Terrace/patio

Reviews of SpringHill Suites by Marriott Fairfax Fair Oaks

3 out of 5
SpringHill Suites by Marriott Fairfax Fair Oaks
11191 Waples Mill Rd, Fairfax, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1005 reviews" "
Rating 8 - Good. 276 out of 1005 reviews" "
Rating 6 - Okay. 81 out of 1005 reviews" "
Rating 4 - Poor. 36 out of 1005 reviews" "
Rating 2 - Terrible. 32 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricing and convenience
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Denis

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, and breakfast was excellent. We will stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great layout of the King Studio. Could have stayed for weeks! :-)
Stayed 1 night in Feb 2024

8/10 Good

Keyhoon

Stayed 6 nights in Feb 2024

10/10 Excellent

mark, felton

Stayed 1 night in Feb 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and great service
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and convenient for parking and access to the locations we were in town to visit. We made separate accommodations from a larger group and had no trouble getting together with them while there. A great feature for us was the covered parking; it was always easy to access and we always found a space AND kept dry when rain came.
Stayed 3 nights in Jan 2024

2/10 Terrible

KISEONG

Stayed 1 night in Jan 2024

2/10 Terrible

Moon

Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

BarbarA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 4 nights in Dec 2023

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and in very good conditions. Also, the breakfast was delicious!
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the stuff to be really friendly! I also liked how clean my room was. I did opt for the room to be cleaned every other day.
Stayed 8 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was nice. No issues. Clean room. Helpful staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Shanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!!
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Cheri

Liked: Property conditions & facilities
Great spot when traveling to George Mason University.
Stayed 1 night in Dec 2023

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed and pillows are very comfortable; cozy setting. However, I was there on business and spent several our at the desk. The lighting is horrible; not an ideal work environment.
Stayed 2 nights in Dec 2023

8/10 Good

Mark, Williamsburg

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2023

8/10 Good

hojong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

4/10 Poor

Chandra

Travelled with family
Disliked: Staff & service
Unsafe … do you believe that they don’t security cameras around and inside the property … I was with family and my room was knocked by strangers 3 times and when I asked the front desk , he said in casual way that no cameras ..
Stayed 1 night in Nov 2023

10/10 Excellent

Corinne

Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Stayed 1 night in Nov 2023

4/10 Poor

James

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Disappointing, poor value
The hotel is located in a commercial zone with parking limited to their parking deck. I didn’t realize until after the stay that they charge $6.23 per night, plus tax, for you to park your car. Felt it was kind of a petty add on charge, plus, it would have been nice if the desk clerk had mentioned it. As for the condition and cleanliness, the hotel is in generally good condition, but our bathroom was not very clean. There was a used bar of soap complete with hair stuck to it in the shower, and the toilet didn’t look like it had been cleaned at all (we are talking urine and fecal matter stuck to the bowl). The toilet seat was a poor replacement and didn’t fit the toilet. The remote for the TV didn’t seem to be for that model TV and only had limited usable features. The volume stayed loud because it could not be adjusted, and changing channels was a process. Most functions didn’t work. The elevators were very slow and the free breakfast was limited with nowhere to sit (crowded). We’ve stayed at several Spring Hill Suites, and have had great stays, but this one was a big disappointment. For the price point, find another hotel. I wish we had.
Stayed 1 night in Nov 2023

6/10 Okay

Ronald S

Business traveller
Liked: Cleanliness, staff & service
Accommodations disappointing
Room/Suite was quite large and very clean. Bed was above average in comfort. TV could not be rotated adequately for viewing in sitting area and bedroom area. Coffee pot did not work in outlet provided in kitchen nook. Had to move it to another outlet on desk. Coffee made with tap water had bad taste because of bad tasting tap water. Had to use bottled water. Bath and shower were adequate. Breakfast presentation was awkward and frustrating. Furniture was the most unappealing and uncomfortable in my experience with other Marriott hotels. No impressed.
Stayed 2 nights in Nov 2023

8/10 Good

Jimmie

Business traveller
Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Heyaher

Travelled with family
We requested housekeeping we needed the trash towels and toilet paper taken care of , I was told the staff was too busy and I could take care of it. I suffer from heart failure small tasks that may seem meaningless to others are harder for me. I did not appreciate that
Stayed 3 nights in Oct 2023

8/10 Good

Melissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found almonds on the floor in room. There was a stain on the carpet, the elevator were slow. Long wait for elevator after breakfast. Only 3 kleenex in the box. There was not a chair for the desk, called front desk and they brought one up, room was ready on time check in and out were easy pool area eas clean breakfast was good
Stayed 2 nights in Oct 2023

10/10 Excellent

Luis, Nanuet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the property great amenities and daily breakfast. Area had lot of areas to eat in. I would recommend to anyone looking for a nice place to stay during your vacation.
Stayed 3 nights in Aug 2023

2/10 Terrible

Shawn

Stayed 1 night in Oct 2023

10/10 Excellent

Melissa, Knightdale

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and outdoor fire pit area. Friendly staff.
Stayed 2 nights in Oct 2023

8/10 Good

Derick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly when greeted. The gentleman at the front even got us extra pillows and blankets for our kids. The breakfast was good. Parking garage conviently located right there. The pool was nice a little on the small side, but clean. The room was clean and comfortable. Was nice having the extra little living room space for the kids. Would definelty recommend.

10/10 Excellent

Malynda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to checkout, the stay was fabulous. Staff is exceptional!
Stayed 1 night in Oct 2023

8/10 Good

Catherine L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super attentive and friendly. Room was clean and spacious. Breakfast service was solid and there were lots of options.
Stayed 4 nights in Sep 2023

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to fin and close to dining options and a shopping mall.
Stayed 1 night in Sep 2023

10/10 Excellent

Vasiliy, Edgewood

Good place to stay overnight
Stayed 1 night in Sep 2023

10/10 Excellent

Morgan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our girls weekend!
My stay at SpringHill Suites was amazing! It was so relaxing and spacious! We loved the room and the space for sleeping, all three of us were able to have separate beds with the sofa sleeper. The pool was also so nice, clean and private!
Stayed 2 nights in Sep 2023

10/10 Excellent

krissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Due to a late flight we arrived 2:30am. The front desk clerk was available to check is on and very courteous. Thank you.
Stayed 4 nights in Sep 2023

6/10 Okay

Mira

Stayed 2 nights in Sep 2023

8/10 Good

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great with our stay only bummer was that pool is closed weekdays for most part of the day. It only opens at 5pm which is way too late
Stayed 1 night in Sep 2023

6/10 Okay

Steven, LACEY

Liked: Amenities, property conditions & facilities
My room felt like it was a sauna, I was told that was just the way it is. After five days, not once was my room cleaned, even after asking to have it cleaned. I was told 'someone had cancelled my room service!? Not a pleasant experience.
Stayed 4 nights in Sep 2023

10/10 Excellent

Tina

Travelled with family
Stayed 1 night in Sep 2023