Ratings based on 222 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from nelson

Very nice hotel, great view

Posted 16-Sep-2016
Very welcoming from the start of our stay until the end. fantastic location. A short walk to the beach. Brilliant view. Breakfast was brilliant and the service was fantastic. Room was lovely and comfortable. All the staff were very nice.
4out of 5
by A verified traveller from lincoln

Ideal location

Posted 31-Jul-2016
Relaxing & pleasant hotel in an ideal location for visiting Scarborough town & beaches, brilliant sea views & rooms clean & tidy - overall experience was excellent
5out of 5
by A verified traveller from Huddersfield, West Yorkshire

nice hotel in quiet location near the beach

Posted 15-Jul-2016
Pros: friendliness, cleanliness and good food !!!!
Cons: Due to the listing of this building they are not allowed a lift so anyone with walking difficulties would need to request a low floor room
Location: We were in the quiet side of Scarborough which suited us as we had gone to watch Status Quo and the venue was 10 mins away on foot.
The bedroom and dining room were good there was an honesty bar which was more than welcome. Kerry the lady in the dining room was excellent very friendly and helpful. I couldn't find anything bad to say about our stay. Would definately return and recommend to friends and family
5out of 5
by A verified traveller

Posted 08-Jul-2016
Well kept premises and very helpful and friendly staff
5out of 5
by Andrea from Middlesbrough

Lovely hotel

Posted 28-Jun-2016 on Hotels
Lovely hotel spotlessly clean and so welcoming , breakfast was lovely everything fresh will definitely be coming back . It was only a ten minute walk into town would definitely recommend a stay here .
5out of 5
by Julie from Northumberland

Great stay, great views and good location

Posted 21-Jun-2016 on Hotels
This is a great B & B, stunning views from the front of the building. We were in a room situated at the top and back of the building and the only criticism is that the room was very small. However we did get the very last room available so I accepted that we wouldn't get the best room. Overall this is an excellent B & B and I would definitely recommend staying here.
4out of 5
by A verified traveller

Great location and breakfast.

Posted 17-Jun-2016
Pros: Breakfast.
Cons: Condition of fixture and fittings in bedroom.
Location: On coastal path. A couple of pubs nearby.
Breakfast is excellent - the only thing not fresh is the fruit juice. All cooked items very good. Great sea view from room. Room needs some updating. Handle on shower was broken. Certain amount of rust around bathroom fittings. Bathroom shelf not level. Lid of kettle welded shut with limescale. No separate chest of drawers - had to use bedside cabinet for clothes. Bed too soft and saggy for me - but is personal choice. Curtains look new but difficult to close - no drawstring and separate rail. Staff very welcoming and helpful. Honesty bar if you don't want to try local pubs.
4out of 5
by Wei

This traveller left a rating score only Posted 13-Jun-2016 on Hotels
5out of 5
by A verified traveller from Sheffield

Nice Hotel, good location, parking outside on the

Posted 01-Jun-2016
Pros: A good standard. Clean, good breakfast.
unfortunately the weather was awful! The sea was angry and high wind and rain. It was not a time to be on the coast.
5out of 5
by James from Montrose

3 great days

Posted 29-May-2016 on Hotels
3 nights in this fabulous little hotel. Room was luxurious with great sea view. Staff were extremely helpful and really friendly. Would heartily recommend the Helaina to anyone planning a trip to Scarborough