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Excellent location and all the team provide great service and an enjoyable weekend stay. We’ve stayed here before but felt the rooms are getting tired, reported issues with our allocated room on viewing and very grateful to be upgraded to a better room although still some issues. The public areas are well presented but bedrooms need investment to deliver promised expectations.
Stephen
Stayed 2 nights in Mar 2024
Response from HDV Harrogate on 10 Mar 2024
Dear Stephen,Thank you for taking the time to review your recent stay with us. We are sorry to hear that you didn’t enjoy your stay in full and really appreciate your feedback. As much as we are happy to hear that the team were proactive and found a solution to fix the issues, we are sorry again to hear than there was some further issues that we would like to assure you it has been passed onto the relevant departments. We hope to welcome you back again, so we can prove we can do the things right. Kind regards,Team du Vin Harrogate
Dear Daniel,Thank you for taking the time to review your recent stay with us.We are very pleased to hear that you have had great stay and really appreciate your outstanding feedback.We hope to welcome you back again!Kind regards,Team du Vin Harrogate
10/10 Excellent
Nicholas
28 Feb 2024
Liked: Property conditions & facilities
Nicholas
Stayed 1 night in Feb 2024
Response from HDV Harrogate on 29 Feb 2024
Dear Nicholas,Thank you for taking the time to review your recent stay with us. We are happy to hear you have had great stay and really appreciate your feedback. We hope to welcome you back again soon! Kind regards, Team du Vin
Lovely food, the breakfast was excellent. Great deals with Expedia make it a very nice place to stay in Harrogate.
Christine
Stayed 2 nights in Jan 2024
Response from HdV Harrogate on 31 Jan 2024
Dear Christine,Thank you for taking the time to review your recent stay with us. We are glad to hear you have had great stay and really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate
6/10 Okay
Bernd
Travelled with partner
31 Jan 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Spacious room
Bernd
Stayed 3 nights in Jan 2024
Response from HdV Harrogate on 31 Jan 2024
Dear Guest,Thank you for reviewing your recent stay with us!We really appreciate your feedback and hope to welcome you back again in the near future.
Dear Rachel,Thank you for taking the time to review your recent stay with us. We are pleased to hear you have had great time and we really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate
Fabulous hotel , staff amazing and location perfect for centre
Malcolm
Stayed 1 night in Jan 2024
Response from HdV Harrogate on 21 Jan 2024
Dear Malcolm,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay in full and really appreciate your feedback. We hope to welcome you back again!Kind regards,Team du Vin Harrogate
Dear Hayley,Thank you for reviewing your recent stay with us. We are very pleased to hear you had great stay and really appreciate your 5out 5 feedback. We hope to welcome you back soon!Kind regards,Team du Vin
Power outage left us without power or water for an hour on the morning of our stay at peak time for getting ready to check out. We felt the hotel failed to communicate what was going on and generally had a very nonchalant attitude to the situation. Not at all apologetic I would not stay again and would further add that in general the beautiful hotel and building is in need of many upgrades to claim to be a four star hotel Not worth the money and not recommended.
Hilary
Stayed 1 night in Dec 2023
Response from HdV Harrogate on 16 Jan 2024
Dear Guest,We really appreciate your feedback!Kind regards,Team du Vin
Lovely room & nice atmosphere with bistro attached. A step up from average
Patrick
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 15 Dec 2023
Dear Patrick,Thank you for reviewing your stay with us. We really appreciate your feedback and hope to welcome you back again soon!Kind regards,Team du Vin Harrogate
Dear Linda,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your 5 star review. We hope to welcome you back again in the near future!Kind regards,Team du Vin Harrogate
Lovely experience as always at this Hotel. The staff are always friendly and helpful. The rooms are comfortable and my room had some lovely touches like chocolates and a little gift set of lip balm and moisturiser. Good location and parking easy too.
