Exterior

Reviews of Residence Inn by Marriott Arlington at Rosslyn

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 394 out of 650 reviews" "
Rating 8 - Good. 207 out of 650 reviews" "
Rating 6 - Okay. 33 out of 650 reviews" "
Rating 4 - Poor. 5 out of 650 reviews" "
Rating 2 - Terrible. 11 out of 650 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Neila

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Check in too late 4:00 p. Basically you pay only for sleep in the hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Oudarack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived terribly late off a flight and were extremely exhausted. We reserved a room last minute. Bethlehem went above and beyond the call of duty for a guest specialist. She helped us and accommodated us last minute/ She truly was an angel. I highly recommend here. Rooms were clean. Bed was comfortable. Showers were great. The breakfast was very good.
Stayed 1 night in Mar 2024
Response from Fsampaio, GM on 11 Mar 2024
Dear Vanessa,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for completing the Guest Satisfaction Survey. We appreciate your positive comments about your stay and about Betty. We will make sure to let her know. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

8/10 Good

Kathryn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked convenient access to tourist sites.
Stayed 3 nights in Feb 2024
Response from Fsampaio, GM on 5 Mar 2024
Dear Kathryn,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review about our great location. We look forward to seeing you again if your travels bring you back to Arlington, VA.

10/10 Excellent

Kieren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to DC
Stayed 1 night in Feb 2024
Response from Fsampaio, GM on 5 Mar 2024
Dear Kieren,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for your positive review about our great location. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

10/10 Excellent

Antrone

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service!
Stayed 1 night in Jan 2024
Response from Fsampaio, GM on 5 Mar 2024
Dear Antrone,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for your positive review about our Great Customer Service. We work hard to train and maintain an award winning staff.We look forward to seeing you again if your travels bring you back to Arlington, VA. Sincerely,

10/10 Excellent

Naomi

Travelled with family
Liked: Cleanliness, staff & service
The property is under renovations, so there was a bit of inconvenience as the room we had was still an older room. It was fine but for sure would have stayed at a different location due to the construction. All is all though staff was super nice and it was as clean as an older hotel can be.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall very good. However, they are in midst of upgrading as they should because definitely looking tired (which is probably why value was good. ). Given the changes being made the cleanliness was good.
Stayed 2 nights in Dec 2023

8/10 Good

Scott William

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

8/10 Good

Brian

Stayed 3 nights in Dec 2023

8/10 Good

Jyunko

Travelled with family
Disliked: Property conditions & facilities
The property is under renovation. I wish knew about it in advance.
Stayed 1 night in Nov 2023

10/10 Excellent

William

Stayed 2 nights in Nov 2023

10/10 Excellent

Sudheer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Nov 2023
Response from Fsampaio, GM on 21 Nov 2023
Dear Sudheer, Thank you for choosing the Residence Inn Rosslyn for your stay and for your positive review. We are glad to enjoyed your visit and received great service. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Fsampaio, GM on 21 Nov 2023
Dear Maureen,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for your positive review. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

10/10 Excellent

Kathleen

My 4- day stay was very nice. Room was clean, bed was comfortable, easy walk to Metro, cheerful and helpful staff, excellent eats within 3 blocks (Rhodeside Grill, Radicchio are outstanding and very affordable). My 2nd floor room was directly above the fitness center which is open 24/7. Weight workout at 4 am was a wakeup on one night. Otherwise quiet.
Stayed 4 nights in Oct 2023
Response from Fsampaio, GM on 23 Oct 2023
Dear Kathleen,Thank you for choosing the Residence Inn Rosslyn and for your positive review. We appreciate the positive comments about our staff and our location. I apologize for the fitness center noise. For future, let us know and we can address the disturbance.We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,Flavia SampaioGeneral Manager

8/10 Good

george

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Major renovation
The hotel looks great. The rooms however required major renovation
Stayed 2 nights in Oct 2023
Response from Fsampaio, GM on 17 Oct 2023
Dear George,Thank you for choosing the Residence Inn Rosslyn for your recent say. We are glad to hear you enjoyed your stay. In regards to your comment about renovation, we are happy to share that we will be renovating two floors at a time from Mid November 2023 to Mid March 2024. We look forward to seeing you again if your travels bring you back to Arlington,VA.Sincerely,

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our home away from home
The front desk staff are always friendly, welcoming and accommodating. The room is clean and comfortable. This is our "home away from home" when we visit our daughter who lives in the Belvidere. We will be back!
Stayed 1 night in Sep 2023
Response from Helina on 11 Sept 2023
Thank you for choosing the Residence Inn Rosslyn for your stay. We appreciate you taking your time to give us your feedback. We look forward to seeing you again.

