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Reviews of Britannia Nottingham Hotel

3 out of 5
Britannia Nottingham Hotel
St James Street, Nottingham, England

Reviews

5.6
Rating 10 - Excellent. 91 out of 1000 reviews" "
Rating 8 - Good. 209 out of 1000 reviews" "
Rating 6 - Okay. 254 out of 1000 reviews" "
Rating 4 - Poor. 218 out of 1000 reviews" "
Rating 2 - Terrible. 228 out of 1000 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Mark

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds too hard springs sticking in back. No heating so say ...being worked on but we had hot water ?? Noisey gits above me..... Stunk of canibis AGAIN....
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

6/10 Okay

Syed Kaleem

Business traveller
Disliked: Property conditions & facilities
night two room was abit better
tv didnt turn on no shower just a bath and manger was funny with me over id
Stayed 1 night in Mar 2020

8/10 Good

matthew

Travelled with group
Liked: Staff & service
Stayed 1 night in Mar 2020

4/10 Poor

P

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
fair for the price although the fire alarm went off two nights in a row which didn't make for agood nights sleep
Stayed 2 nights in Mar 2020

2/10 Terrible

Syed Kaleem

Business traveller
Disliked: Staff & service, room comfort
Why pay for Backache
AWFUL. I arrived at the hotel for them to charge me for the room again then saying that i had not paid for the room online as they do not charge you online, so i had to ring my bank at 23:00 i didnt get checked in until 00:30 what ruined my night then to find the double bed i ordered was two singles pushed together and they wasnt even the same size beds one of the worse nights sleep ive had.
Stayed 1 night in Mar 2020

4/10 Poor

Chris, Orpington

Liked: Staff & service
Disliked: Property conditions & facilities
Beds comfortable, bathroom not bad. Furniture and fixings poor
Stayed 2 nights in Mar 2020

8/10 Good

Kelly

Liked: Staff & service
Cheap and cheerful
Clean room just very dated. Good price and location so can overlook the decor. Bed/ mattress not very comfortable very noisy springs sounded broken and only 1 pillow each!
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

2/10 Terrible

Lloyd

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Stephen

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but more attention needed
Clean room, quiet and easy access to town. Room had no toilet paper and no working shampoo dispenser.
Stayed 1 night in Feb 2020

2/10 Terrible

Sophia

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness
Close to city centre, room was small and the mattress was the worst ive ever slept on.
Stayed 1 night in Feb 2020

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, room comfort
Great location but no parking included
Great location. Right in City Centre. No parking but 25% discount at a local car park. Room small but comfortable. Nice buffet breakfast. Hotel very noisy inside and out during the night. Party goers .
Stayed 1 night in Feb 2020

6/10 Okay

Dansangrylady, Derby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s no lux resort, but the price I paid, for a night to crash after a lads night out, it was fine.
Stayed 1 night in Feb 2020

8/10 Good

Faijul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
It was a great night out and was a comfortable night in
Stayed 1 night in Jan 2020

4/10 Poor

Craig

Business traveller
Parking here is a fortune!!
Hotel is okay, but when budgeting this hotel thinking its a good price REMEMBER to add £19 a night for parking!!!
Stayed 1 night in Feb 2020

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll give it 7, it's OK and cheap as chips.
Was just stopping off on my way back from abroad. I've used this hotel several times and there is little wrong with it so I don't understand the poor reviews. It must be infrequent travellers expecting 5* at a 2* price. The place is fine and close to the centre, The Trip, the castle and not far from the station.
Stayed 1 night in Feb 2020

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guest House Paradiso & Faulty Towers!
It is guest house paradiso. No hearing in rooms. I had to move rooms 3 times due to the smoking room stinking of smoke and being old and antique. 2nd Room I had a shower with no hot water and no heating in my room and I was freezing. 3rd room was a bit nicer and clean to an extent but no facilities such as iron or hair dryer. Awful cheap hotel that looks nothing like it does on the pictures and staff didn’t seem Concerned at my concerns. I should have asked for a refund
Stayed 1 night in Feb 2020

