Interior

Reviews of ibis Wellingborough

2 out of 5
ibis Wellingborough
Enstone Court, Wellingborough, England

Reviews

8.0

Very good

Rating 10 - Excellent. 228 out of 652 reviews" "
Rating 8 - Good. 272 out of 652 reviews" "
Rating 6 - Okay. 95 out of 652 reviews" "
Rating 4 - Poor. 31 out of 652 reviews" "
Rating 2 - Terrible. 26 out of 652 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Stayed 1 night in Jun 2023

4/10 Poor

Jayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Gill

Stayed 1 night in May 2023

4/10 Poor

Andrew

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Thin walls
Very noisy
Stayed 2 nights in Apr 2023

2/10 Terrible

Andrew

Stayed 1 night in Apr 2023

2/10 Terrible

David

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
What a joke
First of all I didn't get the room that I booked so instead of telling me that at reception they just took my room payment. They put me in a room with 2 beds pushed together. No chair for the table, completely dated room, incredibly un-appealing. This place looked like more of a college dormitory than an actual hotel. Staff were young and rude without offering a managers assistance. Chose to book at another hotel close by. Drinks were out on tap also what a joke. The place is really beaten up and unprofessional. Clearly I wouldn't stay there if my life depended on it because I went to another hotel. No refunds offered and no support provided by the hotel for them not having the room that I booked with them. Oh and they disconnected their phone line - yeah that's the kind of place this is!
Stayed 1 night in Apr 2023

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe a nd very clean for a lady alone travelling..
Stayed 4 nights in Apr 2023

6/10 Okay

Hursh

Stayed 1 night in Feb 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The room wad very dated and tired. Shower had very low pressure so that was very disappointing, a good working shower should be a minimum. Beds, furniture and room all a little tatty and dirty. Breakfast was passable, not worth the money though.
Stayed 1 night in Mar 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place for travellers
Actually a nice hotel. Room was pleasant and warm. Great wifi and very comfortable. The food was reasonable, however the breakfast was really great, loads of choice and plenty of it. Staff every helpful and welcoming.
Stayed 1 night in Mar 2023

2/10 Terrible

Maggie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
On arrival and leaving the staff were very polite and friendly. The room wasn't very clean, the beds were two singles put together with the quilt to small and not fitting across both beds properly, plus the pillows were very small and only one each. No spoons to make a drink, no remote control for TV, the bathroom had no extractor fan, so when you had a shower it became steamy! Plus one of the towels had dirty marks on one side. So it's with regret we won't be stopping there anymore....
Stayed 1 night in Feb 2023

6/10 Okay

N G

Business traveller
Disliked: Cleanliness, property conditions & facilities
Needs some TLC
Hotel is looking a little dated, carpets in rooms dirty and stained.
Stayed 2 nights in Mar 2023

8/10 Good

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean tidy basic Ibis.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jake

Stayed 1 night in Feb 2023

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2023

6/10 Okay

alfie thompson

Stayed 1 night in Feb 2023

8/10 Good

O D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Frederick

Stayed 1 night in Jan 2023

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Barry

Liked: Property conditions & facilities
Disliked: Room comfort
Not up to expectations and stay spoilt by noise.
We had stayed in an Ibis Styles previously, so perhaps expected more due to that experience, which was really good. The room was okay, except that no hand towels had been provided and we were given a bath mat, when asking for a towel! However, the worst part of the experience was the noise from the repair (?) work being undertaken outside the door to our room, starting rather early in the morning.
Stayed 1 night in Jan 2023

8/10 Good

loris

Stayed 1 night in Jan 2023

8/10 Good

Giselle

Stayed 1 night in Jan 2023

10/10 Excellent

Gill

Stayed 2 nights in Dec 2022

8/10 Good

Mel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Colin

Stayed 1 night in Dec 2022

10/10 Excellent

Phil

Stayed 1 night in Dec 2022

10/10 Excellent

Steve

Stayed 2 nights in Dec 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Kerryann

Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent place to stay. Very high standard of cleanliness.
Stayed 1 night in Nov 2022

10/10 Excellent

Ananda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2022

8/10 Good

Alex

Stayed 1 night in Oct 2022

2/10 Terrible

Lisa

Disliked: Staff & service, amenities
Stayed 2 nights in Oct 2022

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was a good stay very happy to come back
Stayed 1 night in Oct 2022

6/10 Okay

Susan E

Business traveller
Liked: Staff & service
For a 2 star hotel it was ok but pricey compared to other offerings - while the room had all basic needs, the sofa was dirty and some of the grouting needed replacing. The shower drain was very slow. The TV was on audio description and the remote did not have sufficient admin rights to change it and the audio was very loud. Facilities were ok. Next door to a Macdonalds and a pub (but it does close early!). There is some basic food and a small bar onsite.
Stayed 1 night in Sep 2022

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toni receptionist 👏🙌
There was a bit of the situation where I have reached the hotel but booking reservations wasn’t showing on the hotel computer system. Booking was booked over one hour ago. Receptionist Toni was so helpful and went out her ways to help me. Very kind and very mature for her age. She does deserve appreciation and applause 👏 she is an asset to Ibis Wellingborough hotel.
Stayed 1 night in Sep 2022

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good Ibis
Nothing spectacular. Usual ibis features. Very friendly staff though. Quick check-in. Lots of free parking. Opposite a Mcdonalds and a foodie pub. Nothing else is walkable, but ideal location for myself for a work visit.
Stayed 1 night in Apr 2022

10/10 Excellent

mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Andrew

Stayed 1 night in Sep 2022

6/10 Okay

Gary

Stayed 1 night in Sep 2022

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All the stag were pleasant and polite, very helpful
Stayed 1 night in Aug 2022
Response from Hotel Team Leader on 9 Sept 2022
Dear MargaretWe very much appreciate your comments regarding your stay at the ibis Wellingborough. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope your next visit will be as pleasant as the previous one. Sincerely, Danika Hotel Team Leader

2/10 Terrible

Danielle

Stayed 1 night in Aug 2022

8/10 Good

Martyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Basic. It's a bed. No decor in the room, felt bare, boring and empty. Hard chairs no soft furnishings. Room and bathroom was clean. Breakfast was good, full English, but they don't cook eggs, so scrambled or nothing.
Stayed 1 night in Aug 2022

8/10 Good

mark

Stayed 1 night in Aug 2022

8/10 Good

A J

Stayed 1 night in Aug 2022

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lush. Thank you for kind and awesome service from check in and check out
Stayed 2 nights in Aug 2022
Response from Hotel Team Leader on 9 Sept 2022
Dear MargaretWe very much appreciate your comments regarding your stay at the ibis Wellingborough. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope your next visit will be as pleasant as the previous one. Sincerely, Danika Hotel Team Leader