Ratings based on 1,563 Verified Reviews

3.6 out of 5
74% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Apr-2018
It was a nice stay staff made it enjoyable and easy
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Apr-2018
Clean room. Nice staff. Decent breakfast...............
3 out of 5
Recommended
for Everyone
by A verified traveller from Casper, wyoming

Nice location

Posted 09-Apr-2018
Not enough towels or t.p. Nice free breakfast Easy access to downtown Great shopping and eating in the area Place needs a make-over. Need more accessible electric outlets.
3 out of 5
by A verified traveller from Calgary, Alberta

Hotel by Interstate

Posted 09-Apr-2018
If you like climbing into a hard bed, you will love this-not kidding about climbing. Also, we heard Interstate noise all night, even with the fan on. Breakfast was great, however.
2 out of 5
by A verified traveller

Posted 08-Apr-2018
Front desk staff were so rude. We will never be back.
3 out of 5
by A verified traveller from Colorado

Convenient location, good price

Posted 30-Mar-2018
This is an old hotel with attempts to make it modern. Staff were courteous and friendly, but casual, with no attempts at uniforms. The room was clean and beds are comfortable. Breakfast offered a good selection of quality food. The drawbacks were that electrical outlets were sparse, so plugging in a laptop and two phones was a challenge. The hot tub was inconsistently heated. Water from shower pooled in bottom of tub due to slow drain.
1 out of 5
by A verified traveller

Absolute terrible experience and the worst staff

Posted 30-Mar-2018
This is the worst staff I’ve ever encountered. The front desk clerk, Heather, should be fired. I left and checked out a night earlier than planned.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Mar-2018
outdated but nice. breakfast staff was very friendly
1 out of 5
by A verified traveller

Not for relaxation

Posted 26-Mar-2018
We took our family of 10 out for the weekend to relax and spend time in the pool. (Indoor) We arrived and got all our kids ready to swim and the temp in the pool room was the same as outside. (Cold). The hot tub was as cold as the unheated, heated pool. We talked to people who were already there the day and said they’ve reported the pool problems and the staff did nothing about it. We did get some credit for the inconvenience. But effected our relaxing vacation.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hastings, MN

Amazing View

Posted 26-Mar-2018
My first trip to Colorado and the experience was amazing. Heather at the front desk gave us an incredible room with a view so I could wake up to site of the mountains every day. The breakfast omelets are fantastic! We will definitely stay here again.