Exterior

Reviews of Leonardo Hotel Nottingham - Formerly Jurys Inn

4 out of 5
Leonardo Hotel Nottingham - Formerly Jurys Inn
Waterfront Plaza, Station Street, Nottingham, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1013 reviews" "
Rating 8 - Good. 309 out of 1013 reviews" "
Rating 6 - Okay. 96 out of 1013 reviews" "
Rating 4 - Poor. 46 out of 1013 reviews" "
Rating 2 - Terrible. 40 out of 1013 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay. Spotless room,comfy bed,hairdryer, ironing board, iron. Great facilities. Friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOULD GIVE 5 STARS ACROSS THE BOARD WERE IT NOT FOR THE SILLY DESIGN OF THE SHOWER. WHATEVET SETTINGS I TRIED, I EITHER GOT WATER WHICH WAS A BIT TOO HOT OR WATER WHICH WAS ABSOLUTELY SCALDING. I HAD TO TAKE A BATH INSTEAD AS THE BATH WAS SERVED BY A COLD TAP AND A HOT TAP, WHICH ALLOWED ONE TO FILL THE BATH AT A SUITABLE TEMPERATURE. PERHAPS THE SHOWER SHOULD COME WITH AN INSTRUCTION MANUAL.
Stayed 2 nights in Mar 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Chay

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location in that it’s close to the station and really comfy bed. Water in the shower didn’t get hot enough for my liking which was a bit of a shame in an otherwise great hotel.
Stayed 1 night in Mar 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean place to stay for the night. Right by the train station and very close to center city.
Stayed 1 night in Mar 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is within walking distance from the train station if necessary. We had booked as we were attending the Motorpoint Arena and the location is excellent for this. The staff were helpful and approachable. Breakfast was ok, restaurant was clean and enjoyed dinner on the evening. Room was sufficient and the bed was comfortable. I will definitely just use this hotel in the future if visiting Nottingham. Excellent value for money.
Stayed 1 night in Mar 2024

10/10 Excellent

Rajesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was booked for work purposes so very convenient. VIP Access does not apply at this particular Leonardo Hotel but I was offered a room on the top floor. Very friendly staff on reception. Short but pleasant stay.
Stayed 1 night in Mar 2024

8/10 Good

Nick

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice stay, good size rooms and fairly central to the main town.
Stayed 2 nights in Mar 2024

6/10 Okay

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service
Checkin was really slow and took 30 mins. Room had stains on carpet that looked like blood but otherwise comfortable.
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Shower was poor, no water pressure. Room was tiny
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

Mahfuze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tnx
Stayed 1 night in Feb 2024

10/10 Excellent

john

Stayed 1 night in Feb 2024

6/10 Okay

Gregg

Travelled with partner
Liked: Staff & service, property conditions & facilities
Did its job… ok for 1 night. Decent breakfast
Stayed 1 night in Feb 2024

10/10 Excellent

Shireen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at the Leonardo Hotel in Nottingham. The staff were very friendly, very attentive and helped me when I needed it (I had to book an extra night due to train strikes). The room was a good size and had everything I needed in it. The breakfast was a nice selection of continental food and drinks;l waiting staff were again very nice and attentative. There was a gym, but I didn't get to use it (I did a lot of walking instead). The only bad things I can think of it the room was very cold (I like the cold, but it was freezing). I did turn up the AC, but it turned off after a short while and the room cooled down very quickly, I'm glad I bought my own blanket with me. In addition, the shower is eco and very over engineered it might as well've been a drizzle (I ended up filling the bath instead).
Stayed 2 nights in Feb 2024

10/10 Excellent

Freda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat room and surroundings Good reception
Stayed 1 night in Jan 2024
Response from Neyv Gray, Front Office Assistant Manager on 31 Jan 2024
Dear Freda, Thank you for leaving a review of the hotel. I am glad you enjoyed your stay.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Harriett

Stayed 1 night in Jan 2024

10/10 Excellent

Pharrell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jan 2024
Response from Gabi H on 22 Jan 2024
Good day Pharrell, thank you for your review, hope to see you soon again. Kind regardsFront Office Team

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle, dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff throughout! Rooms were as expected also…would definitely recommend.
Stayed 1 night in Jan 2024
Response from Gabi on 16 Jan 2024
Good day, Thank you for your review we are glad that you have had a great stay and we look forward to having you stay again.

10/10 Excellent

Nathalie

Stayed 1 night in Jan 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Does the job for a stay in Nottingham. Large rooms with tea and coffee facilities, although not much sugar/teabags provided (just ask for more!) have used twice and will use again
Stayed 1 night in Dec 2023

10/10 Excellent

David, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel, great breakfast, friendly staff, close to rail and coach stations, and walkable to city centre. Would absolutely stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the whole stay in the hotel
Stayed 2 nights in Jan 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
The staffs were nice, I email asking for early check in which is very appreciated. The hair dryer is not working (I didn't ask for changing one).
Stayed 3 nights in Dec 2023

10/10 Excellent

Alaa

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vincent paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed several times good location 5 min s to train stain and 10 min walk to city centre ,staff always very helpful
Stayed 3 nights in Dec 2023

10/10 Excellent

Nathalie

Stayed 1 night in Dec 2023

4/10 Poor

Michael

Stayed 2 nights in Dec 2023

10/10 Excellent

Haylene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as normal
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Stayed 1 night in Dec 2023

8/10 Good

Elton

Liked: Property conditions & facilities, room comfort
Parking nightmare
Parking is very difficult. Half a mile away in a Multistory
Stayed 1 night in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Eliot

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything, well mannered staff & good beds for a goodnight sleep
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and wonderful stay
We had a lovely stay in Nottingham. Our heating wasn’t working when we arrived but reception staff said that they would reset the floor’s heating and if that didn’t work they’d bring a heater up. I felt that they handled this brilliantly and was very impressed with the staff. Only issue was walls are thin and fan in the bathroom seemed quite loud and cold.
Stayed 1 night in Dec 2023

10/10 Excellent

K M

Stayed 1 night in Dec 2023

8/10 Good

Nick

Stayed 1 night in Dec 2023

10/10 Excellent

Calum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

I m

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, friendly and great value for money
Stayed 1 night in Dec 2023

4/10 Poor

Jacopo

Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

JEFF H

Stayed 3 nights in Dec 2023

8/10 Good

Neil

Liked: Staff & service, room comfort
Excellent Welcome
Great front of house, Robin was a pleasure & made our check in a positive experience. Room was tired but ok for one night. Only real negative was the hotel heating, apparently it’s on a timer & goes off at night. We asked for & where given a heater.
Stayed 1 night in Dec 2023

10/10 Excellent

Sally-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, lovely hotel and pleasant and courteous staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fab. Hot chocolate was available in reception in the afternoon and evenings, very welcome on a cold day. The staff were lovely
Stayed 2 nights in Dec 2023