Ratings based on 1,417 Verified Reviews

3.7 out of 5
77% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Feb-2017
Breakfast was excellent. This is my favorite place to stay when I come to Denver.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Jan-2017
Nice sized rooms, breakfast buffet was very nice. Staff was very friendly
2out of 5
by A verified traveller

Poor hotel

Posted 21-Jan-2017
Pros: Breakfast was great.
Very loud, next to the freeway. Construction all night long. Old hotel, poorly maintained.
Comment from Hotel Management
24-Jan-2017 by KK, Hotel Management
We are sorry that you had this experience. We are in the process of renovations to better serve our customers. We hope you will give us another chance to serve you should your travels bring you back to the area.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 16-Jan-2017
Pros: The staff is always nice and the hot breakfast is great
Location: lots of shopping and easy on and off I-25
Room 204 is noisy its right by the elevator and you can hear it all day and night. Also it is close to a smoking outlet out side because you can smell smoke in the room.
Comment from Hotel Management
24-Jan-2017 by KK, Hotel Management
We are glad that the staff was friendly. We hope you will give us another chance to serve you in the future.
3out of 5
by A verified traveller from Seattle, WA

Unimpressive stay this time

Posted 14-Jan-2017
Pros: Bed was comfortable. The business center completely bailed me out. The room was pretty quiet.
Cons: The room was not clean or cleaned during my stay. There was no place to eat breakfast on one of the days since all of the tables were taken.
Location: Excellent location with a nice park across the street. As an evening walker, I love this about the hotel.
I have stayed at this hotel several times since it is very close to a company office that I travel to often. This stay was less than stellar and I will be looking for another hotel for the next trip. The room was not clean when I checked and was actually not cleaned during my stay either. The fridge smelled very bad and was not working. On some good notes, the bed was comfortable and it was reasonably quiet.
Comment from Hotel Management
24-Jan-2017 by KK, Hotel Management
Thank you for the feedback. We have passed the issues you experienced on to the General Manager to investigate and make changes. We hope to see you again in the future.
3out of 5
by A verified traveller from A. kenosha, wi

Nice area of denver

Posted 09-Jan-2017
Beautiful lobby but rooms not clean. Don't mind outdated but dirty curtains, furniture, light plates, dust ruffle filthy. Breakfast nice. When showed them dirt in room housekeepers answer was that they only get 30 minutes to clean. Lightplate had years of dirt and furniture also. Beautiful facility but not clean.
Comment from Hotel Management
24-Jan-2017 by KK, Hotel Management
Thank you for the feedback. Your review has been given to the Housekeeping Manager for correction.
3out of 5
Recommended
for Business Travellers
by A verified traveller from Iowa

Had to switch rooms

Posted 25-Dec-2016
Pros: Location! And excellent breakfast and service.
Cons: Staff should be checking the rooms more often to be sure everything is in working order. A non working shower really should be noticed and reported.
Location: Quickly access I25 and plenty of dining choices within walking distance.
The staff were all very friendly and helpful and the rooms were clean and very nicely done. However, the first room had a non working shower, which caused us a delay since we had to switch rooms in order to shower. The second room had an issue with the cable connection and we weren't able to use the t.v. For about an hour. That wasn't as big a deal as the shower and having to switch rooms, but it was still a bit disappointing. I would still recommend staying there, but also recommend checking to be sure everything is in working order before you settle in.
3out of 5
Recommended
for Everyone
by A verified traveller from northglen

Close to family

Posted 23-Dec-2016
Location: Everything close by
I liked the swimming and hot tub and the breakfast they had every morning, I just wished the bar was opened more days and a little longer. Thank You
4out of 5
Recommended
for Everyone
by A verified traveller

Nice location and price

Posted 22-Dec-2016
Pros: CLOSE to great dining and shopping, easy on and off to major highway. Good FREE breakfast, not a 'Here's some toast and juice kind" GREAT choices!
Cons: Hotel needs a remodel, face lift.
Location: New shopping area right NEXT to hotel, Good choices for dining!!
Easy on and off to major highway, close to great dining!!! ONLY bad thing I can say is our room was on the sixth floor, which I like, but the ceiling had a leak which looked like was repaired on the roof, but the damage in our room wasn't. Room smelt "musky" and both I and the wife's sinus went nuts the time we were there. Checking the bathrooms vent, I could see IT needed a GOOD cleaning!!!
2out of 5
by A verified traveller

ghosts of cigarette smokers past

Posted 17-Dec-2016
You are asked to sign a non-smoking agreement at the front desk, and then when you get to your room, it reeks of cigarette smoke. Had to immediately wash all my clothes upon returning home. Smoke is in everything - furniture, pillows, bedding, etc.