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Reviews of Courtyard by Marriott Alexandria Old Town/Southwest

3 out of 5
Courtyard by Marriott Alexandria Old Town/Southwest
2700 Eisenhower Ave, Alexandria, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 999 reviews" "
Rating 8 - Good. 297 out of 999 reviews" "
Rating 6 - Okay. 76 out of 999 reviews" "
Rating 4 - Poor. 37 out of 999 reviews" "
Rating 2 - Terrible. 25 out of 999 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here everytime we come to NOVA.
Stayed 1 night in Jan 2024

10/10 Excellent

Kongrit

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey nice property. Not a walking hotel but we had a car and it is convenient.
Stayed 1 night in Apr 2024

6/10 Okay

Yuelu

Disliked: Property conditions & facilities
There is construction going on around the property. Because it's located next to the highway, it gets quite noisy at night. I would not consider the staff here friendly or helpful... If I return to the DMV area, I would NOT return to this hotel.

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the bistro are second to none. Stellar service and excellent food! Rooms were comfortable and cozy. Very satisfied with my stay! Thank you Marriott team!!!!
Stayed 14 nights in Mar 2024

10/10 Excellent

Chadd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Mar 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! My only problem was that the restaurant/bar area always opened so late.
Stayed 4 nights in Mar 2024

10/10 Excellent

Gloricia, S Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel 9.5/10. Wish there was a pool.
Stayed 1 night in Mar 2024

10/10 Excellent

Jamiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sharon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay pleasant staff
Stayed 1 night in Mar 2024

10/10 Excellent

MAYUR, ventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good !
Stayed 2 nights in Mar 2024

6/10 Okay

Teyonna

Travelled with partner
My stay was “Ok” had a few problems but overall it was Good. Quiet area.. Good parking. I didn’t receive my deposit back either. I’m talking to the manager now and they seem understanding.
Stayed 7 nights in Feb 2024

4/10 Poor

stephen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely musty and damp. There were repairs to the ceiling like there had been a leak. Overall out of date.
Stayed 3 nights in Feb 2024
Response from Amanda B. on 6 Mar 2024
Stephen, Thank you for providing your valued feedback regarding your recent stay. We sincerely apologize for falling short of meeting your expectations. I will follow up with our Engineering team to ensure we are following proper protocol in regard to odor and the ceiling damage as you mentioned. Again, thank you for your feedback and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

lisa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the parking and secured doors after hours.
Stayed 2 nights in Feb 2024

10/10 Excellent

Arnold

Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

WARREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location - could have more lighting
Stayed 1 night in Jan 2024

10/10 Excellent

Arlan

Stayed 4 nights in Jan 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Maurice

Travelled with partner
Liked: Amenities, property conditions & facilities
Food particles on the floor and staff tried entering multiple times instead of waiting for us to open the door.
Stayed 1 night in Jan 2024

4/10 Poor

pranav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing great, toilets were pathetic. Room service did not clean the room.. Staff were great. Food was good at Cafetaria downstairs
Stayed 2 nights in Jan 2024

10/10 Excellent

Roderick

Business traveller
Stayed 1 night in Jan 2024

10/10 Excellent

Tonya, Richmond

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Mir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at a convenient location
The hotel itself and the rooms were in excellent shape, and we do highly recommend the hotel. Our sole unhappiness (addressed by the hotel, and now resolved) stemmed from miscommunication / misunderstanding regarding "included breakfast". After the first day of frustration, we simply skipped breakfast. We will return to this hotel if we are in the area - it is just that we will probably go somewhere else for a breakfast!
Stayed 2 nights in Jan 2024

10/10 Excellent

Marissa

Stayed 1 night in Dec 2023

10/10 Excellent

Kayla

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Second time stay and I will forever pick this location.. super close to wegmans and other stores. Staff is great . It’s quiet and warming at the same time.
Stayed 1 night in Dec 2023

8/10 Good

Aleida

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Karen

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Stayed 2 nights in Dec 2023

8/10 Good

ronita, Fredricksburg

Stayed 2 nights in Dec 2023

2/10 Terrible

Victoria

Stayed 2 nights in Dec 2023

10/10 Excellent

robert, Clarksburg

Liked: Cleanliness, staff & service
it's just fine. no expectations and no complaints.
Stayed 1 night in Dec 2023

2/10 Terrible

Aegis

Stayed 1 night in Dec 2023

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023

10/10 Excellent

Stefanie

Stayed 2 nights in Nov 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious hotel with comfortable rooms, easy parking, located close to Old Town Alexandria. Has on-site dining options as well. Staff were all great!
Stayed 1 night in Nov 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Needs better dining options.
Stayed 2 nights in Nov 2023

6/10 Okay

Jennifer

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Nov 2023

4/10 Poor

Venu

Business traveller
Disliked: Staff & service
The property was overbooked. The staff was extremely courteous but sent me to another property that was 45 mts away and I checked in around midnight. I had business meetings the next day which meant I had to cab it back to the hotel's vicinity - cost me dearly. I neither got a call nor an email about the property being overbooked. I would not have wasted an hour getting to the property from the airport had I received a heads up. Marriott needs a better system to prevent this situation.
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Accessible
Hotel front desk employees were extremely nice and helpful. The hotel was clean, convenient, close to highway, metro, restaurants, and movie theatre
Stayed 1 night in Nov 2023

10/10 Excellent

fatma

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Raedyn

Liked: Property conditions & facilities
nice stay
Stayed 1 night in Nov 2023

10/10 Excellent

Arnaldo, Brentwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023