6/10 Okay

anthea

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
Hotel needs a refit our room had a damaged chair , stained carpet , cold , rock hard beds and dirty headboards and stained bed sheets.
Stayed 1 night in Feb 2020

6/10 Okay

Ian

Travelled with family
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Dirty bed sheets stained a staff member on reception has a photograph we took It has put us off now returning
Stayed 2 nights in Jan 2020

8/10 Good

Tariq

Business traveller
Disliked: Staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Nicola

Stayed 1 night in Jan 2020

10/10 Excellent

barry

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Nice central location, really easy to get where you want to go. The bed however was quite hard and facilities not as good for what you can get from more well known chains that charge the same price. Parking is also a major issue, it was the best part of £15 for the car park directly opposite
Stayed 1 night in Jan 2020

10/10 Excellent

garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok had a good time
Stayed 1 night in Jan 2020

8/10 Good

Louise

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Simon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
In need of cleaning and decorating. Some very suspicious "herbal" odours in the corridors. Reception cold and unwelcoming. I know it was cheap for the city centre but won't be staying there again.
Stayed 1 night in Jan 2020

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Thuy-Giang

Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean central and convenient overall good breakfast was poor in availability scramble egg very and dry
Stayed 1 night in Jan 2020

2/10 Terrible

Keirran

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Stains all over the carpet blood spots on the bathroom tiles hair all over sink bed was terrible springs coming threw tbh Tramps lives better
Stayed 1 night in Jan 2020

4/10 Poor

Rosaura

Disliked: Cleanliness, staff & service, amenities
They have this system that doesn´t really work in which I had to leave a sign "Please tidy up my room". Usually you have to leave the hanging note outside your room if you don´t want to be disturbed, but here it´s the other way around. So if the notice gets dropped, let´s say when somebody walks by, your room won´t get tidied up. it happend to me. I had to go down to reception for towels and the complementary tea. My key didn´t work half of the days I stayed at the hotel so I had to get down to so that the receptionist did whatever she did to it. It was never changed though, and it kept on happening. Also, I lost the tv connection. After somebody came to solve the problem, I could only see the first 5 channels until the following day. As i didn´t have wifi, I felt bored and frustrated. Wifi was 6 or 7 pounds per day, which I thought it was too much. On the positive side, the room was big and eerie. I had a portable heater and a blanket. Quantity of tea and coffee was alright, although the cups and teaspoons could have been better cleaned.
Stayed 4 nights in Jan 2020

8/10 Good

Paul

Stayed 1 night in Jan 2020

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

2/10 Terrible

Samantha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
The hotel Cancelled my booking without warning or my knowledge, I had 1 email saying it was cancelled after I had already arrived for my stay, ridiculous service, will not be using hotels.com or Britannia hotel again
Stayed 1 night in Dec 2019
Response from _ on 4 Jan 2020
Dear Guest, You were notified that your payment details were invalid the day before your stay. You were then emailed again on the day to update these details or we may have to cancel. As you did not update the requested information by 2pm, your booking was then cancelled.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for work do
Great perfect location
Stayed 1 night in Dec 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

4/10 Poor

Janine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

2/10 Terrible

ARAFAT MOHAMMAD

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good stay over but outside hotel they have people asking if u got any ghange that could put some folk off liked the room very much very close to city
Stayed 2 nights in Dec 2019

4/10 Poor

Alistair

Stayed 2 nights in Dec 2019

8/10 Good

Eduard

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Craig

Liked: Staff & service
Booking in took a while and also could have done with some toilets in the lobby area as by the time i arrived i was quite desperate. Room okay. A bit out dated. Shower nozzle too low as struggled to get my head under. Bath old and quite stained. Bed lumpy.
Stayed 1 night in Dec 2019

4/10 Poor

Ben

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Adequate but not pleasant.
Beds were very uncomfortable, our first room didn't have a working toilet (though reception were quick to change us to a different room and assured us someone would fix it), the hotel was a bit grubby and very dated and for the price I think an Air BnB may have been a better option.
Stayed 1 night in Dec 2019