Ratings based on 691 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
50% of guests recommend
3.1 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from manchester, England

Okay hotel, not so friendly staff

Posted 03-Jul-2016
Based only on a one night stay after booking online around 7pm and arriving at 11pm. Was stuck at the desk for 40 min as they tried to find my booking. Tended to Randomly wander off and disappear, and we're less then friendly when asked a question on the phone. Sandwiches are supposed to be 24hrs but told me they didn't have any so my Fiancè and myself went to bed with nothing to eat (no one was open to deliver) I would not recommend this hotel, and I can usually sleep anywhere. That being said morning staff seemed alot more friendly
4out of 5
by A verified traveller from Lancs.

Perfect location for the airport.

Posted 19-Jun-2016
Pros: Location and room.
Cons: Breakfast.
Great room. However, very disappointed with the standard of breakfast. Orange juice tasted like weak cordial. Fresh orange would have been more acceptable. Instant coffee a definite no no. We needed a good breakfast before flying too.
1out of 5
by A verified traveller

Awful - don't stay here

Posted 06-Jun-2016
The rooms were hideously outdated, I don't think place has had a lick of paint since the 70s, the room wasn't clean. Several other things....don't stay here.
1out of 5
by A verified traveller


Posted 26-Apr-2016 on Hotels
Hotel was appalling, thankfully I was moved down the road to their sister hotel, which although very busy was a lot better.
2out of 5
by peter from Derby

More like a bail hostel than hotel

Posted 19-Mar-2016 on Hotels
Absolutely awful place - breakfast was poor quality, there was nowhere to get a drink after breakfast. Priter not working so could not get a reciept for anything. This will be my last ever time staying with Britania hotels.
3out of 5
by James W.

airport closr

Posted 17-Mar-2016 on Ebookers
Good hotel. Payed for breakfast but breakfast not open for early morning flight. S
1out of 5
by Robert from Shropshire

poor bed, nice staff

Posted 16-Mar-2016 on Hotels
It was clean and that is all, very small for a double, bed was not comfortable but the staff were helpful. In need of DIY, holes in walls etc.
1out of 5
by Gina from Canada

Worst hotel because of staff.

Posted 03-Mar-2016 on Hotels
Had a long stop over between my extremely long flights. So booked this hotel. All on booking websites and the hotels website it specifys there is wifi in rooms... When I got to my room, no wifi! Desk clerk told me none of the rooms have wifi only the dining area. Went to the dining area, three of my devices didn't connect - apparently wifi doesn't work. Kitchen began at 4pm for room service. Chef wasn't there to cook anything, had to wait until 6pm. 6pm came around and he still wasn't there. I went to the bar area as no one was answering phones and bar staff told me he's not around and hadn't called in, no one knew if he was even going to show up. Sandwiches are available 24hrs, I requested this and scenario went back to the chef not being there. Had to go out and search for food. I asked about shuttle service and booked when I went to take the shuttle, it had been cancelled and not one person decided to tell me. Therefore had to get a text. Hotel wasn't bad for a stopover but the service and staff was terrible. Literally the worst hotel I've ever been too because of the staff.
5out of 5
by Nathanael


Posted 08-Feb-2016 on Hotels
Room clean as always nice size, very good service by the staff no complaints good value for money
4out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Feb-2016 on Hotels