Ratings based on 308 Verified Reviews

4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Hotel Noir within walking distance of city centre.

Posted 17-May-2017
Pros: Its location.
Cons: Probably difficult to improve very much as it was the quality of some of the guests that was the main issue.
Location: York is a great city with much to see. However, Saturday night in York is not the time to visit.
Hotel itself was modern and staff were OK. However, car parking was a nightmare and there was so much noise overnight from one group of guests that sleep was virtually impossible. Also, only toilets available downstairs were 2 cubicles in a unisex room!! Considering that the hotel was not on the cheap side, we were disappointed by our stay. If this hotel had been part of the Premier Inn range we would have asked for our money back!
4 out of 5
for Everyone
by A verified traveller from BIRMINGHAM

Good value hotel near to Minster

Posted 11-May-2017
Pros: Location, price, large room, comfortable bed, good food
Cons: The partition wall against the next room was not soundproofed adequately The bathroom floor was dangerous there are tiled steps across the shower door
Location: Excellent location 15 minutes walk from the Minster
We enjoyed a comfortable 2 nights at the Hotel Noir, other than issues with sound insulation and a slip hazzard in the shower there were no problems. Pleaseant helpful staff, good food at both breakfast and evening
3 out of 5
by Robert

Great Location but.......

Posted 24-Mar-2017 on Hotels
Poor quality small room initially but changed after we complained without fuss. Overcharged in restaurant - check your bill! Great location and very clean. 1st room very small with wardrobe that didn't have a door and housed the kettle.
5 out of 5
by Anne

Great value for money.

Posted 19-Mar-2017 on Hotels
This hotel is great value for money for a stay in york. Literally only a 15min walk to york minster and a lot of the sites of york. Staff are all very pleasant and helpful. Rooms not over large but they are clean and the bed is comfy. Breakfast is excellent and freshly cooked to order.
5 out of 5
for Everyone
by A verified traveller from York

Wedding anniversary break

Posted 16-Mar-2017
Lovely hotel went out of there way on our arrival with petals on bed and a card for us which was a thoughtful touch had meal in hotel that was amazing, highly recommend we are looking at re booking again in the future
5 out of 5

Good value, well positioned, comfortable hotel

Posted 13-Mar-2017 on Hotels
An excellent, friendly hotel with small but clean, functional and well equipped rooms. The breakfast was freshly cooked and really excellent value and staff were courteous, welcoming and friendly. Recently refurbished it is quirkily decorated. The hotel is well positioned with only a 5 min taxi ride into City Centre, or a leisurely 15 minute walk.
4 out of 5
by A verified traveller

Great hotel

Posted 12-Mar-2017 on Hotels
The hotel was in a nice quiet area with a handy car park and the decor was lovely. The receptionist was very helpful when we checked in, offering us breakfast, handing us a map of York and showing us to the room. We booked a double room however we were given a family room which was great (for the space) however as there were 3 beds altogether the decor was slightly odd as furniture was placed around these. The room was clean and in good condition. Overall the stay was great, however we were woken in the morning by noise from the outside corridor that sounded like staff (around 8am). This is only lasted for 10//15 minutes but enough to wake us up.
5 out of 5
by Ruby

This traveller left a rating score only Posted 26-Feb-2017 on Hotels
4 out of 5
by Julie

This traveller left a rating score only Posted 26-Feb-2017 on Hotels
4 out of 5
by A verified traveller

One night stay

Posted 24-Feb-2017 on Hotels
Hotel was lovely. Only thing was broken radiator in our room that we couldn't turn off/down. Made the room too warm to sleep even with the windows open it was very warm. Other than that a lovely hotel.