We have stayed here before and usually do not have any issues but this time the bed was not comfortable, you would just sink to the middle of the bed. The sink would drain very slowly with no way to open or close it and the toilet had a puddle of urine on the side where the shower was. Not sure what the deal was this time but we definitely did not have a good room.
The hotel was great. I booked business club level which made for a nicer experience. The room was fine. My only suggestion would be to update the bathroom tile shower surround. Very clean but outdated. The staff was beyond courteous! I would definitely stay again.
Hotel location is near everything , except the William Hobby airport is about 40 minutes with good traffic, but i still recommend it
Good indoor pool and breakfast. Good for family environment. I was threr during NY snow storm in January
Fefa from NY
Traveller from New York
Coming Soon! This hotel has not yet opened, but is accepting reservations for arrival after November 18, 2013.Among the …More
Everything was smooth! I called a little early in the day to confirm the reservation and to notify them of late arrival that night. When I walked in the door they recognized me from the call and called me by name from there on out. I submitted my room service breakfast order later than stated on forms and they gladly accepted it and had it delivered on time. The room was great and super up to date. I will always stay here in the future!!!
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.