Ratings based on 298 Verified Reviews

4.1 out of 5
81% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from York

Wedding anniversary break

Posted 16-Mar-2017
Lovely hotel went out of there way on our arrival with petals on bed and a card for us which was a thoughtful touch had meal in hotel that was amazing, highly recommend we are looking at re booking again in the future
5 out of 5
Recommended
for Couples
by A verified traveller

Better than expected.

Posted 16-Feb-2017
So many lovely little touches and a complementary mini bar at the time. Great shower pressure. Quiet hotel, lovely restaurant and bar. Loved it. Will definitely stay again. Loved the colour scheme, comfortable, warm on a cold day. It's about a 15 minute walk from the train station and was really easy to get to. Easy to walk back into the center to get to all the museums and galleries................................................................................................................................................
5 out of 5
by Steve

a gem

Posted 17-Jan-2017 on Hotels
Lovely hotel with great standards, will be going back
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Jan-2017 on Wotif
Nice hotel, friendly staff, small but clean rooms, great restaurant. Easy walk to main attractions.
5 out of 5
by A verified traveller

Beautiful place

Posted 01-Jan-2017 on Hotels
Fabulous thank you
5 out of 5
by A verified traveller

clean and lovely hotel

Posted 19-Dec-2016 on Hotels
the hotel was very nice, the room was large and clean. only 10 min' walk to the city center. there is a lot to see in York. too bad we didn't stay more than 1 nigth.
4 out of 5
by A verified traveller from Taunton

Old and quaint but a little stayed

Posted 18-Dec-2016
Pros: It was central to our needs, clean, tidy well turned out and pleasant staff and good food especially the bacon
Cons: Comfy seating in the rooms and a lift to all floors
Location: York is a 15 minute walk from this hotel, all that you want to see in historic York, please be advised most shops in York don't open till after 10
The hotel was easy to find, the room was of good proportions and the bed a large size was comfortable, the room only had one hard chair which was not there for relaxing on a nice comfy sofa chair would be an excellent addition yes it would cut down the space in the room but if your spending any time in the room the bed is the only comfortable thing to sit on. The cupboard and hanging space wrestling excellent the best I have ever seen. Limited parking is estate agents speak for very limited and tight parking, although there is parking out on the street along side the hotel. We found the staff helpful smartly turned out and pleasant to deal with. The breakfast both morning were excellent. If you struggle with stairs the ask for a ground floor room as this hotel has no lift at all and just to confuse everyone they decided to paint the stairways the day we were there which meant we had to find different ways to get up and down to our room. The corridors were correctly barriered off but no signage for redirection.i ended up on the two floor and had to ask one of the hotel workers how to get back to my room. The hotel was central to our needs over the 2 days stay that's why it was chosen, would we go back? No next time I will book a hotel with a lift. The hotel was clean tidy food and staff that we encounter were fine.
5 out of 5
Recommended
for Everyone
by A verified traveller

V/NICE HOTEL NEAR YORK CITY CENTRE

Posted 18-Dec-2016
Pros: EVERYTHING
Cons: LARGER PARKING AREA.BUT THIS WOULD NOT STOP US USING THE HOTEL AGAIN
Location: AS USUAL YORK HAD MORE TO DO THAN WE HAD TIME FOR IN A THREE NIGHT STAY
STAFF WERE VERY GOOD & WHEN MATHEW SAW I HAD A WALKING STICK IMMEDIATLY OFFERED US A GROUND FLOOR ROOM.HE LATER GAVE ACCURATE CONCISE DETAILS OF BUS ROUTES/STOPS ETC MAGGY/RESAURANT STAFF VERY ATTENTIVE/EXCELENT SERVICE OUR COMPLIMENTS ALSO TO YOUR CHEF THE FOOD WAS SPOT ON
4 out of 5
by A verified traveller

Friendly small hotel- perfect for a treat

Posted 12-Dec-2016 on Hotels
We stayed in York for one night on a Saturday 2 weeks before Christmas and booked fairly late so choice was limited. We wanted to be within walking distance of the City walls and York Minister (10-15 minutes, depending on your walking speed) and wanted a hotel with a car park. We thought the hotel was quite pricey, but for a treat was OK When we arrived the car park was full but easily found on-street parking right next to the hotel, so we were still happy. The staff were friendly, breakfast excellent (top tip- select the room-only rate on the booking site, and then ring up the hotel beforehand and add meals- it is cheaper- but don't wait until you arrrive, since it is more expensive to order on the day).
5 out of 5
by A verified traveller

Near centre of York just as great as hotel chains

Posted 07-Dec-2016 on Hotels
Great upgrade for £12.50 a night! Great size four poster bed! Just bedroom was too warm even on the UK's coldest night with no heating on, and windows open. Would stay again just not in summer. Great breakfast lots of choice for a small hotel.