Studio, 1 King Bed, Accessible (Hearing) | In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews of Hampton Inn & Suites Fredericksburg-at Celebrate Virginia

2.5 out of 5
Hampton Inn & Suites Fredericksburg-at Celebrate Virginia
1080 Hospitality Ln, Fredericksburg, VA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 48 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rich C. on 17 Apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Guylaine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy nice and clean
Stayed 1 night in Apr 2024
Response from Rich C. on 5 Apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay and found the hotel to be clean. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenience. Staff very helpful offering water and then dining advice
Stayed 1 night in Mar 2024
Response from Rich C. on 1 Apr 2024
Thank you for taking the time to share your positive feedback with us! We're delighted to hear that you found our hotel to be clean and convenient, and that our staff was helpful during your stay.Ensuring our guests have a comfortable and enjoyable experience is our top priority, and we're thrilled to hear that we succeeded in providing you with excellent service.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 Excellent

jamie, Newton

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk staff!
Stayed 1 night in Mar 2024
Response from Rich C. on 25 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Steven

Travelled with family and small children
Great stay.
Stayed 1 night in Mar 2024
Response from Rich C. on 25 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 Good

Annette, Massapequa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Rich C. on 19 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Tara

Stayed 1 night in Mar 2024
Response from Rich C. on 5 Apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Rich C. on 11 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Michael, Sudbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room!
Stayed 1 night in Mar 2024
Response from Rich C. on 5 Mar 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Rich C. on 26 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

6/10 Okay

Kathleen

Liked: Cleanliness
The front desk staff were very helpful and friendly however we found the room we were assigned had not been cleaned from the previous guest. The front desk noted it was marked clean in the system and this seems to be a problem with housekeeping. We were on the first floor and the utility room across from the pool had a loud alarm beeping repeatedly for hours.
Response from Rich C. on 26 Feb 2024
Thank you for sharing your feedback with us regarding your recent stay. While we're pleased to hear that you found our front desk staff to be helpful and friendly, we are truly sorry for the issues you encountered during your stay.We apologize for the oversight regarding the cleanliness of your room upon arrival. This is certainly not the standard of service we strive to provide, and we have addressed this matter with our housekeeping team to ensure it does not happen again in the future.Additionally, we apologize for the disturbance caused by the alarm beeping from the utility room near the pool. We understand how disruptive this must have been to your experience, and we sincerely apologize for the inconvenience.Your feedback is extremely valuable to us as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.

10/10 Excellent

richard

Liked: Cleanliness, staff & service
Very clean and courteous staff
Stayed 1 night in Feb 2024
Response from Rich C. on 23 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and the hotel clean. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Philip, Brockville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff very helpful and friendly. Good breakfast. Enjoyed our stay
Stayed 1 night in Feb 2024
Response from Rich C. on 22 Feb 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

8/10 Good

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Dec 2023
Response from Rich C. on 22 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area to stop on the the way to NC
Stayed 1 night in Feb 2024
Response from Rich C. on 19 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Hai H

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Included breakfast was okay, not great. Managed to get a full night's sleep there which is rare in a hotel.
Stayed 1 night in Feb 2024
Response from Rich C. on 19 Feb 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you had a comfortable night's sleep during your recent visit.Your satisfaction and well-being are of utmost importance to us, and we're glad to know that you found our accommodations conducive to a restful night. Additionally, we appreciate your feedback regarding the included breakfast. We are always looking for ways to enhance our offerings, and your comments will be taken into consideration as we continue to improve our services.Should you ever find yourself in the area again, it would be our pleasure to welcome you back for another enjoyable stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rich C. on 15 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Susan

Stayed 1 night in Feb 2024
Response from Rich C. on 21 Mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

