Ratings based on 393 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Location

Posted 01-Jan-2017
Pros: Good quality and reasonable price. Excellent location.
Location: Shopping and close to public transport
Close to city centre for shopping. Great location. Restaurant available for breakfast and dinner at reasonable rates.
5out of 5
by A verified traveller

Posted 20-Dec-2016 on Hotels
Great place ideally placed for Rock City which was around the corner. Would stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller from peterborough

Close to town centre

Posted 19-Dec-2016
The hotel was good and the receptionists were amazing so very helpful
4out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Dec-2016 on Hotels
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Dec-2016
Great location in the city centre and right next to the tram stop, so it's easy to get around.
1out of 5
by A verified traveller from B

Central, small, water issues.

Posted 28-Nov-2016
During our stay in the morning there was an issue with the water being dangerously hot. At first I thought I was having issues with the shower however quickly realised the only setting was scalding hot. When ringing down to front desk I was met with a 'we are looking into it'. However due to needing to check out within the next 2 hours I felt this was not acceptable. Due to the cost of the hotel I would recommend staying elsewhere. For £100 for one night the least I would expect is a working shower. Parking is a short walk and subsidised however the car park is a tight squeeze!
5out of 5
by A verified traveller

Very clean

Posted 27-Nov-2016 on Hotels
Very nice hotel would go back everyone was so nice breakfast was so nice
4out of 5
by A verified traveller

Posted 25-Nov-2016 on Hotels
good hotel
4out of 5
by A verified traveller

Good location

Posted 24-Nov-2016 on Hotels
Perfect for what we needed, somewhere to stay close to the Rock City venue and restaurants. Room was clean and had everything expected. Make sure you check your booking though as we booked a double and got a twin room for a start. Was quickly fixed by the staff.
3out of 5
by A verified traveller

Good for 1 night stay for the theatre.

Posted 23-Nov-2016 on Hotels
I left my Apple usb charger in the room. I called to see if the maid had handed it in, surprise surprise, it wasn't there. The maid took it. I like to take stairs instead of lift, its a fitness thing, the stairs are utterly filthy, with old smelly mattresses propped up against the walls. Very small slow lifts. Water pressure is terrible, takes a looooooong tome to run a bath. Wont stay there again, would rather pay a little more and stay 50 meters up the road.