Breakfast, lunch, dinner served; British cuisine, al fresco dining

Reviews of Hotel du Vin & Bistro Harrogate

4 out of 5
Hotel du Vin & Bistro Harrogate
Prospect Place, Harrogate, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 360 out of 725 reviews" "
Rating 8 - Good. 228 out of 725 reviews" "
Rating 6 - Okay. 83 out of 725 reviews" "
Rating 4 - Poor. 40 out of 725 reviews" "
Rating 2 - Terrible. 14 out of 725 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and all the team provide great service and an enjoyable weekend stay. We’ve stayed here before but felt the rooms are getting tired, reported issues with our allocated room on viewing and very grateful to be upgraded to a better room although still some issues. The public areas are well presented but bedrooms need investment to deliver promised expectations.
Stayed 2 nights in Mar 2024
Response from HDV Harrogate on 10 Mar 2024
Dear Stephen,Thank you for taking the time to review your recent stay with us. We are sorry to hear that you didn’t enjoy your stay in full and really appreciate your feedback. As much as we are happy to hear that the team were proactive and found a solution to fix the issues, we are sorry again to hear than there was some further issues that we would like to assure you it has been passed onto the relevant departments. We hope to welcome you back again, so we can prove we can do the things right. Kind regards,Team du Vin Harrogate

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from HDV Harrogate on 6 Mar 2024
Dear Daniel,Thank you for taking the time to review your recent stay with us.We are very pleased to hear that you have had great stay and really appreciate your outstanding feedback.We hope to welcome you back again!Kind regards,Team du Vin Harrogate

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from HDV Harrogate on 29 Feb 2024
Dear Nicholas,Thank you for taking the time to review your recent stay with us. We are happy to hear you have had great stay and really appreciate your feedback. We hope to welcome you back again soon! Kind regards, Team du Vin

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely food, the breakfast was excellent. Great deals with Expedia make it a very nice place to stay in Harrogate.
Stayed 2 nights in Jan 2024
Response from HdV Harrogate on 31 Jan 2024
Dear Christine,Thank you for taking the time to review your recent stay with us. We are glad to hear you have had great stay and really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate

6/10 Okay

Bernd

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spacious room
Stayed 3 nights in Jan 2024
Response from HdV Harrogate on 31 Jan 2024
Dear Guest,Thank you for reviewing your recent stay with us!We really appreciate your feedback and hope to welcome you back again in the near future.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from HdV Harrogate on 29 Jan 2024
Dear Rachel,Thank you for taking the time to review your recent stay with us. We are pleased to hear you have had great time and we really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate

10/10 Excellent

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel , staff amazing and location perfect for centre
Stayed 1 night in Jan 2024
Response from HdV Harrogate on 21 Jan 2024
Dear Malcolm,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay in full and really appreciate your feedback. We hope to welcome you back again!Kind regards,Team du Vin Harrogate

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, service and amenities
Stayed 1 night in Dec 2023
Response from HdV Harrogate on 16 Jan 2024
Dear Hayley,Thank you for reviewing your recent stay with us. We are very pleased to hear you had great stay and really appreciate your 5out 5 feedback. We hope to welcome you back soon!Kind regards,Team du Vin

2/10 Terrible

Hilary

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Power outage left us without power or water for an hour on the morning of our stay at peak time for getting ready to check out. We felt the hotel failed to communicate what was going on and generally had a very nonchalant attitude to the situation. Not at all apologetic I would not stay again and would further add that in general the beautiful hotel and building is in need of many upgrades to claim to be a four star hotel Not worth the money and not recommended.
Stayed 1 night in Dec 2023
Response from HdV Harrogate on 16 Jan 2024
Dear Guest,We really appreciate your feedback!Kind regards,Team du Vin

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely room & nice atmosphere with bistro attached. A step up from average
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 15 Dec 2023
Dear Patrick,Thank you for reviewing your stay with us. We really appreciate your feedback and hope to welcome you back again soon!Kind regards,Team du Vin Harrogate

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 15 Dec 2023
Dear Linda,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your 5 star review. We hope to welcome you back again in the near future!Kind regards,Team du Vin Harrogate