christopher

Travelled with family, Travelled with pets
Liked: Amenities, property conditions & facilities
We will definitely be returning, We went there to visit our daughter for her birthday, As we had a very old deaf arthritic dog, We needed a ground floor room, I called the hotel 4 times in 1 week to make sure this was possible and Michaela made it happen and it was super easy to take our dog out the side door as we were 3 doors down So that alone made our stay perfect, The room was clean and we had a mini fridge to have my daughters cake...lol. Her friends came for cake and the party was brought to her, We had a lovely breakfast, We could not have had a better place to be home away from home . Thank you. Especially to Michaela We will see you very soon
Stayed 1 night in Feb 2024
Response from Rich C. on 6 Feb 2024
Thank you so much for choosing to stay with us and for sharing your heartwarming feedback! We are absolutely delighted to hear about your fantastic experience during your recent visit to our hotel.It warms our hearts to know that Michaela and our team were able to accommodate your special requests and make your stay truly memorable. Providing exceptional service and ensuring the comfort of our guests, including their furry friends, is something we take great pride in. We're thrilled to hear that everything went smoothly and that you felt at home away from home.Your kind words mean the world to us, and we're so glad to have been a part of your daughter's birthday celebration. It sounds like a wonderful gathering, and we're honored to have played a role in making it special.We truly appreciate your perfect rating and your loyalty to our hotel. It was a pleasure hosting you, and we can't wait to welcome you back for another incredible stay. Please don't hesitate to reach out if there's anything else we can do to make your next visit even more memorable.Until we have the pleasure of seeing you again, take care and warmest wishes from all of us here at the Hampton Inn Fredricksburg!

10/10 Excellent

Ian, Thetford Mines

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel. Friendly reception, near highway.
Stayed 1 night in Jan 2024
Response from Rich C. on 30 Jan 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2024
Response from Rich C. on 29 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, lots of food nearby, great spot to rest on trips up and down Rt 95
Stayed 1 night in Jan 2024
Response from Rich C. on 29 Jan 2024
Thank you for choosing to stay with us and for providing your feedback with a perfect 5 out of 5 rating! We truly appreciate your time and your positive comments about your experience.We're delighted to hear that you found our location easy to access and convenient, with plenty of dining options nearby. It's wonderful to know that our hotel served as a great resting spot during your travels along Route 95.If there are any other details you'd like to share about your stay or if there's anything we can do to make your next visit even better, please feel free to let us know.We look forward to the pleasure of serving you again in the future.

8/10 Good

Joyce

Travelled with partner
Very comfortable bed and well appointed room
Stayed 1 night in Jan 2024
Response from Rich C. on 29 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the room to be well-appointed and the bed very comfortable. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Jeffrey, Hampstead

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rich C. on 23 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rich C. on 11 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities
Breakfast was below average
Stayed 1 night in Jan 2024
Response from Rich C. on 3 Jan 2024
Thank you for sharing your feedback about your recent stay, and we appreciate your honesty in providing a rating of 3 out of 5.We're sorry to hear that the breakfast did not meet your expectations. Your input is important, and we will use your comments to assess and improve our breakfast offerings.If there are specific aspects you'd like to share or if you have additional comments, please feel free to reach out. We hope to have the opportunity to better meet your expectations on your next visit.

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service… room was very clean and exactly as advertised! Will definitely go back!
Stayed 1 night in Dec 2023
Response from Rich C. on 2 Jan 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Steven

Stayed 1 night in Dec 2023
Response from Rich C. on 18 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Gerard, Angier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its area is easily accessible and Wegmans is bear by...lol
Stayed 1 night in Dec 2023
Response from Rich C. on 28 Dec 2023
Thank you for your 5-star rating and positive comments! We're delighted to hear that you found our hotel's area easily accessible and that the proximity to Wegmans added to your experience. We appreciate your feedback and look forward to welcoming you back for another excellent stay.

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Rich C. on 17 Jan 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Rich C. on 15 Jan 2024
Thank you for choosing our hotel and for awarding us a perfect 5-star rating! We appreciate your positive feedback, and we're delighted to know that your stay met your expectations.If there's anything specific you loved about your stay or if there are any preferences you'd like us to note for your future visits, please feel free to share.We look forward to the opportunity to welcome you back and provide you with another excellent experience.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Rich C. on 22 Dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Good

Emile

Stayed 1 night in Dec 2023
Response from Rich C. on 18 Dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Rich C. on 7 Feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rich C. on 12 Dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rich C. on 5 Dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly crew
Stayed 3 nights in Nov 2023
Response from Rich C. on 5 Dec 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

8/10 Good

Patti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable hotel nest dining options and pretty close to downtown. Only draw back is hearing the highway at night.
Stayed 1 night in Nov 2023
Response from Rich C. on 28 Nov 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rich C. on 22 Nov 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks well kept and the front desk people were courteous and helpful.
Stayed 1 night in Nov 2023
Response from Rich C. on 20 Nov 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and the hotel clean. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

Linda

Stayed 1 night in Nov 2023
Response from Rich C. on 28 Nov 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, comfortable and convenient. Breakfast was great. Check in staff could have been a bit more friendly. Otherwise everything was perfect. This is my second stay here. I’ll be back again soon.
Stayed 1 night in Nov 2023
Response from Rich C. on 7 Nov 2023
Thank you for your excellent feedback and for rating us a perfect 10! We're thrilled to hear that you found the hotel clean, comfortable, and convenient, and that you enjoyed the great breakfast during your stay.We appreciate your comments about the check-in staff, and we'll use this feedback to improve our service. We're pleased to hear that you've had a second stay with us and plan to return soon. Your loyalty is greatly appreciated.Your satisfaction is important to us, and we look forward to serving you again in the future. If there are any specific suggestions or requests to make your next visit even better, please don't hesitate to let us know. Thank you for choosing us for your accommodations, and we can't wait to welcome you back.

