Nice hotel located in ideal area to get to metros, meaning access to Milan is ideal. The room is really modern and is really good value. Air-con worked and there was a mini fridge available with a small range of refreshments (which we didn't use)
During the stay we experienced a leak in the bathroom from the room upstairs as there was a water dripping from the light. When we informed the staff they showed minimal concern. Saying that they'd get an engineer to look at it, the staff gave us no information as to whether the room was safe and whether the leak had been fixed.
Staff showed poor customer service, feeling like they didn't care and you were simply 'another' customer.
Breakfast was okay, while it felt like a free for all with other hotel visitors jumping infront of queues. Catering staff were rude and took half empty glasses while we'd left the table to grab more breakfast.
Overall the hotel itself is great, modern and has free wifi!!! However the staff lack customer service and care, meaning that not many people would return for a second trip.
Difficult to get to this hotel as it is on the overground train about 8 stops from Milan centre. Once at the station it is a bus journey to the hotel 1 Euro but stops about 1KM from the hotel then you have to walk.
Since our stay we realise that the hotel offers a shuttle service to and from the local train station for 5 Euro, so ring them when you get to the station.
We stayed in a twin room which offers a single and a twin bed, which were comfortable but not quite Premier inn standard. Shower room to dream of however and a nice touch with touch sensitive lighting controls.
Overall we were very pleased with our choice of hotel but would say the town doesn`t offer much so probably best to stay in the hotel for food, menu limited but ok and in Italian only, would recommend ordering a side dish with any mains ordered as the main comes without any trimmings.
Traveller from England
Mirage Hotel is located 10 minutes from the New Fiera Milano Exhibition Complex, which is located between Pero and Rho. The …More
Myself and 4 other guests stayed at the hotel over the Italian Grand Prix weekend. All of us would recommend the hotel, the staff were friendly and helpful, rooms were modern and clean. Over the grand prix weekend they run a shuttle to and from the circuit. The only downside we found was that they did not cater for gluten allergies.
Staff very helpful, nice and clean。bathroom is bit small, but ok, since all Europe hotel room are small. Only one thing To be mentioned, not walking distance to metro, we have to drive 4 minutes to metro station. Driving in Italy city is not that great experience, every city, small or big, has limitations, we don't know if we got tickets yet, just got back yesterday. in term of the price, it is very good deal.
If you're looking to stay in a quiet area near Milan, this is the perfect place. Not too far from the metro or train station, and you can easily get to the city center in less than 15 minutes. There is a shopping mall in a walkable distance, most of the stores that are in Milan, but without the crowd and tourists. Very modern, new and clean facilities.
Very friendly hotel staff. Loved it!
Home of the Arco della Pace, an arch originally built for Napoleon in 1807, and Leonardo Da Vinci’s Fading Fresco, Northern Milan is filled with history and culture. Italian history comes to life in the local museums, which feature artifacts extending back to medieval times. Visitors in need of relaxation can browse through local shops or spend an afternoon in one of the area's many parks.
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