Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Frankfurt

Posted 05-Dec-2016
Lage ist super zentral in Baden-Baden, ideal für das Kongresshaus. Frühstücksbuffet ist sehr gut. Das Zimmer war schön und sauber, das Bad vielleicht nicht mehr ganz neu.
5out of 5
by A verified traveller from 静岡

バーデンバーデンのホテル

Posted 29-Oct-2016
Location: カジノ、SPAなどは徒歩圏内で快適です。
非常にスタッフがフレンドリーで色々と教えてくれました。バーデンバーデンを観光するうえでもお勧めです。
4out of 5
by Josh from LA

Posted 29-Jun-2016 on Hotels
Nice hotel. Decent breakfast. Ok wifi, but had to log in every time. Very close to baths and casino and shops.
5out of 5
by Robert from Ebikon Kanton Luzern Schweiz mit Rosy

Einmal Merkur wieder Merkur !

Posted 11-Apr-2016 on Hotels
Wir besuchten vier Mal das Thermalbad, gingen einkaufen, besuchten ein Konzert mit klassischer Musik, das Frauenkloster, die Stiftskirche, das Tourismusbüro und spazierten in der Parkanlage. Baden-Baden ist zum Erholen bestens geeignet. Die Hotelangestellten sind sehr freundlich und geben sehr gut Auskunft. Das Essen und insbesondere der Riesling-Wein sind im Merkur sehr gut.
5out of 5
by Roland from Langrickenbach (CH)

Baden Baden eine Reise Wert :)

Posted 04-Apr-2016 on Hotels
War in Baden Baden auf einem Kongress, das Hotel liegt sehr Zentral, kann ich nur empfehlen.
4out of 5
by Maria from Riehen

Posted 03-Apr-2016 on Hotels
Ich habe alle Hilfe bekommen was ich benötigt habe und auf einem sehr netten Art.
5out of 5
by A verified traveller

部屋の鍵は操作が難しいです

Posted 26-Feb-2016 on Hotels
チェックイン時にちょっとした手違いが有ったが、その際の対応が親切で安心できる。2度目の宿泊だが、朝食もまずまずで、大変気に入っている。今回電子化された部屋の鍵は少し操作に慣れが必要。最初は部屋から暫く出ることが出来ずに焦った。
3out of 5
by jeffrey from Kent

A great stay but could have been better

Posted 15-Jan-2016 on Hotels
New Year stay, lovely town, plenty shops, restaurants, places of interest. Hotel room was lovely, hotel overall however a little disappointing. Please be aware that the hotel advertises an in hotel bar and lounge which doesn't exist. This is even advertised in the hotel booklet in the room. This is a factor that would have impacted our choice of booking this hotel in the first place. We had booked two rooms in the same booking which ended up in different sections of the hotel accessed by different external entrances. When asked if they had rooms nearer together, our request was met with a very disgruntled attitude by the receptionist. The hotel also advertises tea and coffee making for the room on request. Unfortunately we could not get this as we were told for a hotel with in excess of 30 rooms there were only 12 kettles! An exceptional restaurant attached to the hotel is what saves the hotel's bacon. We ate there every evening and was not dissappointed. Also the rooms cannot be faulted and were cleaned daily. Hotel is in excellent position for access to town
5out of 5
by Dennis from Michigan

A gem in Baden Baden.

Posted 21-Dec-2015 on Hotels
Excellent hotel with a great restaurant .
4out of 5
by Annette from Palm Springs

Good location , clean rooms

Posted 20-Dec-2015 on Hotels
Perfect place for a short stay. Problem with the parking