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Reviews of Days Inn by Wyndham Watford Gap

2.5 out of 5
Days Inn by Wyndham Watford Gap
Roadchef Motorway Svc Area, M1 Motorway, Northampton, England

Reviews

7.2

Good

Rating 10 - Excellent. 71 out of 271 reviews" "
Rating 8 - Good. 95 out of 271 reviews" "
Rating 6 - Okay. 52 out of 271 reviews" "
Rating 4 - Poor. 31 out of 271 reviews" "
Rating 2 - Terrible. 22 out of 271 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Liked: Cleanliness, staff & service
Central
Stayed 1 night in Apr 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist was friendly and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two members of staff i met are lovely people.
Stayed 1 night in Dec 2023

4/10 Poor

Brian

Business traveller
Liked: Cleanliness, staff & service
Walls between rooms thin and I could hear neighbours having conversations, also floor boards above were a. Bit creaky could hear people walking about on the first floor.
Stayed 2 nights in Nov 2023

2/10 Terrible

ian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Cristina on 26 Nov 2023
Thank you for taking the time to leave a review. I’m so sorry that you were unhappy with your stay - we'll work hard to fix the issue that you experienced. Thanks for letting us know.I do hope to welcome you back to Days Inn Watford Gap soon. Thank you again for your reviewCristina

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel and Staff with pride
Just a one night stay for me and the lads in between jobs Hotel was convenient clean and comfortable Also a big shout out to Jackie on reception who was very helpful and very welcoming, after a long day it was good to see a cheerful soul Thanks Jackie and the
Stayed 1 night in Oct 2023
Response from Cristina on 26 Nov 2023
Dear guest,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Watford Gap. It is always a pleasure to receive positive feedback.I am particularly pleased that you found DaysInn cleaned and comfortable. I will share your feedback with the team and Jackie. I do hope to welcome you back to Days Inn Watford Gap soon. Thank you again for your reviewYours sincerelyCristina and Jackie

10/10 Excellent

Tim

Liked: Amenities
Very friendly receptionist Jackie , supplied All information needed.
Stayed 1 night in Oct 2023
Response from Reception on 18 Oct 2023
Thank you for your feedback. I do hope we can welcome you back to Days Inn Watford Gap in the future.

4/10 Poor

Sara

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Struggled to find the hotel not clearly marked. Phoned customer services… first person left me on hold for 12 minutes. Phoned back again a lady clearly took the piss out of me asking for all my details then when asked for the hotel number gave me a fake number. Third time time lady gave me the number I had just called on. After asking the police where to go I got the help. Lady at reception was amazing! Incredibly helpful and disgusted with the service given. Hotel was ok, but more detail on cleaning needed but still pleasant overall. Thankyou to the lady on reception!!!
Stayed 1 night in Sep 2023
Response from Manager on 23 Sept 2023
Good eveningPlease accept our apologies that customer services weren't very helpful, this will be passed onto the relevant dept to be dealt with. I'm glad our receptionist Julies' service was better and I will also pass on these comments! Thank you for your valued feedback

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from reception on 12 Sept 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

6/10 Okay

Michelle

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were really fortunate during our stay to have Carole as our personal concierge. She provided us with local delicacies including the celestial "haribo" as opposed to the expected chocolate which is so cliche. Carole really enabled us to have maximum enjoyment at the property. We would have enjoyed the room for much longer had we not got completely lost twice: first having initially exited the northbound carriageway to find there was no hotel, realising the mistake and then heading towards Coventry to find a place to join the southbound carriageway; and second trying to find at least one sign pointing the way to the hotel behind the many parked trucks which obscure its presence from the entrance to the services. However given what we planned to use the room for the veiled location was not unappreciated. I would say it would be a good idea to bolt the beds to the wall as when it gets a bit rough it did tend to drift and it's difficult to find your rhythm when you're wheeling across the floor. The hanging rail in the wardrobe was good and sturdy and took a fair bit of weight which only added to the fun Carole had already provided. Unfortunately our stay did have a downside. There was a strange device hanging out of the window which we assumed would have heightened our erotic experience. However we were very dissatisfied that carole decided not to leave the key.
Stayed 1 night in Aug 2023
Response from reception on 7 Sept 2023
Thank you for taking the time to leave a review. I’m so sorry that you were unhappy with your stay - we'll work hard to fix the issues that you experienced. Thanks for letting us know.I do hope to welcome you back to Days Inn Watford Gap soon, Im sure Carole will be pleased to see you! Thank you again for your review