8/10 Good

Inna

Stayed 2 nights in Aug 2023
Response from Fsampaio, GM on 17 Oct 2023
Dear Inna,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for your review. We are glad to hear you enjoyed your stay. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely

8/10 Good

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Fsampaio, GM on 29 Aug 2023
Dear Amy, Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review.We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

10/10 Excellent

Clara

Stayed 1 night in Jul 2023
Response from Fsampaio, GM on 29 Aug 2023
Dear Clara,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and staff was helpful. Breakfast was a variety but not as well maintained during high volume times and seating was limited. Rooms were small. If using the sofa bed the studio size had to have furniture moved to open and that left little room to move around. Accessible room had some need for a facelift but it was functional.
Stayed 4 nights in Jul 2023
Response from Fsampaio, GM on 29 Aug 2023
Dear Debra,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the detailed feedback. In regards to the size of our rooms, because we are in an urban location our rooms may be smaller thank other locations. We are scheduled for a renovation at the end of 2023 into 2024 and will be getting a facelift in both sleeping rooms and public space as well.We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

8/10 Good

Ann, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
A great spot for visiting friends who live nearby. All necessities are only a block or two away, and the Metro stop is also very close. Room had everything we needed for two people.
Stayed 1 night in Jul 2023
Response from Fsampaio, GM on 29 Aug 2023
Dear Ann,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review. We look forward to seeing you again if your travels bring you to Arlington, VA.Sincerely,

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Kimberly

Stayed 1 night in Jun 2023

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Fsampaio, GM on 23 Jun 2023
Dear Constance,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review. We look forward to seeing you again if your travels bring you back to Arlington, VA.

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and accommodating. The daily complimentary breakfast was enjoyed by the entire family.
Stayed 4 nights in Jun 2023
Response from Fsampaio, GM on 23 Jun 2023
Dear Kira,Thank you for choosing the Residence Inn Rosslyn for your stay and for your positive review. We look forward to seeing you again if your travels bring you back to Arlington, VASincerely,

10/10 Excellent

Joanne

Stayed 1 night in Jun 2023
Response from Fsampaio, GM on 23 Jun 2023
Dear Joanne,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review.We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

10/10 Excellent

Holly

Stayed 1 night in Jun 2023

10/10 Excellent

adefunke

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional staff, easy parking, easy shopping
Stayed 1 night in Jun 2023
Response from Fsampaio, GM on 23 Jun 2023
Dear Adenfunke,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive comments about our staff, parking and location. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The desk clerk was very good at her job.
Stayed 1 night in May 2023
Response from Fsampaio, GM on 5 Jun 2023
Dear Jim,Thank you for choosing the Residence Inn Rosslyn for your stay and for the positive review. We are glad to hear our staff provided you with great service.We look forward to seeing you again if your travels bring you back to Arlington, VA.Thank You

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away
Hotel was clean, easy access to parking garage. Walking distance to metro. Staff was friendly and helpful.
Stayed 3 nights in May 2023
Response from Fsampaio, GM on 5 Jun 2023
Dear Heather,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review. We are glad to hear our location, cleanliness and parking met your expectations. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

10/10 Excellent

Maria

Travelled with family, Travelled with group
Liked: Cleanliness
Our room was very nice. The breakfast they offer was very good with lots of foods to pick from. What I did not realize was we would have to pay for parking. I think eliminating your parking fee would be appreciated by many.
Stayed 1 night in May 2023
Response from Fsampaio, GM on 30 May 2023
Dear Maria,Thank you for choosing the Residence Inn Rosslyn for your recent stay. We are happy to hear you enjoyed your visit and our complimentary breakfast. In regards to the parking fee, all hotels in Arlington, VA charge for parking. One suggestion is that you can book packages including parking and save 10 per night compared to the regular parking fee.We hope to see you back if your travels bring you back to Arlington, VA.Sincerely,

6/10 Okay

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice clean friendly property. Only coffee maker didn’t work and shower didn’t drain well
Stayed 2 nights in Apr 2023
Response from Fsampaio, GM on 1 May 2023
Dear Brad, Thank you for choosing the Residence Inn Rosslyn for your stay. We are glad to hear you enjoyed your visit. We apologize for the coffee maker not working.I hope you communicated with the Front Desk and received a new coffee maker. Sincerely,

10/10 Excellent

WIlliam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay
Stayed 2 nights in Apr 2023
Response from Fsampaio, GM on 1 May 2023
Dear William,Thank you for choosing the Residence Inn Rosslyn for your recent stay. We appreciate your positive comment and look forward to seeing you again if your travels bring you back to Arlington, VA.

