Ratings based on 517 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Posted 24-Apr-2016
This hotel is strategically placed in lace market. Tram stop is just outside of the hotel.
2 out of 5
by A verified traveller

Uncomfortable stay

Posted 23-Jan-2016 on Hotels
Parked in the multi storey across the road bearing in mind another reviewer's advice to have the ticket validated by the hotel on departure to get a £10 overnight rate - the hotel did not mention it to me otherwise! Check in was slow - young girl who did not know how to work the Ron key machine. First room was a special room for disabled guests so had a wet room, but also had a TV that didn't work and a filthy carpet. Was surprised as ibis are usually reliably good. Back down to reception to ask for another room and was put in another 'disabled' room as that was all they had left. Big room with panoramic view from a wall of window, however it was really cold - luckily it had twin beds so I could have two duvets on me. Bathroom/wet room smelt like a hospital bathroom - jeyes fluid sort of smell, which was not pleasant. Despite air con on top temperature all night, remained cool. No teaspoons so had to make tea without, and no mirror in bedroom - marks on wall where I guess it had been so drying hair was more difficult than it need be. The tea I made tasted revolting - think it must be the milk. Al in all, an unpleasant uncomfortable stay which was a surprise for an Ibis.
4 out of 5
by Samson from Birmingham

Posted 16-Jan-2016 on Hotels
Close for shopping and night life.
3 out of 5
by A verified traveller

Quick Review

Posted 16-Jan-2016 on Hotels
We chose this hotel as it was close to the concert hall (within walking distance). It is in a good location for shopping also. Very basic hotel with basic rooms but done the job for us at £40!
4 out of 5
by A verified traveller

Veldig bra!

Posted 15-Jan-2016 on Hotels
Veldig positivt overrasket over dette hotellet. God frokost, veldig gode senger, en stor dusj og det lå veldig sentralt til. Kommer definitivt til å bo her igjen ved en senere anledning. Eneste som trekker ned er at det er ganske lytt der, men sov som en stein alikevel.
2 out of 5
by A verified traveller

추운날엔 힘든 호텔

Posted 10-Jan-2016 on Hotels
비 오느 날이어서 춥길래 히터를 켰더니 찬바람만 씽씽;; 프런트에 전화했더니 호텔 전체 온도를 그렇게 맞춰놓은 거라 더 고칠수가 없다면서 이불을 하나 더 줄까 묻더라;; 피곤해서 잠이 들긴 했지만 다음 날 아침에 목이 아팠다.. 아! 베딩은 편했다
1 out of 5
by heletikus from Paris

You must proof your Hotels.com booking is valid!!

Posted 01-Jan-2016 on Hotels
bad impression after mistake made by front desk receptionist who never apologized: I was called in room and told that I had to check out although my prepaid stay was booked until day after on Hotels.com but the receptionist said her computer showed I must leave the room! I had to insist with no success... until another guest entered my room with a key while mine got canceled!!!! I had to go to the reception to show my confirmation again and after fifteen minutes was told : "you depart tomorrow. you can keep the room" ; nothing else, not a single apologies!!! unacceptable. I guess can't use hotels.com with the hotel again??
4 out of 5
by Andrew from Belfast

Recommend

Posted 31-Dec-2015 on Hotels
Staff were brilliant, location was awesome. Facilities were excellent too. Breakfast was a little disappointing.... Definitely would stay again!!
3 out of 5
by A verified traveller

Cheap and functional

Posted 19-Dec-2015 on Hotels
cheap place to sleep after night out - if you want more than that look elsewhere. Meets that purpose.
5 out of 5
by Geraldine

Posted 15-Dec-2015 on Hotels
Great location