Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Central location in Scarborough. Close to beach.

Posted 04-Jul-2016
Pros: Staff were helpful to stay late for our after 10:30 pm arrival. Room was very comfortable and well appointed.
Cons: Stairs and floors are old and creak a lot.
Location: Castle, coast, beach
We only stayed one night. The staff helpfully stayed late since we were delayed on arrival. We had to pay for parking and then instead of scratching off the silver on the parking pass, we just circled the date in ink and got a parking ticket. We are appealing it. Nearby bar gets loud with drunks in late evening. Good restaurants with some that serve late. Lovely walk to the beach and nearby castle.
5out of 5
by Carole

Posted 07-Apr-2016 on Hotels
A very friendly hotel with comfortable bed and excellent breakfast.
2out of 5
by Mike from York

Very small room

Posted 27-Jan-2016 on Hotels
The room I was given was extremely small, the bathroom was a joke, the door wouldn't open fully as the toilet was behind it, so small. The rest of the hotel is nice creaky but nice, just don't go in room 19
2out of 5
by A verified traveller

Poor value for money

Posted 23-Sep-2015 on Hotels
Very disappointing - room was half a room and consequently the t.v faced the shower wall (about 2/3 feet away) and was not central to the bed. No bath.The toilet systern broke and the shower drain was foul smelling. The noise from outside revellers throughout the night was very disturbing - the double glazing was inadequate. No room wifi although this was stipulated in the facilities. Every floor creaked and the lift was an antiquated system that didn't work if not closed properly. On a couple of occasions we had to walk to and from the 4th floor. No one on reception most of the time. Very poor value for money. I have travelled all over the world and this accommodation rates amongst the worst. Breakfast was the only plus with a good, well cooked variety and friendly staff
4out of 5
by rod from Nottingham

Comfortable, clean and great location

Posted 31-Aug-2015 on Hotels
Booked a family room for a short holiday. Room was lovely and bright and very comfortable.
5out of 5
by David

This traveller left a rating score only Posted 26-Aug-2015 on Hotels
4out of 5
by shiela from YORK

Theatre visit.

Posted 09-Aug-2015 on Hotels
Our stay was very nice. The staff were friendly and polite. The breakfast was lovely, plenty of choice. The hotel was well managed. Would stay again.
4out of 5
by Amanda from Nelson

Lovely hotel in excellent location

Posted 06-Aug-2015 on Hotels
Nice little hotel in excellent location, the breakfast in the clean/well decorated dining room downstairs was first rate offering everything from cereal, fruit, kippers, to full english (locally sourced bacon and sausages plus free range eggs). The room was cleaned every day with fresh towels when needed, also plenty of wardrobe and drawer space. Would go back there without a doubt.
4out of 5
by A verified traveller

Posted 27-Jul-2015
Great location, beautiful breakfast. Downside no parking
5out of 5
by annemarie

Posted 15-Jul-2015 on Hotels
Fantastic from start to finish Excellent location Can't fault a thing we will return