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a lovely stay
Lovely experience as always at this Hotel. The staff are always friendly and helpful. The rooms are comfortable and my room had some lovely touches like chocolates and a little gift set of lip balm and moisturiser. Good location and parking easy too.
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 15 Dec 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate

10/10 Excellent

Dave

Stayed 1 night in Dec 2023
Response from HDV Harrogate on 15 Dec 2023
Dear Dave,Thank you for taking the time to review your recent stay with us. We are happy to hear that you have had great stay and really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate

10/10 Excellent

anna

Stayed 2 nights in Oct 2023
Response from HdV Harrogate on 15 Dec 2023
Dear Anna,Thank you for taking the time to review your recent stay with us. We are very pleased to hear you have enjoyed your stay with us and really appreciate your outstanding feedback. We hope to welcome you back again!Kind regards,Team du Vin Harrogate

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HDV Harrogate on 14 Dec 2023
Dear Keith,Thank you for reviewing your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your 5 out 5 feedback. We hope to welcome you back again soon!Kind regards,Team du Vin

6/10 Okay

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One problem with the Hotel We paid a lot of money to stay and yet there was nowhere to park We have to leave our car on a metre in the middle of Harrogate
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 14 Dec 2023
Dear Guest,Thank you for reviewing your recent stay with us. We really appreciate your feedback and would like to let you know that due to having limited spaces on our car park all of them are on first come, first served basis unless you have booked our special packages with guaranteed car parking which are available on out Hotel du Vin website. Kind regards,Team du Vin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from HDV Harrogate on 5 Dec 2023
Dear Guest, Thank you for reviewing your recent stay with us. We really appreciate your outstanding review and hope to welcome you back again in the near future. Kind regards,Team du Vin

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from HDV Harrogate on 5 Dec 2023
Dear Guest, Thank you for reviewing your recent stay with us. We really appreciate your outstanding review and hope to welcome you back again in the near future. Kind regards,Team du Vin

10/10 Excellent

Glenn

Stayed 1 night in Dec 2023
Response from HDV Harrogate on 5 Dec 2023
Dear Guest, Thank you for reviewing your recent stay with us. We really appreciate your outstanding review and hope to welcome you back again in the near future. Kind regards,Team du Vin

10/10 Excellent

SUSAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As always we enjoy our stays at the Hotel du Vin & Bistro but there are a couple of opportunities for improvement, parking is hit and miss, we have parked in the car parking spaces outside the hotel previously and this time were told at reception that the hotel categorically did not have any parking facilities. There is however plenty of parking around the hotel area. My second niggle was the queue for the (one) coffee machine at breakfast in the morning, for a hotel of this standard please invest in at least one other coffee machine and please take breakfast orders in a timely manner, we and others waited quite a while for our hot breakfast order to be taken.
Stayed 1 night in Nov 2023
Response from HdV Harrogate on 1 Dec 2023
Dear Susan,Thank you for reviewing your recent stay with us. We really appreciate your feedback and would like to assure you that it has been passed into the relevant departments. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel du Vin Harrogate on 1 Dec 2023
Dear Paul,Thank you for taking the time to review your recent stay with us. We are pleased to hear that you have enjoyed your stay in full and really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regardsTeam du Vin Harrogate

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from HDV Harrogate on 21 Nov 2023
Dear John,Thank you for reviewing your recent stay with us.We are glad to hear that you have enjoyed your stay with us and really appreciate your feedback.Kind regards,Team du Vin Harrogate

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2023
Response from HDV Harrogate on 21 Nov 2023
Dear Sarah,Thank you for reviewing your recent stay with us.We are glad to hear that you have enjoyed your stay with us and really appreciate your feedback.Kind regards,Team du Vin Harrogate

8/10 Good

Tina

Travelled with partner
Lovely hotel, parking not easy and unclear on site. No robes in room which I’d expect for price. Breakfast good, cocktails excellent. Nice ambiance but slightly tired
Stayed 1 night in Nov 2023
Response from HDV Harrogate on 21 Nov 2023
Dear Tina,Thank you for reviewing your recent stay with us.We are glad to hear that you have enjoyed your stay with us and really appreciate your feedback.Kind regards,Team du Vin Harrogate

