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Reviews

3.7 / 5Good
562 reviews

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Earlham Park
    5 min drive
  • Popular Location
    UEA Sportspark
    5 min drive
  • Restaurant
    Clocktower
    3 min walk
  • Restaurant
    The Bap Cave
    4 min walk
  • Airport
    Norwich (NWI-Norwich Intl.)
    9 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area

    Norwich

    Located in Norwich, Best Western Brook Hotel Norwich is in the suburbs. Norwich Castle and St John the Baptist Cathedral are local landmarks, and some of the area's attractions include Congo Rapids Adventure Golf and The Plantation Garden. High Ash Farm and Hillside Animal Sanctuary are also worth visiting.

    Visit our Norwich travel guide
    Popular Location

    What's nearby

    • Earlham Park - 5 min drive
    • UEA Sportspark - 5 min drive
    • University of East Anglia - 6 min drive
    • St John the Baptist Cathedral - 7 min drive
    • Sainsbury Centre for the Visual Arts - 7 min drive

    Getting around

    • Spooner Row Station - 15 min drive
    • Norwich (NWI-Norwich Intl.) - 14 min drive

    Restaurants

    • Brook Restaurant — 1 min walk
    • Brook Bar — 1 min walk
    • Clocktower - 3 min walk
    • The Bap Cave - 4 min walk
    • Avenue Fish - 7 min walk

    About this property

    Best Western Brook Hotel Norwich

    A restaurant, a bar/lounge and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and wedding services. All 81 rooms offer free WiFi, room service and flat-screen TVs. Guests will also find coffee/tea makers, hairdryers and phones.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking

    Food and drink

    Buffet breakfast available for a fee weekdays 6:30 AM–9:30 AM
    1 restaurant
    1 bar
    Room service available

    Family friendly

    Dry-cleaning service
    Laundry facilities

    Conveniences

    Front-desk safe
    Newspapers in reception
    No lifts

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Wedding services

    Languages spoken

    English

    Business services

    Meeting rooms

    Outdoors

    Garden
    Picnic area
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible lounge
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible public bathroom
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible van parking

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    flat-screen TV

    Food and drink

    Coffee/tea maker

    More

    Connecting rooms available
    Desk
    Phone
    5 - Excellent
    133
    4 - Good
    220
    3 - Okay
    122
    2 - Mediocre
    65
    1 - Poor
    22
    3.9
    Cleanliness
    4.0
    Service and Staff
    3.9
    Amenities
    3.5
    Property condition

    3/5

    • Liked: Staff & service
    • Disliked: Cleanliness, property conditions & facilities

    Stayed 2 nights in Feb 2020

    3/5

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Competitively priced, staff are lovely . Hotel as a while desperate for a full redevelopment and refit . For 50 quid it’s worth a stay if you don’t look at anything too closely, could be a lovely hotel again

    Stayed 1 night in Feb 2020

    4/5 Good

      This traveller didn’t leave comments with their review
      Stayed 1 night in Feb 2020

      3/5

      • Liked: Cleanliness, staff & service
      • Disliked: Room comfort

      Thin Walls

      Woken up at 12pm by drunk revellers going to their room. Then at 7am by hammering and drilling as workers refit another room. Very thin walls.

      Stayed 1 night in Feb 2020

      2/5

      • Liked: Staff & service
      • Disliked: Property conditions & facilities

      Nothing like images, old fashioned and smelly room.

      Stayed 1 night in Jan 2020

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