Ratings based on 437 Verified Reviews

3.2 out of 5
59% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Hotel out dated dirty and well over priced

Posted 05-Jul-2017
Hotel dirty , out dated expencive., will never use Brittain again .
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok hotel close to town

Posted 30-Jun-2017
Room was ok but the hotel is ready for a refurb.situated close to town and beach
3 out of 5
Recommended
for Everyone
by A verified traveller from sherburn in elmet

Friendly helpful staff

Posted 29-Jun-2017
we came first a 3 night stay we were in rooms 3 and 4 very different old and basic rooms compared to when we stayed the time before,staff were great only problem was that we paid ten pounds each room for a 12 o'clock checkout and the cleaners were knocking on the door and trying to get in at 930 in the morning which woke us up and they were quite rude saying they would be back as we weren't up and then came back saying people take the mickids when checkout is at 10 so we reprated that we had paid for a 12 o'clock checkout so they shouldn't be waking us up at 930 anyway,so they did say they hadn't been told that but still it wasn't very good trying to kick us out when we had paid that we the only downside
2 out of 5
by A verified traveller from rotherham

good location

Posted 26-Apr-2017
Pros: not a lot
Cons: a lot of improvement needed
Location: very good
The hotel is in a good location but the hotel is old and requires a lot of work, We booked in about 1430h. we went to our room and the door knob was very loose, when we went to bed I spragged it with my stick, but the room itself was freezing, I rang reception and they sent up a electric heater, the heater was not strong enough to heat a dog kennel, never mind a bedroom, we had two single beds pushed together for a double and the top cover was all stained, the time we spent in the bedroom we had to keep our coats on, The meals were very expensive breakfast £21 for two and dinner £35 for two. that's £56 for both. went to wetherspoons had a traditional breakfast for £3.30 each. only good thing was the entertainment at night, needless to say we wont be going back there. brian
4 out of 5
by A verified traveller

Convenient and clean hotel

Posted 18-Apr-2017 on Hotels
The hotel was clean and all the staff where friendly and helpful, the breakfast was good, but the coffee and sausages available at breakfast need improvements there cheap quality let it down which is a shame, but all in all we had a good stay.
2 out of 5
by David

Posted 17-Apr-2017 on Hotels
hotel is in a tired state and needs decorating bedroom floor was on a slope.
2 out of 5
by A verified traveller from cleveland

Our stay at the royal

Posted 16-Apr-2017
It was Easter so it cost £99 for one night in a double room , no hot water , no breakfast the room wasn't very clean and only one bath towel , very run down in need of bringing up to date .will never use this hotel again.
1 out of 5
by A verified traveller

Faulty room

Posted 15-Apr-2017
Upon arriving I was excited by the location and view of the hotel. Perfect for walking anywhere in town and a great view with a little park across the street overlooking the coast. The room seemed alright at first but the bathroom had scratches and kinks in the tub and toilet making it seem dirty. The first night we where unable to get hot water in the shower so I told frost desk the next day. The bed also was incredibly noisy, with any movement it make a loud creaky noise that was obnoxious. The walls to the other room where power thin and I got to hear niebhors every conversation as well as a baby crying all night. The hot water was never solved after asking front desk twice so I took cold showers. As well as booking online I got free wifi, and being an international traveler this was the only way I could look for thimgs to do, book tickets etc. upon arrival I was told I would have to pay daily if I needed wifi.
3 out of 5
Recommended
for Everyone
by A verified traveller

Weekend brake

Posted 07-Apr-2017
Over all very nice weekend nice hotel Would go back parking ok room roof had water stain on it but all ok. Hope to come back soon .
1 out of 5
by A verified traveller

Disappointed

Posted 20-Mar-2017 on Hotels
Dreadful service in the restaurant and dreadful food