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place that made us happy and surprised at each turn. Everyone was so welcoming and the hotel seemed well cared for. Zach checked us in and took extra steps to make us feel safe when an odd person walked in. Also, as we were leaving, the front desk person came running out to us and brought my smart watch that I had accidentally left on the bed. The housekeeper had found it and brought it to the front desk right away. They could have easily chosen another way of handling this expensive item, but instead they went the extra mile to make sure I had it back. So grateful! We would definitely stay here again and are so glad we stumbled on this hotel.
Response from Rich C. on 6 Nov 2023
Thank you for your wonderful feedback and for rating us 5 out of 5! We're delighted to hear that you had such a pleasant and surprising experience during your stay.It's fantastic that our staff, particularly Zach at the front desk, went above and beyond to ensure your safety and comfort. We're proud to have a team that is welcoming and attentive to our guests' needs. It's also heartwarming to hear about the honesty and integrity of our housekeeping team in promptly returning your smartwatch.Your satisfaction is important to us, and we look forward to the opportunity to serve you again in the future. If there are any specific suggestions or requests to make your next visit even better, please don't hesitate to let us know. Thank you for choosing us for your accommodations, and we can't wait to welcome you back.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and welcoming
The front desk staff was very welcoming and quick to do check-in. The room was clean and updated. The lobby and eating area was nice looking. Overall a great stay!
Stayed 1 night in Oct 2023
Response from Rich C. on 30 Oct 2023
Thank you for your fantastic feedback and for rating us a perfect 10! We're thrilled to hear that you had an excellent experience during your stay.It's great to know that our front desk staff was welcoming and efficient during check-in, and that you found your room to be clean and updated. We're pleased that you enjoyed our lobby and eating area as well.Your satisfaction is important to us, and we look forward to the opportunity to serve you again in the future. If there are any specific suggestions or requests to make your next visit even better, please don't hesitate to let us know. Thank you for choosing us for your accommodations.

8/10 Good

Jarob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rich C. on 30 Oct 2023
Thank you for your feedback and for rating us 8 out of 10. While you didn't provide specific comments, your rating helps us understand your overall experience.We appreciate your stay and hope to have the opportunity to better serve you in the future. If you have any specific comments or suggestions to share in the future, please don't hesitate to reach out. Your satisfaction is important to us, and we look forward to hosting you again. Thank you for choosing us for your accommodations.

10/10 Excellent

Dominick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rich C. on 30 Oct 2023
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 2 nights in Oct 2023
Response from Rich C. on 25 Oct 2023
Thank you so much for your kind words and 10-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised how nicely our room was set up. Very nice and clean.
Stayed 1 night in Oct 2023
Response from Rich C. on 23 Oct 2023
Thank you for your wonderful feedback and for rating us 5 out of 5. We're thrilled to hear that you had a pleasant surprise upon entering your room and found it to be nicely set up, very nice, and clean. Providing a comfortable and clean environment is important to us, and we're pleased to have met your expectations.Your satisfaction is our top priority, and we look forward to the opportunity to serve you again in the future. If there are any specific suggestions or requests to make your next visit even better, please don't hesitate to let us know. Thank you for choosing us for your accommodations.

10/10 Excellent

Brad, New Bern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Many dining options. Room is very comfortable. Lots of outlets.
Stayed 1 night in Oct 2023
Response from Rich C. on 18 Oct 2023
We greatly appreciate your 5-star review! It's wonderful to hear that you enjoyed your stay with us.Our location is indeed in a fantastic area with many dining options, and we're thrilled that you found it convenient. We believe that having a variety of dining choices enhances our guests' experiences.We're also delighted to hear that your room was comfortable and that you found plenty of outlets available. Your comfort and convenience are of utmost importance to us, and we're glad to have met your expectations.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything more we can do to make your next stay even better, please feel free to let us know. Safe travels!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Rich C. on 19 Oct 2023
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!