6/10 Okay

Rory

Business traveller
Stayed 1 night in Aug 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023
Response from Reception on 10 Aug 2023
Thank you for your review and we hope to see you again soon

10/10 Excellent

Candy

Stayed 1 night in Jul 2023
Response from Reception on 1 Aug 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from James on 30 Jul 2023
Hi,Thank you for your review.I am glad you enjoyed your stay and do hope to welcome you back.Kind Regards,James

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
There was a stench of urine in the room.
Stayed 1 night in Jul 2023
Response from James on 30 Jul 2023
Hi,Thank you for your review.I'm sorry that there was an odour in your room.We will work hard to make sure this issue is fixed.Kind regards,James

8/10 Good

Rev. Cornelius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Beautiful and lovely Everything was just fine
Stayed 1 night in Jul 2023
Response from Reception on 23 Jul 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Access from M1 Northbound (read comment)
Hotel is fit for purpose if nothing special is expected. Beware, access to the hotel from the M1 Northbound is through the service gate at the back of the lorry car park. Ring the bell and they will open the gate allowing you to cross the motorway. Satnav won't know and as a result, you can also access via the A5, look for the Service Gate just alongside the bridge.
Stayed 2 nights in Jul 2023
Response from Reception on 23 Jul 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service
For the most part everything was great! Out of the way from the F1 meaning everything wasn’t too congested when we travelled back and forth. Lovely short cut shown by the staff. Only disappointment was the lack of working plugs in the room!
Stayed 2 nights in Jul 2023
Response from Reception on 23 Jul 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Reception on 9 Jul 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Kim

Stayed 1 night in Jul 2023
Response from Reception on 9 Jul 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, room comfort
Ideal as a stop over
Staff where very welcoming and helpful for our stay with good information on area and how to get to places. Room was clean and tidy although some of the fixtures where looking tired. Overall it was good for a overnight stop.
Stayed 1 night in Jun 2023
Response from Reception on 29 Jun 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future

10/10 Excellent

Robert

Stayed 1 night in May 2023
Response from Reception on 6 Jun 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff!!!
The staff who checked us in and were there for the duration of our stay were absolutely lovely! They really made us feel at home. Room was pleasant and spacious, bed was comfy and the bathroom was very clean. Nothing to complain about! We stayed here en route to a concert at CBS Arena in Coventry which was only a 30min drive away so ideal for when travelling up to a concert.
Stayed 2 nights in May 2023
Response from receptionist on 25 May 2023
Dear Grace,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Watford Gap. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the team members friendly and welcoming . I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.Yours sincerelyReception

10/10 Excellent

Susan

Liked: Staff & service, property conditions & facilities
Staff very friendly x
Stayed 2 nights in May 2023
Response from Reception on 22 May 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely staff
Stayed 2 nights in Apr 2023
Response from Reception on 26 Apr 2023
I do hope to welcome you back to Days Inn Watford Gap soon. Thank you again for your review

10/10 Excellent

John

Stayed 1 night in Apr 2023
Response from Reception on 26 Apr 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Ananthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Affordable and most importantly it is well maintained and clean.
Stayed 3 nights in Apr 2023
Response from Reception on 11 Apr 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Watford Gap Sleep Over
Handy location if traveling up the M1. Helpful and friendly staff.
Stayed 1 night in Apr 2023
Response from Reception on 9 Apr 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

Debra

Stayed 1 night in Apr 2023
Response from Reception on 8 Apr 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant overnight stop
Room was just about big enough for my husband on his mobility scooter. Bathroom was not very good for him as he needs a shower/wet room, the accessible rooms at this location only have a low bath. Oversll it was very clean and seemed to be well maintained. Currently there is building work being carried out which means the parking is not as close. Reception staff friendly and helpful.
Stayed 1 night in Mar 2023
Response from Reception on 27 Mar 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed. Large spacious room, great shower and excellent check in staff.
Response from Reception on 17 Mar 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

