Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Brasileiro UK

Excelente

Posted 11-Jul-2016
Tudo perfeito, check in rápido, bem antes do horário, recepcionista extremamente gentil, café da manhã muito bom por preço justo, limpíssimo, camas e travesseiros bons e cheirosos.
2out of 5
by A verified traveller

NOT TOO GOOD

Posted 27-Jun-2016
Pros: THE STAFF
Cons: BETTER BEDS, AIR CONDITIONING. A TV THAT WORKS
Location: WE WERE ONLY THERE 1 NIGHT SO CANT COMMENT
ARRIVED LATE TO BANGING DISCO AND DRUNK PEOPLE MILLING ABOUT. GOT TO THE ROOM AND THE AIR CONDITIONING WAS EXTREMELY LOUD AND NOT GOOD AT COOLING THE AIR. THE BED SAGGED IN THE MIDDLE,VERY UNCOMFORTABLE AND THE TV KEPT GOING ON AND OFF. WE DIDNT COMPLAIN AS WE WERE SHATTERED AFTER 10 HOURS ON THE MOTORWAY, BUT THIS WAS NOT UP TO SRATCH
2out of 5
by A verified traveller from Ruhrgebiet

Posted 31-May-2016
Pros: Unser Doppelzimmer hatte ein großes Badezimmer und große angenehme Betten
Wir hatten 2. Übernachtungen gebucht Sam/Son + Son/Mon - an beiden Abenden sehr laute Party Musik und sehr laute Party gäste im Hotelbar bereich ! da an Wochenenden wohl Hochzeiten und andere Veranstaltungen / Partys im Hotel veranstaltet werden !
4out of 5
by Mr Jack from Congleton Cheshire

Good place to stay

Posted 15-Apr-2016 on Hotels
Very pleasant
3out of 5
by A verified traveller from BR3

Terrible bar and restaurant service.

Posted 14-Mar-2016
15 minute queue at the bar! Restaurant food very over priced. Kids eat free but barman had added it on then seemed annoyed that I had queried it. Ice cream was served with our mains!!! Again when we asked to have it after it seemed a trouble to them. Breakfast was excellent!!!!!
5out of 5
by Theresa from cornwall

Posted 26-Feb-2016 on Hotels
great hotel, we were visiting the university so didn't see too much of the surroundings.... Breakfast was extremely expensive and not value for money
2out of 5
by Clive

sort the heating out

Posted 20-Feb-2016 on Hotels
Arrived to a friendly and efficient reception and checking was okay. Got to room undiscovered the electric wall heater was not working. The air-conditioning unit was horrendously noisy but at last but at least worked in comparison to my colleagues whose didn't work and had to have three fan heaters delivered before one worked Peter therefore left on whilst out of the room for dinner at a pub five minutes walk away this was very good and the staff were friendly. I did not have breakfast so cannot comment Checkout was nice and cheerful I will stay again but the heating lets the place down
2out of 5
by A verified traveller

Not worth the cost

Posted 10-Feb-2016
Pros: Good shower.
Cons: Upgrade your rooms or at least clean the carpets and get the heating working.
Location: I was there for work, not leisure.
Over £200 for two nights in a gloomy, cold room with grubby walls, curtains and a stained carpet. The only redeeming feature was a nice bathroom - you badly need to upgrade your rooms to this standard. Can't describe the noise the machine supposed to be a heater made. The hotel offered additional heaters but for this money they shouldn't need to do that, the rooms should be up to scratch. I'm a regular hotel user and this was the worst experience I've had for a long time. £78 per night for a hotel room overlooking the LHR runway was much quieter, warmer and much more comfortable as a complete contrast. Won't be staying here again.
5out of 5
by Milly from Sheffield

I liked it!

Posted 09-Feb-2016 on Hotels
Comfortable and relaxing.
2out of 5
by Ian from Bristol, UK

Not somewhere I would stay again

Posted 30-Jan-2016 on Hotels
Staff arguing both at reception and particularly in the restaurant. So unprofessional. The worst radiators I've ever seen in a hotel. They rattle like crazy, have wobbly sockets and are useless. They offered to provide separate individual plug in ones, but that shouldn't be necessary. I wouldn't stay here again for sure.