Ratings based on 503 Verified Reviews

4.1 out of 5
86% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

overnight stay

Posted 08-Mar-2018
Pros: price
bed uncomfortable, noisy corridors and smell of smoke
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Feb-2018
Love this hotel ,spotlessly clean and close to City Centre .
4 out of 5
Recommended
for Everyone
by A verified traveller from nottingham

Posted 22-Feb-2018
Nice hotel, decent place to stay for a night away. The room I stayed in was facing the front and could hear trams and at 7 o’clock the next morning there was really loud lorries on the front that woke both me and my partner up but that was the only down side. Only lasted 15/20 minutes.
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in city centre

Posted 19-Feb-2018 on Ebookers
Lovely clean, comfortable rooms, right in the city centre. Hotel staff were really friendly and helpful. Had booked a triple room but at short notice one of our party couldn't make it, so they reduced the cost of the room for us as they didn't have a twin free. Thought that was very decent of them. Would happily stay there again!
1 out of 5
by A verified traveller

Better places across the road for similar money.

Posted 18-Feb-2018 on Hotels
If you need wifi don't bother with this place, it's rubbish and mostly doesn't work. Breakfast is the ONLY bit of our stay that was not disappointing. This place is a a blot on the Best Western Brand
5 out of 5
by A verified traveller

Great area, especially for rock city

Posted 18-Feb-2018 on Hotels
It was great, chcked in easily enough and went to our room then enjoyed a night out at rock city.
4 out of 5
by A verified traveller

Posted 18-Feb-2018 on Hotels
We travelled to see a show at the concert hall , this hotel is the perfect location .it was a nice room and luckily as i was was quite ill and had to stay in the room . The concert hall was in view from the hotel and had many many restaurants next to it although I was unable to partake I can say there was something for everyone . I would choose to stay here again and hope to enjoy all the things I was unable to on this trip next time .
2 out of 5
by A verified traveller from london

Not a 4* more like 3/2

Posted 18-Feb-2018
No plug sockets near bed only one set in room which is far had to share between kettle, iron , charger for laptop and phone. Shower pressure really weak Really uncomfortable bed Light meat bed and main light in room not working Staff unwelcoming Heating really makes loud noise.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good central hotel.

Posted 16-Feb-2018
Pros: Clean, quiet room.
Location: Easy walk into the centre of the city. Lots of places to eat nearby.
Very good value for money. Close to city centre. We arrived late and found a parking place on street, purchased a ticket to cover the time we needed to be there. Unfortunately, we hadn't realised we were in a 2 car bay where there is a 15 minute parking restriction, which was different to the rest of the street. We received a parking fine in the morning which was very disappointing. I would park in the recommended car park if I visited again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Feb-2018
Clean, comfortable, well-located hotel. I would happily stay here again.