2/10 Terrible

stephen

Stayed 1 night in Nov 2023
Response from HDV Harrogate on 21 Nov 2023
Thank you for reviewing your recent stay with us and really appreciate your feedback.Kind regards,Team du Vin Harrogate

8/10 Good

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from HDV Harrogate on 8 Nov 2023
Dear Kevin,Thank you for reviewing your recent stay with us.We really appreciate your feedback and hope to welcome you back again in the near future.Kind regards,Team du Vin

10/10 Excellent

Laura

Stayed 1 night in Nov 2023
Response from HDV Harrogate on 8 Nov 2023
Dear Laura,Thank you for taking the time to review your recent stay with us.We are very pleased to hear that you have enjoyed your stay in full and really appreciate your feedback.We hope to welcome you back again soon!Kind regards,Team du Vin

10/10 Excellent

PETE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as always ...
Great as always, rooms beautiful and staff always there to help. Back in Jan....
Stayed 2 nights in Oct 2023
Response from HDV Harrogate on 8 Nov 2023
Dear Pete,Thank you for taking the time to review your recent stay with us.We are very pleased to hear that you have enjoyed your stay in full and really appreciate your feedback.We look forward to welcoming you back in January!Kind regards,Team du Vin

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from HDV Harrogate on 8 Nov 2023
Dear Michael,Thank you for taking the time to review your recent stay with us.We are very pleased to hear that you have enjoyed your stay in full and really appreciate your outstanding feedback.We hope to welcome you back again soon!Kind regards,Team du Vin

6/10 Okay

John

Stayed 1 night in Oct 2023
Response from HdV Harrogate on 31 Oct 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We really appreciate your feedback!Kind regards,Team du Vin

6/10 Okay

Parveen

Travelled with family
The room was sufficient. Unfortunately our stay wasn't as pleasant as expected. We had a dirty bottle of water in our room, there was dust in places. The bathroom flooded when we turned the heating on and my clothes were soiled. The next morning we were woken up by the bathroom light going on by itself and the shower turning itself on. We couldn't wait to check out and will not be staying at the hotel anytime in the near future
Stayed 1 night in Oct 2023
Response from HdV Harrogate on 31 Oct 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We really appreciate your feedback and would like to assure you that it has been passed onto the relevant department!Kind regards,Team du Vin

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HdV Harrogate on 31 Oct 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are glad to hear you had great stay and really appreciate your feedback!Kind regards,Team du Vin

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost but not quite ….
Could’ve been 5* but internet not working evening or morning and male receptionist (evening) seemed pretty disinterested. Also, no water in rooms, not good enough tbh. It feels mean, cost pennies. Otherwise, nice property, well located.
Stayed 1 night in Oct 2023
Response from HdV Harrogate on 23 Oct 2023
Dear Dennis,Thank you for reviewing your recent stay with us. We really appreciate your feedback and would like to assure you that it has been passed onto the relevant departments. Kind regards,Team du Vin

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from HdV Harrogate on 23 Oct 2023
Dear Andrew,Thank you for taking the time to review your recent stay with us. We really appreciate your feedback and hope to welcome you back again soon!Kind regards Team du Vin Harrogate

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HDV Harrogate on 16 Oct 2023
Dear Michael,Thank you for your 5 out 5 review.We really appreciate your feedback and hope to welcome you back again in the near future.Kind regards,Team du Vin Harrogate

8/10 Good

Lol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with en suite bathroom. Hotel is close to town centre with adequate parking. Friendly helpful staff.
Stayed 1 night in Oct 2023
Response from HDV Harrogate on 16 Oct 2023
Dear Lol,Thank you for taking the time to review your recent stay with us.We really appreciate your feedback and hope to welcome you back again in the near future.Kind regards,Team du Vin Harrogate

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
We had a very nice stay for a trip to celebrate my birthday. We were in the Kendall Jackson room, which was very nice, but did find the noise from other guests in the corridor a little loud at times, but that is not something that can be helped. The room was lovely and clean, and we liked the initiative to help save the environment a little with not having the room refreshed unless you wanted them to.
Stayed 2 nights in Oct 2023
Response from HdV Harrogate on 11 Oct 2023
Dear Andrew,Thank you for taking the time to review your recent stay with us. We are very pleased to hear you had great stay and really appreciate your feedback. We hope to welcome you back again soon! Kind regards,Team du Vin Harrogate

