Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveller from Canada

Comfortable and good location. Staff so so.

Posted 03-Aug-2015
Pros: Bed was very comfortable. Nice location. Nice size room.
Cons: The dining room. Ordered a :"main course" which turned out to be 4 pieces of ravioli. That was it.
Location: Very close to the footpath into the city. Charming reto bakery near by. A goof walk into the city. Lovely homes near by.
Room and bed were both very nice. Not right in the city center but a pleasant walk and out of the noise. Other than the young lady who checked us in, the desk staff were indifferent and not friendly at all. Ate one meal in the dining room which was a minuscule portion for a not so cheap price. Would not recommend the dining room at all. Told the young lady at the desk when we were checking out but she did not seem to care. Overall, a nice, comfortable room. Lots of great places to eat in York so don't bother with the hotel's dining room.
3 out of 5
by A verified traveller from Welwyn Garden City

1 night stay

Posted 22-Jun-2015
Ok rooms but you can hear the other guests in all the rooms above you and near your room.
3 out of 5
Recommended
for Families
by A verified traveller

Good location near city centre

Posted 29-May-2015 on Hotels
Great location 15 minutes walk from the Minster. Small car park, but quiet streets with available parking on the road side. Complimentary mini bar was a nice suprise. The cartridge coffee machines are a real pain, would be better to have a kettle.
5 out of 5
Recommended
for Couples
by Jonathan

This traveller left a rating score only Posted 27-May-2015 on Hotels
3 out of 5
Recommended
for Couples
by A verified traveller

One night layover

Posted 14-May-2015 on Hotels
In York for the weekend..stayed one night. We were lucky to stay in the newly renovated part, but he rooms were still very tight. It was lean and staff friendly. It is about a 10-15 minute walk into town but orally doable
3 out of 5
Recommended
for Families
by Hoe from Edinburgh

Small room.

Posted 08-May-2015 on Hotels
Family trip of 4, the room are very small but but comfatable bed. Nice area.
3 out of 5
Recommended
for Couples
by Tony from stockport

one night in noir

Posted 07-May-2015 on Hotels
room small black painted woodwork looked tatty white would look cleaner charge for breakfast in bed not made clear it is too far from York (parking in York is very expensive) hotel carpark minimal spaces and locked at 9.30! have to get them to unlock at reception bed was not suitable as a double head boards collapse easily and very old and outdated not suitable for a young couple!!!
4 out of 5
Recommended
for Couples
by A verified traveller from Edinburgh

Convenient Location

Posted 28-Apr-2015
Pros: Location, free alcohol and soft drinks
Cons: mattress, room temperature and curtains
Location: 15 mins gentle stroll into town. Heading down the side streets changes the walk into town from a road to an open park by the river.
Nice hotel in a traditional building. Well designed interior and furniture and bathroom was clean and modern. Nice bonus of complementary alcohol and soft drinks and room had a Tassimo coffee machine. Mattress could have been more comfortable and black out blinds would have probably improved sleep quality. Also room was quite warm and stuffy (in April) so had to sleep with window open. With a busy road outside this meant that sleep was disturbed by cars and motorbikes fairly early in the morning.
4 out of 5
Recommended
for Couples
by Robert from Whiston, Rotherham

Lovely Hotel

Posted 26-Apr-2015 on Hotels
Everything we needed for a spur of the moment nights stay, excellent clean hotel, friendly welcome, nice location, easy walking distance of the city, definitely stay here again.
5 out of 5
Recommended
for Business Travellers
by Jonathan

This traveller left a rating score only Posted 26-Apr-2015 on Hotels