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Difficult to find the entrance to the hotel. Day1, when we arrived to the hotel after a tour at about 10.30pm in the night, my sensodyne Repair & Protect toothpaste was missing from the toilet. When I noticed it was missing, we were already changed to go to bed because we had a busy schedule next ...
Room was lovely, access to a pool, gym and sauna was welcomed. However some things were unexpected- we asked for a smoking room for example but were given a non-smoking room (without being told before our stay). I also felt mislead by 'access to free spa'- maybe my concept of what a spa is was very ...
All was great. Excellent room. Close parking. Very good breakfast and we eat very good at night in the hotel restaurant.
We cannot fault the service from every member of staff in the entire hotel. From the moment of our greeting as we entered the hotel until the minute we left everyone was very professional and as helpful as they could possibly be. Our room was clean and very comfortable and was cleaned daily. The ...
The hotel staff were courteous and helpful. There was a problem with booking the shuttle bus and it us worth calling in advance for an airport transfer rather than pay more by getting a taxi. The area is not great in terms of facilities and is about 20 minutes away from the Centre by car.
A bit akward the breakfast location. Maybe more near the lobby lounge.
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