8/10 Good

Fiona

Stayed 1 night in Oct 2023
Response from HdV Harrogate on 5 Oct 2023
Dear Fiona,Thank you for reviewing your recent stay with us!We are very pleased to hear that you have enjoyed your stay and we hope to welcome you back again in the near future!Kind regardsTeam du Vin Harrogate

10/10 Excellent

ANDREI-CRISTIAN

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from HdV Harrogate on 27 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay and really appreciate your feedback. Kind regards,Team du Vin Harrogate

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
We stated in Quinta, one of the basement rooms… it was glorious. Giant bed, plenty of space and luxury fittings. Bathroom a little tricky to manage if you have any mobility issues due to steps but the shower was fab. Food was good in restaurant and breakfast filling. One criticism Whole place was spotless except bathroom fan (see pic) which seems a minor thing but if you compared to the rest of the place it really stood out as an oversight. Otherwise excellent overall
Stayed 1 night in Sep 2023
Response from HdV Harrogate on 27 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay and really appreciate your feedback. Kind regards,Team du Vin Harrogate

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from HdV Harrogate on 27 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay and really appreciate your feedback. Kind regards,Team du Vin Harrogate

8/10 Good

Christine

Stayed 1 night in Sep 2023
Response from HdV Harrogate on 27 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay and really appreciate your feedback. Kind regards,Team du Vin Harrogate

8/10 Good

Edmund

Liked: Cleanliness, staff & service, room comfort
lovely stay in Harrogate
Great location ,staff very welcoming ,both dinner and breakfast very well prepared ,had no issues over our stay, however would suggest the maintenance team took some time to examine their updating issues!
Stayed 1 night in Sep 2023
Response from HDV Harrogate on 17 Sept 2023
Dear Guest,Thank you for reviewing your stay with us.We are happy to hear that you have had great stay and really appreciate your feedback.We hope to welcome you back again!Kind regards,Team du Vin Harrogate

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Good standard all round. You get what you pay for at Hotel du Vin.
Stayed 1 night in Sep 2023
Response from HDV Harrogate on 17 Sept 2023
Dear Krista,Thank you for taking the time to review your recent stay with us.We are glad to hear that you have enjoyed your stay in full and we really appreciate your outstanding feedback.We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate

10/10 Excellent

Michelle, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from HdV Harrogate on 4 Sept 2023
Dear Michelle,Thank you very much for taking the time to review your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your outstanding feedback. We hope to welcome you back again!Kind regards,Team du Vin Harrogate

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, should perhaps have been made clear that parking was not free and to pay for.other than that, it’s very convenient and we’re made to feel welcome.
Stayed 1 night in Aug 2023
Response from HdV Harrogate on 25 Aug 2023
Dear Mark,Thank you for reviewing your recent stay with us. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back again!Kind regards,Team du Vin

10/10 Excellent

SONIA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well presented hotel, lovely friendly and thoughtful staff. Real soft fluffy large towels, comfy and spacious bed, lovely room with all amenities. Nice breakfast, easy and close by parking. What’s not to like.
Stayed 1 night in Aug 2023
Response from HdV Harrogate on 20 Aug 2023
Dear Sonia,Thank you for taking the time to review your recent stay with us. We are glad to hear you had great time while staying with us and really appreciate your feedback. We will certainly share it with the rest of the Team. We hope to welcome you back again!Kind regards,Team du Vin

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from HdV Harrogate on 20 Aug 2023
Dear Sean,Thank you for reviewing your recent stay with us. We are happy to hear that you have enjoyed your stay and really appreciate your 10/10 review. We hope to welcome you back again soon!Kind regards,Team du Vin

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from HdV Harrogate on 16 Aug 2023
Dear David,Thank you for reviewing your recent stay with us and really appreciate your feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from HdV Harrogate on 15 Aug 2023
Dear Paul,Thank you for reviewing your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your outstanding review. We hope to welcome you back again in the near future. Kind regards,Team du Vin