Ratings based on 216 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller

Stay at Steigenburger, Baden Baden

Posted 24-Nov-2014 on Hotels
Business trip and the stay at the hotel was good. Very friendly and courteous staff.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 10-Oct-2014 on Hotels
4 out of 5
by James from Mechanicsburg, PA USA

A great tradition

Posted 08-Oct-2014 on Hotels
My wife comes to frankfurt each year on business. We make a point of coming to baden baden beforehand to unwind after the flight from the US, and we always stay at the steigenberger. We get great service and especially love coming down in the morning to have breakfast in style. This has now become an annual event.
3 out of 5
Recommended
for Everyone
by A verified traveller from Copenhagen, DK

Fantastic location

Posted 20-Aug-2014
Fantastic location, very good breakfast, friendly, but hotel is shabby and needs updating.
5 out of 5
by Key West from Cheshire

A step back in time

Posted 04-Aug-2014 on Hotels
A hotel with real character and the elegance of earlier times. It felt as if I had strayed into the 1950s in the best possible ways. Very reasonably priced for what was on offer, the room was enormous. The location could hardly be better and the view charming and interesting.
Comment from Hotel Management
11-Oct-2014 by Manollo, Hotel Management
Dear Key West, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Jul-2014
Pros: Huge room, with balcony overlooking the river. Huge bathroom and delicious breakfast. very nice staff
Cons: A/C is a must for a hotel like this. could not believe there was no AC. TV very old, should be changed
Location: the park is right accross from the hotel, perfect for a morning walk. the thermal baths only 5 minute walk
Perfect 3 romantic days in Baden-Baden. Great breakfast and great room
Comment from Hotel Management
07-Feb-2015 by Manollo, Hotel Management
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
3 out of 5
by Mrs G from London

Disappointing

Posted 13-Jun-2014 on Hotels
This hotel is not as upper cut as it thinks it is - the décor is often tired (fraying carpets, scuffed skirting boards, chandeliers with pieces missing) and dated (for example, the TV in our room was tiny, especially considering the size of the room, and was an old fashioned one, rather than a flatscreen). In addition, it didn't have aircon, which was really disappointing. We had a special rate but I still don't think it was worth what we paid. Excellent breakfast and good wifi though.
Comment from Hotel Management
11-Oct-2014 by Manollo, Hotel Management
Dear Mrs. G, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Highly recommend!

Posted 09-Jun-2014
Great locations, near lots of sites, very helpful staff.
Comment from Hotel Management
07-Feb-2015 by Manollo, Hotel Management
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
5 out of 5
by A verified traveller

superb hotel

Posted 28-Jan-2014 on Hotels
Can't beat this hotel for elegance, style and service.
Comment from Hotel Management
17-May-2014 by Manollo, Hotel Management
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, great location

Posted 15-Dec-2013
Nice staff
Comment from Hotel Management
05-Mar-2014
Dear guest, Thank you for your visit in the STEIGENBERGER EUROPÄISCHER HOF in Baden-Baden. We like to thank you for taking the time to send us your experienced incidents and your comments about your impression about the hotel in general. Best regards from Baden-Baden Kai-Uwe Wellner Manager