Lobby

Reviews of Washington Dulles Airport Marriott

4 out of 5
Washington Dulles Airport Marriott
45020 Aviation Dr, Sterling, VA

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Richard, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve stayed here several times when we’ve had an early flight for the convenience (location) to Dulles airport. It’s a nice hotel with decent dining and the rooms are nice. Plus you can arrange to leave your vehicle at the hotel until you return from your trip. Recommended if you don’t want to pay the parking fees at the airport.
Stayed 1 night in Apr 2024

8/10 Good

Richard

Business traveller
Liked: Amenities
I liked how close it was to the airport, and I was able to door dash food when I arrived late at night
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, close to airport and ability to grab something to eat at site...what else can you ask for?
Stayed 1 night in Apr 2024

6/10 Okay

Charity

Travelled with partner
Needs a refresh. Breakfast was just okay. Okay for a nights stay, but not longer.
Stayed 1 night in Mar 2024

10/10 Excellent

Sang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Philip, Lindenhurst

Stayed 1 night in Mar 2024

10/10 Excellent

Andi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great. Very friendly and helpful!
Stayed 1 night in Mar 2024

10/10 Excellent

Dean, Kensington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Patrick

Business traveller
Liked: Staff & service, amenities
The hotel needs a serious cleaning and upgrade inside and out. It looks nothing like the online pictures. Hallways, elevators, exterior are in serious need of help.
Stayed 1 night in Mar 2024

10/10 Excellent

Carlton

Stayed 1 night in Feb 2024

10/10 Excellent

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling to Cabo with my husband, it was easy to ask for a shuttle for 3am, the meals at the hotel were amazing, staff was wonderful, it was just an all around good experience!! Then upon returning to the hotel to pick up the vehicle it was a painless transition from the airport to the shuttle to the hotel. Top notch facility!!
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Stayed 1 night in Feb 2024

10/10 Excellent

M Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Walter

Old property, charges for WiFi, no coffee or water in lobby befor 6am
Stayed 1 night in Feb 2024

10/10 Excellent

Georgia, Alexandria

Stayed 1 night in Feb 2024

4/10 Poor

Olena, Fairport

Disliked: Property conditions & facilities
The water in the shower is lukewarm at best.
Stayed 1 night in Dec 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice staff. Right at the airport. Inexpensive parking.
Stayed 1 night in Jan 2024

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big plus was the shuttle was still able to pickup at 3am from Dulles. But the check in was awful and delayed 15 minutes by a computer issue. Otherwise the room was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Hou Cheng, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel for our 9-hour layover at Dulles. Shuttle bus picked us up outside the terminal and a quick 3 minute ride to the hotel. Front desk receptionist was really friendly and efficient. She checked us in quickly and booked the shuttle service for us for the morning. The room was spacious and clean. The shower in the bathroom was powerful, which we really liked. Overall, easy check in and check out processes. Great service. Convenient shuttle bus to and from the airport. Highly recommended.
Stayed 1 night in Jan 2024

10/10 Excellent

Abdullatef, Qurtoba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Tyrone

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jesse

Travelled with partner
Stayed 1 night in Jan 2024

6/10 Okay

Maureen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Sonja

Stayed 1 night in Jan 2024

10/10 Excellent

Alexis, MAUNABO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel located by the airport. It was good for a one night layover.
Stayed 1 night in Jan 2024

6/10 Okay

Juan Luis, Knoxville

Travelled with partner
Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Laura, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

William, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
being close to airport ahead of departure with bad weather in area that weekend
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephan, Frostburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mario

Stayed 1 night in Jan 2024

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast for Early Birds???
Better economical options for food purchase is needed before free breakfast starts.
Stayed 1 night in Jan 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room temperature failure
Our room's heating system was terrible. Even after lowering the thermostat and then turning the heat "off", the room was unbearably hot. The night manager finally gave us another room on the other side of the hotel. Since we had to get up early to catch a flight, we lost a lot of sleep in the meantime.
Stayed 1 night in Jan 2024

8/10 Good

venkata

Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anand

Stayed 1 night in Jan 2024

10/10 Excellent

Broox

Liked: Property conditions & facilities
Conveniently located, good restaurant, comfortable bed
Stayed 1 night in Jan 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property close to the airport. Airport shuttle was easy to find. Will book again
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time and so far so good. Text when my room was ready, which was hours before I was checking in which was convenient. Quick check in at the friendly front desk. Room is clean and comfortable. Nothing really negative. When I have another early fight out of Dulles you can bet I’ll be back
Stayed 1 night in Dec 2023

10/10 Excellent

Malla Reddy

Stayed 1 night in Dec 2023

8/10 Good

Johnadonis

Liked: Staff & service, property conditions & facilities
Breakfast wasn’t free
Stayed 1 night in Dec 2023

10/10 Excellent

Lyndsay, Olympia

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Cody

Stayed 1 night in Dec 2023

4/10 Poor

Rimma, Covington

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for early flight or layover
Just spent the night to catch a morning flight and avoid the traffic hassles coming from MD. There are no other hotels close by. Everything went well, check in no problem. I must say, it has been a long time since I've stayed at a hotel that has only a la carte/off the menu breakfast, which is paid for separately. If you need provisions, there is only a gas station/convenience store and that is maybe a half mile away.
Stayed 1 night in Nov 2023

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Indoor pool was a little small but it was good
Stayed 1 night in Dec 2023