Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
57% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveller from Bradford

Mucky cleaners work here

Posted 24-Apr-2016
Second time visited cleaning worse than last time dusting round items on shelf hair in the bath and don't touch bathroom bin ! Would not employ the cleaner from here .
3 out of 5
by A verified traveller from west Yorkshire

Nice views shame about cleaning

Posted 06-Apr-2016
Nice views from room plenty of draws and storage space but reception staff not at all good just hand you the keys and don't tell where to go cleaning in the bathroom should be better
4 out of 5
by A verified traveller

Good location out of the way of the town. Lovely

Posted 23-Dec-2015
All in all very accomedating staff and pleasant facilities.
1 out of 5
by SUSAN from paignton

awful!

Posted 20-Dec-2015 on Hotels
The room was not clean, crisps left under the bed! Soap holder in the bathroom was layered with old soap scum, the bath seal was mouldy & old. The furniture was worn & unkempt, some parts were missing the trim. There was a hole in the wall. The whole hotel is tired & in desperate need of refurbishment. The breakfast is awful, the toaster either burnt the toast or undercooked it. The tea & coffee were not of quality taste wise. We will not be recommending this hotel to anyone or staying here again! There are much better hotels around for similar money
4 out of 5
by A verified traveller

Posted 13-Dec-2015 on Hotels
The hotel is a lovely hotel but the rooms are dirty food in draws bed too hard and bathroom awful dust and dirt everywhere needs a revamp and a good clean
4 out of 5
by Margaret from Stockton on Tees

Short Stay Scarborough

Posted 09-Dec-2015 on Hotels
Enjoyed our stay at the hotel. Staff were very helpful and friendly. Reported the shave switch not working and it was fixed immediately. Room comfortable. Breakfast good. Overall would recommend it.
4 out of 5
by William from Scotland

Posted 04-Dec-2015 on Hotels
Sadly it was only for one nigh, but it was worth it! Everything was spot on, The Hotel was warm, clean and our room / Beds were great. cant wait to go back.
3 out of 5
by Andrzej

This traveller left a rating score only Posted 02-Dec-2015 on Hotels
4 out of 5
by lawrence

This traveller left a rating score only Posted 26-Nov-2015 on Hotels
5 out of 5
by David from Falkirk

Posted 25-Nov-2015 on Hotels
Fantastic stay beautiful views breakfast and dinner very nice great choice of food