Nicola
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 15 Dec 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate
10/10 Excellent
Dave
14 Dec 2023
Dave
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 15 Dec 2023
Dear Dave,Thank you for taking the time to review your recent stay with us. We are happy to hear that you have had great stay and really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate
10/10 Excellent
anna
14 Dec 2023
anna
Stayed 2 nights in Oct 2023
Response from HdV Harrogate on 15 Dec 2023
Dear Anna,Thank you for taking the time to review your recent stay with us. We are very pleased to hear you have enjoyed your stay with us and really appreciate your outstanding feedback. We hope to welcome you back again!Kind regards,Team du Vin Harrogate
Dear Keith,Thank you for reviewing your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your 5 out 5 feedback. We hope to welcome you back again soon!Kind regards,Team du Vin
One problem with the Hotel
We paid a lot of money to stay and yet there was nowhere to park
We have to leave our car on a metre in the middle of Harrogate
Tony
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 14 Dec 2023
Dear Guest,Thank you for reviewing your recent stay with us. We really appreciate your feedback and would like to let you know that due to having limited spaces on our car park all of them are on first come, first served basis unless you have booked our special packages with guaranteed car parking which are available on out Hotel du Vin website. Kind regards,Team du Vin
Dear Guest, Thank you for reviewing your recent stay with us. We really appreciate your outstanding review and hope to welcome you back again in the near future. Kind regards,Team du Vin
Dear Guest, Thank you for reviewing your recent stay with us. We really appreciate your outstanding review and hope to welcome you back again in the near future. Kind regards,Team du Vin
10/10 Excellent
Glenn
2 Dec 2023
Glenn
Stayed 1 night in Dec 2023
Response from HDV Harrogate on 5 Dec 2023
Dear Guest, Thank you for reviewing your recent stay with us. We really appreciate your outstanding review and hope to welcome you back again in the near future. Kind regards,Team du Vin
As always we enjoy our stays at the Hotel du Vin & Bistro but there are a couple of opportunities for improvement, parking is hit and miss, we have parked in the car parking spaces outside the hotel previously and this time were told at reception that the hotel categorically did not have any parking facilities. There is however plenty of parking around the hotel area. My second niggle was the queue for the (one) coffee machine at breakfast in the morning, for a hotel of this standard please invest in at least one other coffee machine and please take breakfast orders in a timely manner, we and others waited quite a while for our hot breakfast order to be taken.
SUSAN
Stayed 1 night in Nov 2023
Response from HdV Harrogate on 1 Dec 2023
Dear Susan,Thank you for reviewing your recent stay with us. We really appreciate your feedback and would like to assure you that it has been passed into the relevant departments. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate
Response from Hotel du Vin Harrogate on 1 Dec 2023
Dear Paul,Thank you for taking the time to review your recent stay with us. We are pleased to hear that you have enjoyed your stay in full and really appreciate your outstanding feedback. We hope to welcome you back again soon!Kind regardsTeam du Vin Harrogate
Dear John,Thank you for reviewing your recent stay with us.We are glad to hear that you have enjoyed your stay with us and really appreciate your feedback.Kind regards,Team du Vin Harrogate
10/10 Excellent
Sarah
14 Nov 2023
Sarah
Stayed 2 nights in Nov 2023
Response from HDV Harrogate on 21 Nov 2023
Dear Sarah,Thank you for reviewing your recent stay with us.We are glad to hear that you have enjoyed your stay with us and really appreciate your feedback.Kind regards,Team du Vin Harrogate
8/10 Good
Tina
Travelled with partner
12 Nov 2023
Lovely hotel, parking not easy and unclear on site. No robes in room which I’d expect for price. Breakfast good, cocktails excellent. Nice ambiance but slightly tired
Tina
Stayed 1 night in Nov 2023
Response from HDV Harrogate on 21 Nov 2023
Dear Tina,Thank you for reviewing your recent stay with us.We are glad to hear that you have enjoyed your stay with us and really appreciate your feedback.Kind regards,Team du Vin Harrogate
2/10 Terrible
stephen
12 Nov 2023
stephen
Stayed 1 night in Nov 2023
Response from HDV Harrogate on 21 Nov 2023
Thank you for reviewing your recent stay with us and really appreciate your feedback.Kind regards,Team du Vin Harrogate
Dear Kevin,Thank you for reviewing your recent stay with us.We really appreciate your feedback and hope to welcome you back again in the near future.Kind regards,Team du Vin
10/10 Excellent
Laura
6 Nov 2023
Laura
Stayed 1 night in Nov 2023
Response from HDV Harrogate on 8 Nov 2023
Dear Laura,Thank you for taking the time to review your recent stay with us.We are very pleased to hear that you have enjoyed your stay in full and really appreciate your feedback.We hope to welcome you back again soon!Kind regards,Team du Vin
Great as always, rooms beautiful and staff always there to help. Back in Jan....