8/10 Good

Gerald

Stayed 1 night in Apr 2023
Response from Fsampaio, GM on 14 Apr 2023
Dear Gerald, Thank you for choosing the Residence Inn Rosslyn for your recent stay and for your positive review. We look forward to seeing you again if your travels bring you back to Arlington, VA.Sincerely,

8/10 Good

marian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We waited over an hour, 3:50 for check in and had to dress for a wedding which started at 5:30
Stayed 1 night in Apr 2023
Response from Fsampaio, GM on 4 Apr 2023
Dear Marian, Thank you for choosing the Residence Inn Rosslyn for your stay. We apologizing for not having your room ready by 3 which is our official check in time. This is very rare, but occasionally due to guaranteed late check outs, we may not have enough time to clean all rooms by 3:00pm. We hope to see you again if your travels bring you back to Arlington, VA.Sincerely,

10/10 Excellent

robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in Mar 2023
Response from Fsampaio, GM on 4 Apr 2023
Dear Robert,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review. We look forward to seeing you again if your travels bring you back to Arlington, VA. Sincerely,

6/10 Okay

Bridget R

Travelled with family
Disliked: Property conditions & facilities
The hotel has seen better days. I had no heat the first night but was fixed by maintenance the next afternoon. Two mornings I had lukewarm water for showering. No excuse that a hotel has no hot water for showering. I will be staying elsewhere for future visits.
Stayed 4 nights in Mar 2023
Response from Fsampaio, GM on 20 Mar 2023
Dear Bridget R,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for your review. We sincerely apologize for the heat and hot water issue you experienced. I hope you informed our Front Desk as we would have probably been able to fixe the hot water issue, as this was not a general hotel issue. Again, we are sorry for the inconvenience and hope to see you again . Sincerely,

10/10 Excellent

Joanne

Stayed 1 night in Mar 2023
Response from Fsampaio, GM on 14 Mar 2023
Thank you for choosing the Residence Inn Rosslyn for your stay and for your positive review.We look forward to seeing you again soon.Sincerely,

10/10 Excellent

Keng-Yuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Fsampaio, GM on 4 Apr 2023
Dear Keng-Yuen,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review. We look forward to seeing you again if your travels bring you back to Arlington, VA. Sincerely,

10/10 Excellent

Suzette

Stayed 1 night in Feb 2023
Response from Fsampaio, GM on 14 Mar 2023
Thank you for choosing the Residence Inn Rosslyn for your stay and for your positive review. We look forward to seeing you again soon.Sincerely,

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Fsampaio, GM on 20 Feb 2023
Dear Judy, Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review. We look forward to seeing you again!Sincerely,

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Fsampaio, GM on 20 Feb 2023
Dear Lynn,Thank your for choosing the Residence Inn Rosslyn for your recent stay and for your positive review. We look forward to seeing you again, if your travels bring you back to Arlington, VASincerely,

10/10 Excellent

Laura

Stayed 2 nights in Jan 2023
Response from Fsampaio, GM on 14 Mar 2023
Thank you for choosing the Residence Inn Rosslyn for your stay and for the positive review. We look forward to seeing you again soon.Sincerley,

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a great location across the river from all the monuments
Stayed 1 night in Jan 2023
Response from Fsampaio, GM on 23 Jan 2023
Dear Rebecca,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for your positive review about our location. We look forward to having you again if your travels bring you back to Arlington, VA.Sincerely,

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Fsampaio, GM on 14 Mar 2023
Thank you for choosing the Residence Inn Rosslyn for your stay and for the positive review. We look forward to seeing you again soon. Sincerely,

2/10 Terrible

elvis

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I got a full sized bed, there was a strange musty smell in the room
Response from Fsampaio, GM on 23 Jan 2023
Dear Elvis,Thank you for choosing the Residence Inn Rosslyn for your stay. I apologize about the musty smell in the room.In regards to the bed size, all of our suites have queen size beds. We do not have full size beds in the hotel. Sincerely,

10/10 Excellent

Terri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Great place, great location to the metro. Clean friendly and affordable
Stayed 3 nights in Dec 2022
Response from Fsampaio, GM on 19 Dec 2022
Dear Terri,Thank you for choosing the Residence Inn Rosslyn for your recent stay. We are glad to hear that our location, staff and prices met your expectations. We look forward to see you again if your travels bring you back to Arlington, VA. Sincerely,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Fsampaio, GM on 19 Dec 2022
Dear John,Thank you for choosing the Residence Inn Rosslyn for your recent stay and for the positive review.We look forward to seeing you again if your travels bring you back to Arlington, VA. Sincerely,

2/10 Terrible

Shadrika

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A rodent was seen on property.
Response from Fsampaio, GM on 19 Dec 2022
Dear Shadrika,Thank you for choosing the Residence Inn Rosslyn for your recent stay. We are sorry to hear that we did not meet your expectations. We can assure you this was an isolated incident. We look forward to seeing you again if your travels bring you back to Arlington, VA. Sincerely,