6/10 Okay

Brian

Business traveller
It's Days Inn....what do you expect?
It is what it is! Great value for money if you are breaking a long journey going north or south. Basic, no frills - you essentially get what you pay for, which is a comfortable bed and a decent shower before the next leg of your trip. I arrived late at night which might explain the 'utilitarian, form-filling focus' of the welcome from reception, but the cleaning staff the next morning were cheerful and friendly enough.
Stayed 1 night in Feb 2023
Response from receptionist on 24 Feb 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Lovely staff. Nice touch with a chocolate on my pillow
Response from Reception on 22 Jan 2023
I do hope to welcome you back to Days Inn Watford Gap soon. Thank you again for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walls are thin but it was a welcome bed when i needed it
Stayed 1 night in Jan 2023
Response from receptionist on 5 Jan 2023
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Damian

Stayed 1 night in Aug 2022
Response from Receptionist on 22 Dec 2022
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable bed, room was great, staff very welcoming
Stayed 4 nights in Dec 2022
Response from receptionist on 17 Dec 2022
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Really friendly staff. We stay here a lot due to convenience. Always welcoming. Room 19 big and spacious. Ideal if you need to do some me work. Good WiFi and mobile reception unlike other hotels nearby.
Response from receptionist on 9 Dec 2022
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Lee

Stayed 1 night in Dec 2022
Response from Receptionist on 4 Dec 2022
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

4/10 Poor

Jatinder

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Receptionist on 19 Nov 2022
Thank you for taking the time to leave a review. I’m so sorry that you were unhappy with your stay - we'll work hard to fix the issue that you experienced. Thanks for letting us knowThank you again for your review

10/10 Excellent

Lars

Stayed 1 night in Oct 2022
Response from Receptionist on 31 Oct 2022
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

steven

Stayed 2 nights in Oct 2022
Response from Receptionist on 23 Oct 2022
Thank you for your review. I do hope we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Safeer

Stayed 1 night in Aug 2022
Response from Receptionist on 22 Aug 2022
Thank you for your review. I do hope you enjoyed your stay with us and that we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Alison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy night stay , the parking was rubbish but was a good. Night sleep for our family ! The night staff was brilliant and accommodating us and very polite ! Rooms were clean and would definitely stay again 👌
Stayed 1 night in Aug 2022
Response from Receptionist on 16 Aug 2022
Dear Alison, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Watford Gap. It is always a pleasure to receive positive feedback. I am particularly pleased that you found the staff helpful. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Yours sincerely Tanis Johnson Hotel Manager

10/10 Excellent

Delwyn

Stayed 1 night in Jul 2022
Response from Receptionist on 27 Jul 2022
Thank you for your review. I do hope you enjoyed your stay with us and that we can welcome you back to Days Inn Chester in the future.

8/10 Good

Stan

Stayed 1 night in Jul 2022
Response from Receptionist on 27 Jul 2022
Thank you for your review. I do hope you enjoyed your stay with us and that we can welcome you back to Days Inn Watford Gap in the future.

10/10 Excellent

Chandralingam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Value for money.
Stayed 1 night in May 2022
Response from Receptionist on 8 Jul 2022
Thank you for your review. I do hope you enjoyed your stay with us and that we can welcome you back to Days Inn Watford Gap in the future.

8/10 Good

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Receptionist on 6 Jul 2022
Thank you for your review. I do hope you enjoyed your stay with us and that we can welcome you back to Days Inn Watford Gap in the future.

6/10 Okay

Michael

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Receptionist on 21 Jun 2022
Thank you for your review. I do hope you enjoyed your stay with us and that we can welcome you back to Days Inn Watford Gap in the future.

2/10 Terrible

Lindsey

Disliked: Cleanliness, property conditions & facilities
Dirty tissues under the bed also cut my leg on the bathroom floor due to wood sticking out. Bugs in the toilet roll holder and muck on the head board of the bed
Stayed 1 night in Jun 2022
Response from Receptionist on 21 Jun 2022
Thank you for taking the time to leave a review. I’m so sorry that you were unhappy with your stay - we'll work hard to fix the issue that you experienced. Thanks for letting us know. Thank you again for your review

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Receptionist on 10 Jun 2022
Thank you for your review. I do hope you enjoyed your stay with us and that we can welcome you back to Days Inn Watford Gap in the future.