PETE
Stayed 2 nights in Oct 2023
Response from HDV Harrogate on 8 Nov 2023
Dear Pete,Thank you for taking the time to review your recent stay with us.We are very pleased to hear that you have enjoyed your stay in full and really appreciate your feedback.We look forward to welcoming you back in January!Kind regards,Team du Vin
Dear Michael,Thank you for taking the time to review your recent stay with us.We are very pleased to hear that you have enjoyed your stay in full and really appreciate your outstanding feedback.We hope to welcome you back again soon!Kind regards,Team du Vin
6/10 Okay
John
29 Oct 2023
John
Stayed 1 night in Oct 2023
Response from HdV Harrogate on 31 Oct 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We really appreciate your feedback!Kind regards,Team du Vin
6/10 Okay
Parveen
Travelled with family
25 Oct 2023
The room was sufficient.
Unfortunately our stay wasn't as pleasant as expected. We had a dirty bottle of water in our room, there was dust in places.
The bathroom flooded when we turned the heating on and my clothes were soiled. The next morning we were woken up by the bathroom light going on by itself and the shower turning itself on.
We couldn't wait to check out and will not be staying at the hotel anytime in the near future
Parveen
Stayed 1 night in Oct 2023
Response from HdV Harrogate on 31 Oct 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We really appreciate your feedback and would like to assure you that it has been passed onto the relevant department!Kind regards,Team du Vin
Dear Guest,Thank you for taking the time to review your recent stay with us. We are glad to hear you had great stay and really appreciate your feedback!Kind regards,Team du Vin
Could’ve been 5* but internet not working evening or morning and male receptionist (evening) seemed pretty disinterested. Also, no water in rooms, not good enough tbh. It feels mean, cost pennies.
Otherwise, nice property, well located.
Dennis
Stayed 1 night in Oct 2023
Response from HdV Harrogate on 23 Oct 2023
Dear Dennis,Thank you for reviewing your recent stay with us. We really appreciate your feedback and would like to assure you that it has been passed onto the relevant departments. Kind regards,Team du Vin
Dear Andrew,Thank you for taking the time to review your recent stay with us. We really appreciate your feedback and hope to welcome you back again soon!Kind regards Team du Vin Harrogate
Dear Michael,Thank you for your 5 out 5 review.We really appreciate your feedback and hope to welcome you back again in the near future.Kind regards,Team du Vin Harrogate
Spacious room with en suite bathroom. Hotel is close to town centre with adequate parking. Friendly helpful staff.
Lol
Stayed 1 night in Oct 2023
Response from HDV Harrogate on 16 Oct 2023
Dear Lol,Thank you for taking the time to review your recent stay with us.We really appreciate your feedback and hope to welcome you back again in the near future.Kind regards,Team du Vin Harrogate
We had a very nice stay for a trip to celebrate my birthday. We were in the Kendall Jackson room, which was very nice, but did find the noise from other guests in the corridor a little loud at times, but that is not something that can be helped. The room was lovely and clean, and we liked the initiative to help save the environment a little with not having the room refreshed unless you wanted them to.
