muchos más momentos especiales en el futuro!

6/10 Okay

Norma

Travelled with partner
Liked: Staff & service
The hotel in general is nice, however, the webpage needs to be updated. Breakfast is not included as posted nor is the shuttle to the airport. This was why I had chosen the hotel in the first place. The walls to the rooms are very thin. I could hear everything from neighboring rooms. Also, taxi service hotel contacts is very much overpriced. It is very annoying to be overpriced just because you are a tourist. Hotel should contact taxi companies that charge true rates to the area. I will not stay at hotel again. A positive... cleaning service was above and beyond nice.
Stayed 3 nights in Jul 2023
Response from Hector De La Torre on 7 Aug 2023
•Thank you very much for staying with us and taking your valuable time to review Real Inn Nuevo Laredo. We always appreciate honest feedback from our guests, and I have taken note of your comments in regards to our service, and property . We work hard to ensure the upmost level of service and comfort, and I do apologize that we did not exceed your expectations. We sincerely hope you give us another opportunity to provide you with memorable experiences upon which we have built our reputation.

6/10 Okay

Jose

Stayed 1 night in Jul 2023
Response from Hector De La Torre on 23 Aug 2023
En primer lugar, muchas gracias por tomarse el tiempo para dejarnos sus comentarios. Sus comentarios son muy importantes para nosotros y nos ayudarán a mejorar y ofrecerle un servicio excepcional en su próxima estadía con nosotros. Tomaré las medidas adecuadas, ya que sus comentarios son la mejor herramienta para medir la calidad de nuestro servicio. Una vez más, gracias por su tiempo y esperamos tener noticias suyas pronto.

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome thanks
Stayed 1 night in Jul 2023
Response from Hector De La Torre on 3 Aug 2023
We have no words to express our gratitude for your preference. Thank you so much for choosing Real Inn Nuevo Laredo and also for sharing your incredibly positive comments with us. It is because of your preference we keep improving and growing in order to surpass your expectations during each visit and guarantee your satisfaction. We will be more than glad to open our doors for you and welcome you warmly. We shall see you soon

10/10 Excellent

Fernando

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Always great
Stayed 1 night in Jul 2023
Response from Hector De La Torre on 31 Jul 2023
Thank you for taking to the time to share your kind comments, we are so pleased to know that you enjoyed your visit. We appreciates your preference and are humbled to have served you. We look forward to hopefully welcoming you back soon.

10/10 Excellent

Leland, Stevens

Stayed 1 night in Jul 2023
Response from Hector De La Torre on 23 Aug 2023
Gracias por compartir sus experiencias. Nos esforzamos por ser los mejores y asegurarnos de que nuestros huéspedes disfruten de regresar una y otra vez, ¡así que esperamos darle la bienvenida nuevamente para muchos más momentos especiales en el futuro!

6/10 Okay

Ivan

Stayed 2 nights in Jul 2023
Response from Hector De La Torre on 23 Aug 2023
Le aseguro que nuestro trabajo consiste en que el huésped salga satisfecho siempre y nos esforzamos cada día en que así sea. La opinión de nuestros huéspedes Es fundamental para nosotros, nos ayuda a seguir ofreciendo un servicio de calidad y mejorar en todo lo que podamos, por lo que agradecemos su comentario.

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verry nice hotel
Its always a pleasure to stay at this hotel.
Stayed 1 night in Jul 2023
Response from Hector De La Torre on 26 Jul 2023
We are happy to know you had a wonderful experience, and that you enjoyed your time spent with us. Our top priority is our guest’s happiness and satisfaction, and it makes us so proud to know we achieved and met our guests' expectations. It was our pleasure having you as our guest and we hope to see you again soon

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was very nice and most of them speak English
Stayed 6 nights in Jul 2023
Response from Hector De La Torre on 21 Jul 2023
Thank you so much for posting your review on Expedia. We are overjoyed to know you relished your stay, as well as our facilities and location. It is wonderful that you took time to recognize the impeccable service you received during your visit. Our vision is to create comfortable and sophisticated vacations for our guests, and we are elated to know we have done so for you. Thank you for your comments, and we hope to welcome you back again.

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 3 nights in Jul 2023
Response from Hector De La Torre on 19 Jul 2023
Gracias por tomarse el tiempo para escribir sobre su reciente estadía en Real Inn Nuevo Laredo, Estamos muy contentos de que haya elegido quedarse con nosotros y aún más feliz de saber que la pasó de maravilla. Realmente apreciamos su recomendación a otros viajeros. Puede esperar el mismo servicio de alta calidad cada vez que regrese a nuestro Hotel. Le agradecemos una vez más por su amabilidad y generosidad con nuestro personal. Todos esperamos darle la bienvenida nuevamente en el futuro cercano