Ratings based on 411 Verified Reviews

3.2 out of 5
59% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller from Kings Lynn, Norfolk

Scarborough Visit

Posted 06-Feb-2017
Pros: Close to the town and easy reach of the beach. Excellent Staff.
Cons: Getting what we paid for!
Location: Beach easy walk or Tram, great views from over the road (with seating)
Disappointed stay, roadworks and noisy pub across the road. We booked a Superior room with sea views and got neither!! No parking but they did an excellent offer at a nearby NCP Car Park which for 24 hours was £3.50. Very close to the 'Tram To Beach' and excellent views from over the road to the South Beach, Harbour and beyond.
4out of 5
for Everyone
by A verified traveller from N Yorkshire

Good value for money

Posted 29-Jan-2017
Pros: Room was clean. Bed was comfortable. Breakfast was very good.
Cons: Better signage to find your room number, we had to keep helping a chap to find room 122.
Location: Good central location.
Have stayed here a few times and realise it all depends which room you're allocated. Had one poor room but mostly we've been lucky.
5out of 5
for Everyone
by A verified traveller

Nice hotel

Posted 23-Jan-2017
Lovely hotel very clean room was lovely and clean can't fault it only thing is bar man was doing two jobs so had to wait ages for drink
4out of 5
for Everyone
by A verified traveller from Leeds

Great location

Posted 17-Dec-2016
Very convenient for town. Great views. Very pleasant staff. Charming old building. Main staircase inside was beautifully decorated for Christmas.
2out of 5
by A verified traveller from Cumbria

we will never stay there again

Posted 13-Dec-2016
Pros: the entertainment was good
Cons: learn them how to serve a nice cooked meal
Location: plenty good shops,lots to do and see
we had to park our car in a private car park in town, this cost us £10.50, the breakfast was almost inedible, grossly over cooked hard eggs bacon sausage, no internet available for the3 days stay, overall a bad experience, they should send their staff to Newcastle airport Britannia for a training session as every thing there is superb .
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
5out of 5
by A verified traveller


Posted 20-Nov-2016 on Hotels
4out of 5
for Everyone
by A verified traveller from Woking

old charm hotel

Posted 07-Nov-2016
Pros: The exquisite staircase.
Cons: The additional cost to use the swimming pool
Location: Great location right in the centre and five minutes walk from Scarborough railway station
This was a lovely old fashioned hotel with a beautiful sweeping staircase and friendly staff. It is in need of some repair and the reception area was literally squeezed into a tiny corner causing a lot of congestion during check in. They have a swimming pool however use of which is at an additional cost (£4 + £1) which I thought was wrong so didn't use it on principle. The majority of residents were older and I think it is best suited to that clientele but anyone wishing to stay there will be comfortable. Location was good. It lies literally off the main high street and is five minutes walk from the station.
3out of 5
by A verified traveller

Beautiful unloved building

Posted 31-Oct-2016 on Hotels
We have stayed a few times now but won't stay again they need to desperately spend some money on this beautiful hotel. The staircase and bannisters on our side were dangerous! The floors are slopping off, the shower curtain was hard at the bottom with body fats! On Saturday night we didn't get any sleep for noise from the pubs down the road. Travel lodge it is from now on.
4out of 5
for Everyone
by A verified traveller

An Enjoyable Experience

Posted 21-Oct-2016
Pros: Comfortable clean room and lounge areas. Overall, a good hotel in a good location.
Cons: No complaints at all
Location: Town centre and sea front just a few minutes walk àway but quite a climb down to sea level. There is a lift nearby though so not a problem.
We only stayed one night at the Royal Hotel but wish we had been able to stay longer. The staff were very polite and helpful and our room was lovely and very spacious. Breakfast was very nice with lots of choice. We will certainly stay here again in the future.