Andrew
Stayed 2 nights in Oct 2023
Response from HdV Harrogate on 11 Oct 2023
Dear Andrew,Thank you for taking the time to review your recent stay with us. We are very pleased to hear you had great stay and really appreciate your feedback. We hope to welcome you back again soon! Kind regards,Team du Vin Harrogate
8/10 Good
Fiona
4 Oct 2023
Fiona
Stayed 1 night in Oct 2023
Response from HdV Harrogate on 5 Oct 2023
Dear Fiona,Thank you for reviewing your recent stay with us!We are very pleased to hear that you have enjoyed your stay and we hope to welcome you back again in the near future!Kind regardsTeam du Vin Harrogate
10/10 Excellent
ANDREI-CRISTIAN
26 Sept 2023
Liked: Cleanliness, staff & service
ANDREI-CRISTIAN
Stayed 3 nights in Aug 2023
Response from HdV Harrogate on 27 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay and really appreciate your feedback. Kind regards,Team du Vin Harrogate
We stated in Quinta, one of the basement rooms… it was glorious. Giant bed, plenty of space and luxury fittings. Bathroom a little tricky to manage if you have any mobility issues due to steps but the shower was fab. Food was good in restaurant and breakfast filling. One criticism
Whole place was spotless except bathroom fan (see pic) which seems a minor thing but if you compared to the rest of the place it really stood out as an oversight. Otherwise excellent overall
Dawn
Stayed 1 night in Sep 2023
Response from HdV Harrogate on 27 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay and really appreciate your feedback. Kind regards,Team du Vin Harrogate
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay and really appreciate your feedback. Kind regards,Team du Vin Harrogate
8/10 Good
Christine
18 Sept 2023
Christine
Stayed 1 night in Sep 2023
Response from HdV Harrogate on 27 Sept 2023
Dear Guest,Thank you for taking the time to review your recent stay with us. We are very pleased to hear that you have enjoyed your stay and really appreciate your feedback. Kind regards,Team du Vin Harrogate
8/10 Good
Edmund
17 Sept 2023
Liked: Cleanliness, staff & service, room comfort
lovely stay in Harrogate
Great location ,staff very welcoming ,both dinner and breakfast very well prepared ,had no issues over our stay, however would suggest the maintenance team took some time to examine their updating issues!
Edmund
Stayed 1 night in Sep 2023
Response from HDV Harrogate on 17 Sept 2023
Dear Guest,Thank you for reviewing your stay with us.We are happy to hear that you have had great stay and really appreciate your feedback.We hope to welcome you back again!Kind regards,Team du Vin Harrogate
Good standard all round. You get what you pay for at Hotel du Vin.
Krista
Stayed 1 night in Sep 2023
Response from HDV Harrogate on 17 Sept 2023
Dear Krista,Thank you for taking the time to review your recent stay with us.We are glad to hear that you have enjoyed your stay in full and we really appreciate your outstanding feedback.We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate
Dear Michelle,Thank you very much for taking the time to review your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your outstanding feedback. We hope to welcome you back again!Kind regards,Team du Vin Harrogate
Enjoyed our stay, should perhaps have been made clear that parking was not free and to pay for.other than that, it’s very convenient and we’re made to feel welcome.
Mark
Stayed 1 night in Aug 2023
Response from HdV Harrogate on 25 Aug 2023
Dear Mark,Thank you for reviewing your recent stay with us. We are happy to hear that you have enjoyed your stay with us. We hope to welcome you back again!Kind regards,Team du Vin
Well presented hotel, lovely friendly and thoughtful staff. Real soft fluffy large towels, comfy and spacious bed, lovely room with all amenities. Nice breakfast, easy and close by parking.
What’s not to like.
SONIA
Stayed 1 night in Aug 2023
Response from HdV Harrogate on 20 Aug 2023
Dear Sonia,Thank you for taking the time to review your recent stay with us. We are glad to hear you had great time while staying with us and really appreciate your feedback. We will certainly share it with the rest of the Team. We hope to welcome you back again!Kind regards,Team du Vin
Dear Sean,Thank you for reviewing your recent stay with us. We are happy to hear that you have enjoyed your stay and really appreciate your 10/10 review. We hope to welcome you back again soon!Kind regards,Team du Vin
Dear David,Thank you for reviewing your recent stay with us and really appreciate your feedback. We hope to welcome you back again soon!Kind regards,Team du Vin Harrogate
Dear Paul,Thank you for reviewing your recent stay with us. We are very pleased to hear that you have had great stay and really appreciate your outstanding review. We hope to welcome you back again in the near future. Kind regards,Team du Vin